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Library Customer Service Assistant Jobs (NOW HIRING)

Alphabe Insight Inc

Customer Service Assistant

Austin, TX · On-site

$17 - $23.50/hr

We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. This role is perfect for individuals who are passionate about providing exceptional customer ...

Signal Tru Brand

Customer Service Assistant

Toledo, OH · On-site

$15.75 - $21.75/hr

Customer Service Assistant At Signal Tru Brand, we are dedicated to creating innovative branding and marketing solutions that help businesses stand out in competitive markets. Our team of creative ...

Alphabe Insight Inc

Customer Service Assistant

Austin, TX · On-site

$17 - $23.50/hr

We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. This role is perfect for individuals who are passionate about providing exceptional customer ...

Alphabe Insight

Customer Service Assistant

Orlando, FL · On-site

$16 - $22.25/hr

Customer Service Assistant At Elevare Branding, we specialize in building meaningful brand experiences that help businesses grow and connect with their audiences. Since our founding, we have worked ...

Alphabe Insight

Customer Service Assistant

Orlando, FL · On-site

$16 - $22.25/hr

Customer Service Assistant At Elevare Branding, we specialize in building meaningful brand experiences that help businesses grow and connect with their audiences. Since our founding, we have worked ...

BrandWhizz

Customer Service Assistant

Miami, FL

$39K - $49K/yr

We are looking for a Customer Service Assistant to be part of our Customer Service Team. As a Customer Service Assistant, you will answer and resolve any questions or issues in a professional ...

Alphabe Insight

Customer Service Assistant

Houston, TX · On-site

$40K - $45K/yr

Customer Service Assistant Elevare Branding is a forward-thinking marketing and brand development firm dedicated to helping businesses elevate their market presence through strategic positioning ...

York County Library System

Library Assistant

PA · On-site

$10/hr

The Library Assistant will also assist in the day-to-day functions of the Library - checking in/out ... Customer service experience required. Previous library experience is preferred. * General ...

York County Library System

PA · On-site

$10/hr

The Library Assistant will also assist in the day-to-day functions of the Library - checking in/out ... Customer service experience required. Previous library experience is preferred. * General ...

City of Frisco

Part Time Library Assistant

Frisco, TX · On-site

Library Assistant Under the general supervision of the assigned Manager, or designee, the Library ... Provides high level of customer service to the public, subordinates, associates, and supervisors.

Biz Voice Boost

Customer Service Assistant

Birmingham, AL · On-site

$16.25 - $22.25/hr

We are looking for a friendly and dependable Customer Service Assistant to ensure a positive and seamless customer experience. Key Responsibilities: * Respond to customer inquiries and resolve ...

Biz Voice Boost

Customer Service Assistant

Austin, TX · On-site

$17 - $23.50/hr

We are looking for a friendly and dependable Customer Service Assistant to ensure a positive and seamless customer experience. Key Responsibilities: * Respond to customer inquiries and resolve ...

County of Chester, PA

Library Assistant

West Chester, PA · On-site

$16.78/hr

PT Library Assistant - Youth Services Department: Chester County Library Location: 450 Exton Square ... Strong commitment to customer services. * Ability to speak in public (presentation and storytelling ...

Biz Voice Boost

Customer Service Assistant

Columbus, OH · On-site

$16 - $22.25/hr

We are looking for a friendly and dependable Customer Service Assistant to ensure a positive and seamless customer experience. Key Responsibilities: * Respond to customer inquiries and resolve ...

Biz Voice Boost

Customer Service Assistant

Nashville, TN · On-site

$16.75 - $23/hr

We are looking for a friendly and dependable Customer Service Assistant to ensure a positive and seamless customer experience. Key Responsibilities: * Respond to customer inquiries and resolve ...

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Library Customer Service Assistant information

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$11

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$28

How much do library customer service assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for library customer service assistant in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What qualifications are needed to be a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may also prefer familiarity with library management systems or relevant certifications. Specific qualifications can vary by library or organization.
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What cities are hiring for Library Customer Service Assistant jobs?

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What states have the most Library Customer Service Assistant jobs?

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What job categories do people searching Library Customer Service Assistant jobs look for?

The top searched job categories for Library Customer Service Assistant jobs are:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $41,651 per year, or $20 per hour.

Eastern Branches Library Assistant, part-time

Mesa County Libraries

Clifton, CO • On-site

Other

Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Type
Part-time
Description
POSITION TITLE: Library Assistant
Department: East Branches
Status: Part-Time
Position Description: Provides library services to all patrons as needed
SUPERVISION RECEIVED: Works under the direct supervision of Branch Services Manager
SUPERVISION EXERCISED: None
Are you passionate about the transformative power of libraries? Do you want to connect with and make a difference in your community? We are looking for the right person to provide exceptional customer service to our library patrons. If you... - Can offer excellent, proactive patron services - Enjoy planning and providing programming for patrons of all ages - Want to build relationships in our community - Want to promote library resources and services - Have great ideas to share - Are an enthusiastic team player
...then we have your dream job! As a Library Assistant, you can help enrich lives and build community through opportunities to learn, discover, create and connect.
BENEFITS:
Benefits include vacation and sick leave, and 12 paid holidays. Part-time employees are eligible for limited benefits including an Appleton Clinics membership, voluntary life and AD&D policies, and supplemental insurance benefits. Retirement options are available after one year of employment.
WAGE: $15.76-19.30 DOE
ESSENTIAL FUNCTIONS:
Works a minimum of 20 hours per week and no more than 29 hours per week.
Ability to arrive at locations throughout Mesa County to successfully fulfill job expectations. Locations include, but are not limited to, library branches and external locations for outreach, programs, and classes
Service to Library Customers Provides library service upon demand, issue library cards, check out materials, answer reference questions, place holds, locate material and information using the print collection and online resources. Provides basic instruction on the use of the library catalog, online databases, PC reservation, and the Internet. Responds to routine patron inquiries concerning library procedures and policies. Works with staff throughout the library district to improve and provide outstanding library service to all patrons. Provides staffing coverage at other library locations and branches as requested.
Other Library Duties
Check in all materials, sort and shelve items and process holds in a timely and efficient manner. Completes paging slips, all item lists, missing media, ordering of branch supplies, wiki updates and other items as needed to ensure effective library operations. Merchandise the collection, create book displays, and maintain an inviting well organized library by shelf reading and straightening materials and furniture. Assist with library programs, outreach and special events. Maintain a working knowledge and basic understanding of all MCL services, programs and events. Communicate consistently and in a timely manner verbally and through email, work with others to complete assignments. Complete other duties as assigned.
SECONDARY FUNCTIONS:

  • Communicates clearly in-person and via email and other electronic tools consistently and in a timely manner. Works with others to complete assignments.
  • Performs additional duties as opportunities arise that assist the department and the library in achieving specified goals and objectives.
  • Stays informed on developments of Mesa County Libraries services and trends:
    • Attends monthly staff meetings and training; attends external training as requested, stays aware of changes via email and staff wiki.
  • May participate in and contribute to library committees and activities.
Performs other duties as assigned or requested
Facilitates regular programming for adults, youth, and families. Performs additional duties as opportunities arise that assist the department and the Library in achieving specified goals and objectives.
LIBRARY ASSISTANT COMPETENCIES:
  • Customer Service
  • Communication
  • Dependability
LIBRARY CORE COMPETENCIES:
  • Customer Focus
  • Adaptability/Flexibility
  • Initiative
  • Organizational Savvy
  • Teamwork

Requirements
KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:
Knowledge and current awareness of library policies and procedures
Knowledge of alphabetical and Dewey Decimal filing systems
Knowledge of Internet resources and basic searching techniques
Knowledge of standard safety practices
Skill in understanding and applying oral, written, illustrated or demonstrated instructions Skill in observing groupings and identifying misplaced items when shelving materials Ability to access, input, and retrieve information from a computer
Ability to operate a variety of library equipment in a safe and effective manner.
Ability to effectively use all office technology available
Ability to obtain and maintain a valid Colorado driver's license, preferred
MINIMUM EDUCATION & EXPERIENCE:
Education or training associated with the completion of a two-year degree in college, vocational or technical school courses of study related to the area of assignment, or two (2) years' previous library experience or retail customer service experience; or an equivalent combination of education and experience.
PHYSICAL REQUIREMENTS:
Ability to remain standing or bending for extended periods of time
Ability to maneuver about the library in a timely fashion
Ability to bend to floor level or reach a height of 75 inches
Ability to push movable carts loaded to a maximum of 250 pounds.
Ability to read a minimum print size equal to 10 point
Ability to tolerate dust, mold, etc. that may have accumulated on books.
Ability to lift up to 40 pounds
WORKING CONDITIONS:
Regular travel required between library facilities across Mesa County which may include exposure to varying conditions including extreme heat, extreme cold, rain or snow
Subject to many interruptions
May have to work alone
SCHEDULE:
Includes some evening and weekend hours
Meal break of at least 1/2 hour per day to be taken for each 5 hours scheduled Must be able to work flexible hours to cover unplanned staffing shortages.
PROCEDURE
Upload a cover letter and complete the online application. Search is open until position is filled; applications received prior to Wednesday, August 26th at 5:00 p.m. will be considered.
Due to the number of applications received, we are unable to provide feedback regarding the status of your application. All applicants will be contacted by email or phone within two weeks of the position closing date.
Mesa County Public Library District is an Equal Employment Opportunity Employer and participates in E-Verify. For more information about E-verify, please visit this link: http://www.uscis.gov/e-verify/what-is-e-verify

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