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Library Customer Service Assistant Jobs in Minnesota

County of Martin

Branch Librarian (Truman, MN)

Truman, MN · On-site

$23.34/hr

Considerable knowledge of the library's customer service function and the ability to respond to and serve patrons in an effective, efficient and helpful manner. * Considerable knowledge of general ...

New

Martin County MN

Branch Librarian (Truman, MN)

Truman, MN · On-site

$23.34/hr

Considerable knowledge of the library's customer service function and the ability to respond to and serve patrons in an effective, efficient and helpful manner. * Considerable knowledge of general ...

New

Anoka County, MN

Supervisor, Library

Blaine, MN · On-site

$64K - $90K/yr

The Library Supervisor helps ensure smooth daily operations, delivers exceptional customer service ... Empower and connect patrons to appropriate resources. Assist groups and individuals in locating ...

Anoka County, MN

Supervisor, Library

Blaine, MN · On-site

$64K - $90K/yr

The Library Supervisor helps ensure smooth daily operations, delivers exceptional customer service ... Empower and connect patrons to appropriate resources. Assist groups and individuals in locating ...

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All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Minnesota

Library Customer Service Assistant information

See Minnesota salary details

$11

$19

$27

How much do library customer service assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for library customer service assistant in Minnesota is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.36 per hour, depending on experience, location, and employer.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What qualifications are needed to be a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may also prefer familiarity with library management systems or relevant certifications. Specific qualifications can vary by library or organization.

What are popular job titles related to Library Customer Service Assistant jobs in Minnesota?

For Library Customer Service Assistant jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Library Customer Service Assistant jobs in Minnesota look for?

The top searched job categories for Library Customer Service Assistant jobs in Minnesota are:

What cities in Minnesota are hiring for Library Customer Service Assistant jobs?

Cities in Minnesota with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,794 per year, or $19.6 per hour.

Customer Service - Assistant

Adams MultiMedia

Aitkin, MN

$16 - $18/hr

Full-time, Part-time

Re-posted 8 days ago

Job description

Customer Service / Office Clerical Assistant
Are you the kind of person who thrives on organization and loves keeping things running smoothly behind the scenes? Do you enjoy interacting with people and staying on top of digital tools and office systems?
We're looking for a Part-time Customer Service / Office Clerical Assistant for 25 hrs/wk to join our team. This is a great opportunity for someone who is both people-oriented and detail- obsessed.
Responsibilities:
+ Provide exceptional customer service via phone, email, and in person
+ Maintain organized and accurate records, files, and documentation
+ Assist with data entry, scheduling, and general office duties
+ Support team members with administrative tasks and communications
+ Use digital tools and platforms to streamline office operations
Requirements: + Extremely organized, with strong attention to detail * Digitally savvy - comfortable with email, spreadsheets, cloud platforms, and general office software + Excellent communication and interpersonal skills + Ability to multitask and manage time effectively + Previous office or customer service experience is a plus
What We Offer: + A friendly and supportive work environment * Opportunities to grow with the company + Competitive pay $16 to $18 per hour with no benefits. + 25 hours per week
To Apply: Please send your resume and a brief cover letter.
We look forward to meeting someone who can keep our office organized and our customers happy!


Salary/Compensation: $16.00 - $18.00 per hour


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