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Library Customer Service Assistant Jobs in Minnesota

Mayo Clinic

Library Assistant I

Rochester, MN · On-site

Under direct supervision, and following policies, procedures and guidelines for a particular library site or unit, the Library Assistant I provides routine and occasionally complex library services ...

Mayo Clinic

Library Assistant I

Rochester, MN · On-site

$18.43 - $24.75/hr

... Assistant I provides routine and occasionally complex library services and information in ... public services and/or technical services settings. Assists patrons with the use of library ...

Mayo Clinic

Library Assistant I

Rochester, MN

Under direct supervision, and following policies, procedures and guidelines for a particular library site or unit, the Library Assistant I provides routine and occasionally complex library services ...

Mayo Clinic

Library Assistant I

Rochester, MN

Under direct supervision, and following policies, procedures and guidelines for a particular library site or unit, the Library Assistant I provides routine and occasionally complex library services ...

Minnesota Careers

Library Technician

Bemidji, MN · On-site

$21.73 - $30.20/hr

Library Technician Job Class: Library Technician Agency: Minnesota State * Job ID : 95030 ... Customer service skills sufficient to provide prompt and accurate information to customers on the ...

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All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Minnesota

Library Customer Service Assistant information

See Minnesota salary details

$11

$19

$27

How much do library customer service assistant jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for library customer service assistant in Minnesota is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.36 per hour, depending on experience, location, and employer.

Is Library Assistant customer service?

A Library Customer Service Assistant is responsible for helping library patrons find materials, answer questions, and provide information about library services. Customer service skills, such as communication and problem-solving, are essential in this role, which often involves interacting with visitors in person or over the phone. The position may also require familiarity with library management systems and a friendly, helpful attitude.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What qualifications do you need for a Library Assistant?

Library Customer Service Assistants typically need a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may prefer familiarity with library management systems or relevant certifications.

How to become a Library Assistant with no experience?

To become a library customer service assistant with no experience, focus on developing strong communication and organizational skills, and demonstrate a willingness to learn. Many libraries offer on-the-job training, so applying for entry-level positions and highlighting any relevant volunteer work or customer service experience can improve your chances. Obtaining a high school diploma or equivalent is typically required, and familiarity with library systems or basic computer skills can be beneficial.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a Library Assistant do?

A Library Customer Service Assistant helps patrons find and check out books and other materials, answers questions, and provides information about library services. They may also organize materials, assist with computer use, and handle administrative tasks. Good communication skills and familiarity with library catalog systems are important for this role.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Minnesota? For Library Customer Service Assistant jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Minnesota look for? The top searched job categories for Library Customer Service Assistant jobs in Minnesota are:
What cities in Minnesota are hiring for Library Customer Service Assistant jobs? Cities in Minnesota with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Minnesota as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,794 per year, or $19.6 per hour.
Graduate Assistant- Library

Graduate Assistant- Library

Northcentral University

Minneapolis, MN • On-site

Full-time

Posted 12 days ago

Job description

Job Title: Graduate Assistant - LibraryClassification: Graduate Assistant
Compensation: Free tuition for 12 credits during the contract, housing provided and $1000 in cafeteria credit.Reports To: Director of Library Services North Central University's graduate programs are online only.
North Central University Mission Statement:
North Central University is a dynamic Christian learning community educating students for lives of service throughout society, the marketplace, and the church. In keeping with its Pentecostal heritage and mission, NCU models and expects excellence in both academic practice and Christian faith.
Position Purpose:
The Library Graduate Assistant supports the mission of North Central University by contributing to effective daily library operations, delivering high-quality patron service, and assisting with resource access and research support. This role plays an important part in maintaining a welcoming, organized, and service-oriented library environment while supporting Interlibrary Loan services, collaborating with library staff on projects, and serving as a knowledgeable point of connection between the library and its users.
Responsibilities include but are not limited to:
  • Staff the help desk by providing in-person and virtual support, including checking materials in and out and responding to patron inquiries via email
  • Provide one-on-one reference and basic research assistance, helping patrons navigate library resources and databases
  • Process and manage Interlibrary Loan (ILL) requests, ensuring accuracy and timely fulfillment
  • Support Course Reserves by organizing, maintaining, and facilitating access to materials
  • Assist with special projects in collaboration with library staff (e.g., collection projects, displays, assessment tasks, or system updates)
  • Contribute to the physical processing of new library materials and ongoing collection maintenance (shelf-reading, re-shelving, etc.)
  • Assist with library events, including planning support, set-up, staffing, and tear-down
  • Help maintain a welcoming, organized, and functional library environment
  • Support general library operations as needed (patron counts, light maintenance tasks, coffee bar, etc.)

Required Qualifications/Skills:
  • Currently enrolled graduate student at NCU
  • Strong customer service and interpersonal communication skills
  • High level of attention to detail and organizational ability
  • Ability to provide research support and learn library systems and databases
  • Problem-solving and critical thinking skills
  • Ability to work both independently and collaboratively
  • Self-motivation and strong sense of responsibility
  • Resourcefulness and adaptability in a service-oriented environment
  • Willingness to learn and apply new systems, policies, and processes

Education:
Requires a completed Bachelor's degree with acceptance into one of the graduate programs at North Central University
Benefits:
This position is a one-year position with the candidate pursuing a graduate degree from North Central University. It includes tuition remission, room, and a food stipend for on-campus dining. Anticipated start date: August 1st, 2026.
Hiring Timeline:
TBD
Position Start Date:
August 1st, 2026
Hours/Week:
20 hours per week; afternoon and evening availability required
Number of Positions Available:
1

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