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Library Customer Service Assistant Jobs in Minnesota

Doherty

Customer Service Assistant

Fergus Falls, MN

$17 - $18/hr

Customer Service Assistant Location: Fergus Falls, MN Compensation: $17.00-$18.00 per hour - paid weekly Job Type: Temporary About the Opportunity Doherty Staffing Solutions is hiring Customer ...

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Crown College

Library Assistant

Saint Bonifacius, MN · On-site

Order and receive shipments. * Assist with reference services. * Plan, implement, and assess library events, including semi-annual author events. * Communicate with potential authors for events.

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How much do library customer service assistant jobs pay per hour?

As of May 31, 2026, the average hourly pay for library customer service assistant in Minnesota is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are popular job titles related to Library Customer Service Assistant jobs in Minnesota? For Library Customer Service Assistant jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Minnesota look for? The top searched job categories for Library Customer Service Assistant jobs in Minnesota are:
What cities in Minnesota are hiring for Library Customer Service Assistant jobs? Cities in Minnesota with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Minnesota as of May 2026, with employment types broken down into 37% Full Time, and 63% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,794 per year, or $19.6 per hour.

Customer Service Assistant

Doherty

Fergus Falls, MN

$17 - $18/hr

Other

Medical

Posted 2 days ago

Job description

Job Description
Job Title: Customer Service Assistant
Location: Fergus Falls, MN
Compensation: $17.00-$18.00 per hour - paid weekly
Job Type: TemporaryAbout the Opportunity
Doherty Staffing Solutions is hiring Customer Service Assistants for a leading premier manufacturer in Fergus Falls, MN. If you enjoy a fast-paced environment and want reliable hours with weekly pay, this job could be a great fit. Read below for more information!What You'll Do as a Customer Service Assistant:
  • Serve as the first point of contact for incoming phone calls and emails, ensuring a professional and courteous experience
  • Answer, manage, and route calls to the appropriate department or staff based on customer needs
  • Take accurate messages and ensure timely delivery to the correct team members
  • Monitor and respond to general inquiry emails or direct them to the appropriate department
  • Provide basic information about the company, services, or contacts as needed
  • Maintain call logs, message records, and internal directories
  • Perform general administrative duties including data entry, filing, and document organization
  • Support overall office operations by maintaining a clean, organized front office or shared workspace
  • Assist internal teams with light administrative tasks as assigned
What You Need to Bring to the Customer Service Assistant Role:
  • High school diploma or equivalent
  • Strong verbal and written communication skills
  • Ability to stay organized and manage multiple tasks or calls simultaneously
  • Basic computer proficiency, including email, office software, and phone systems
  • Professional, friendly, and reliable demeanor
  • Prior customer service, receptionist, or administrative experience preferred
Why You'll Like Working with Doherty Staffing Solutions
Enjoy weekly pay, access to health coverage options through Benefits in a Card (including preventative and minimum value plans), and temp-to-hire opportunities for long-term stability where applicable. As a family-owned company with over 45 years in business, we pride ourselves on providing personalized support through a local, dedicated recruiter and maintaining a strong reputation backed by positive online ratings. We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer, welcoming candidates from all backgrounds and experiences.Ready to Apply?
Click "Apply Now" to complete our quick, mobile-friendly application. For questions or further information about the Customer Service Assistant position, please contact our Fergus Falls jobs office directly at (218) 531-2040.Doherty Staffing Solutions offers our valued contract employees health coverage through Benefits in a Card (preventative benefit and minimum value plans), along with weekly paychecks via a prepaid card from CHANGE. Learn more and find helpful links to additional resources at www.doherty.com/job-seekers/employee-benefits.
Download the Doherty Jobs mobile app! | www.doherty.com/app
Reviews 4 Us. Rewards 4 You! | www.doherty.com/review
As an equal-opportunity employer (EOE), Doherty Staffing Solutions welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

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