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Library Customer Service Assistant Jobs in Hopkins, MN

Anoka County, MN

Supervisor, Library

Blaine, MN · On-site

$64K - $90K/yr

The Library Supervisor helps ensure smooth daily operations, delivers exceptional customer service ... Empower and connect patrons to appropriate resources. Assist groups and individuals in locating ...

Anoka County, MN

Supervisor, Library

Blaine, MN · On-site

$64K - $90K/yr

The Library Supervisor helps ensure smooth daily operations, delivers exceptional customer service ... Empower and connect patrons to appropriate resources. Assist groups and individuals in locating ...

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All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Hopkins, MN

Library Customer Service Assistant information

See Hopkins, MN salary details

$11

$20

$28

How much do library customer service assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for library customer service assistant in Hopkins, MN is $20.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.17 per hour, depending on experience, location, and employer.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What qualifications are needed to be a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may also prefer familiarity with library management systems or relevant certifications. Specific qualifications can vary by library or organization.

What are popular job titles related to Library Customer Service Assistant jobs in Hopkins, MN?

For Library Customer Service Assistant jobs in Hopkins, MN, the most frequently searched job titles are:

What job categories do people searching Library Customer Service Assistant jobs in Hopkins, MN look for?

The top searched job categories for Library Customer Service Assistant jobs in Hopkins, MN are:

What cities near Hopkins, MN are hiring for Library Customer Service Assistant jobs?

Cities near Hopkins, MN with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Hopkins, MN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,275 per year, or $20.3 per hour.

Library Assistant - Chanhassen/Victoria PT 25hrs

Carver County

Chaska, MN

$19.98 - $29.98/hr

Part-time

Posted 3 days ago

New

Job description

JOB SUMMARY As an integral part of the front-line service team, the Library Assistant is responsible for providing customer service to patrons while performing a variety of duties associated with the delivery and operation of library services. This entry-level role performs routine support to maintain the organization, functionality, and appearance of the library. Hours for the library are Monday - Thursday 10am - 8pm, Friday and Saturday 10am - 5pm, and Sunday 1pm - 5pm.

This position is scheduled to work days, evenings, and rotating weekends. TYPICAL DUTIES AND RESPONSIBILITIES Participates in and implements customer services responsibilities associated with the circulation desk, including but not limited to, registering library cards, checking in and out library materials, handling fees, processing problem check-ins and directing patrons in the use of library services, technology and materials. Performs all duties associated with library material handling and distribution.

Processes cash and credit card transactions, financial reporting, and bank deposits. Performs opening and closing library duties and prepare the library for public use. Processes all incoming and outgoing Interlibrary Loan materials for local and regional libraries.

Processes new and withdraw old issues of magazines and newspapers. Processes and receives new materials. Assist in the physical preparation of new materials for the library collection by unpacking new materials, affixing labels, stamping, covering dust jackets, and packaging audio-visual materials.

Likewise, repair damaged materials, and process withdrawn materials in the library collection. Mediates meeting room reservations. Sort library materials in preparation for shelving or filing, retrieving and checking in books from book drop and automated materials handling system.

Check condition of each item for damage. Shelve or file books, periodicals, and other library materials. Ensure the orderly appearance of the library by shelf reading to maintain proper location; straighten books that have been shifted during shelving process.

Check in library materials and retrieve items from paging and other library lists. Straighten library; clear tables; put furniture in place; assist with library equipment. Prepare library materials, as directed, for delivery to other library system branches or metro-area libraries.

Process and handle materials for the Express Library Services. Participate in on-going environmental scan of library to ensure a safe and friendly physical environment. Collects and sorts daily mail.

Instructs and assists customers in the use of the online catalog and other library electronic equipment and machines including fax, copiers, computers, printers, and self-check-out machines. Performs other duties of a comparable level or type. MINIMUM QUALIFICATIONS High school diploma or GED and one year related work experience in a customer service field, preferably library experience or face-to-face customer service.

AND Valid driver's license or evidence of mobility. SCORED EXAMINATION PROCESS All applications will be screened for minimum qualifications, scored and ranked. The highest ranked candidates meeting minimum qualifications will be recommended for the scored oral examinations (interviews).

Final selection for the position will include successful completion of oral interview(s), reference checks, and background investigation.

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