Library Customer Service Assistant Jobs in Hopkins, MN

Salary: $28.74 - $43.10 Hourly
Location : Chanhassen Library, MN
Job Type: AFSCME Part-Time (<35 hrs per week)
Job Number: 03131
Division: Public Services
Department: Library Services-Chanhassen/Victoria
Opening Date: 08/06/2026
Closing Date: 8/21/2026 4:30 PM Central
JOB SUMMARY
Under the direction of the Branch Manager, the Associate Librarian is a paraprofessional position that performs varied and technical library duties, including assisting the public with library services, answering moderately complex research questions, and in the absence of a branch manager, performs the duties of a "person in charge". Helps patrons at the service desk and other service desk duties.
TYPICAL DUTIES AND RESPONSIBILITIES
• Conducts formalized customer interviews to assess their needs and/or requests and performs moderately complex searches of print and online resources to locate information. and provide readers advisory service.
• Under the direction of the Branch Manager plans, implements and monitors ongoing projects in/for the library such as, but not limited to, storytimes, class visits, programs, book talks, book clubs, author visits, craft programs, displays, marketing activities, tours and school visits, and instruction in technology based library resources.
• Develops library engagement activities such as passive programming.
• Routinely serves as "person in charge" when branch manager is offsite.
• Assists library customers at the service desk by performing a full range of circulation, customer service, and support tasks, including duties typically assigned to Library Assistants, as well as assists with shelving and maintains orderly collections.
• Under the direction of the Branch Manager or a librarian, engages in collection development activities such as weeding.
• Serves on systemwide teams related to job duties, such as youth, teen, and adult services.
• Prepares library for opening and closing.
• Perform other duties of a comparable level or type.
MINIMUM QUALIFICATIONS
• Associates Degree or two full years of completed college coursework in a related field
• Two years of library or similar work experience
or
• Bachelor's Degree in related field
SCORED EXAMINATION PROCESS
All applications will be screened for minimum qualifications, scored and ranked. The highest ranked candidates meeting minimum qualifications will be recommended for the scored oral examinations (interviews). Final selection for the position will include successful completion of oral interview(s), reference checks, and background investigation.
01
What is the highest level of education you have completed?

• High School Diploma/GED
• Associate's degree
• Two full years of college coursework (no degree received)
• Bachelor's Degree or higher
• None of the above

02
How many years of paid experience do you have working in a library or other customer service environment?

• None
• Some, less than 2 year
• 2 years, less than 4 years
• 4 years, less than 6 years
• 6 years or more

03
If you indicated that you have experience as listed in Question 2, please describe it below. If you do not have this experience, please enter "N/A".
04
How many years of experience do you have using library or inventory technology?

• None
• Some, less than 1 year
• 1 year, less than 2 years
• 2 years, less than 4 years
• 4 years or more

05
If you indicated that you have experience as listed in Question 4, please describe it below. If you do not have this experience, please enter "N/A".
06
How many years of experience do you have working with Outlook, Teams, or other Microsoft products?

• None
• Some, less than 1 year
• 1 year, less than 2 years
• 2 years, less than 4 years
• 4 years or more

07
If you indicated that you have experience as listed in Question 6, please describe it below. If you do not have this experience, please enter "N/A".
08
How many years of experience do you have working in a team environment?

• None
• Some, less than 1 year
• 1 year, less than 2 years
• 2 years, less than 4 years
• 4 years or more

09
If you indicated that you have experience as listed in Question 8, please describe it below. If you do not have this experience, please enter "N/A."
10
How many years of experience do you have helping readers find books to their liking (readers advisory service)?

• None
• Some, less than 1 year
• 1 year, less than 2 years
• 2 years, less than 4 years
• 4 years or more

11
If you indicated that you have experience as listed in Question 10, please describe it below. If you do not have this experience, please enter "N/A."
12
How many years of experience do you have helping customers use technology?

• None
• Some, less than 1 year
• 1 year, less than 2 years
• 2 years, less than 4 years
• 4 years or more

13
If you indicated that you have experience as listed in Question 12, please describe it below. If you do not have this experience, please enter "N/A."
14
How many years of experience do you have working as a person in charge, lead worker, or similar capacity?

• None
• Some, less than 1 year
• 1 year, less than 2 years
• 2 years, less than 4 years
• 4 years or more

15
If you indicated that you have experience as listed in Question 14, please describe it below. If you do not have this experience, please enter "N/A."
16
How many years of experience do you have working with teens in a work or volunteer capacity

• None
• Some, less than 1 year
• 1 year, less than 2 years
• 2 years, less than 4 years
• 4 years or more

17
If you indicated that you have experience as listed in Question 16, please describe it below. If you do not have this experience, please enter "N/A."
Required Question