ZipRecruiter

Log In

1

Library Customer Service Assistant Jobs (NOW HIRING)

Alphabe Insight

Customer Service Assistant

Birmingham, AL · On-site

$16.25 - $22.25/hr

Customer Service Assistant We are looking for a dedicated and personable Customer Service Assistant to join our dynamic team. In this role, you will be the first point of contact for our valued ...

CapLeo Global

Customer Service Assistant

Palmetto, FL · On-site

$15.75 - $21.50/hr

Customer Service Assistant Background in Customer Service, SAP, or Billing preferred. Proficiency in Microsoft products, especially Excel needed. This position will assist the Customer Service ...

Roehl Transport

Customer Service Assistant

Gary, IN · On-site

$17.25 - $23.75/hr

As a Customer Service Assistant with Roehl Transport, you play a key part in our mission of delivering "confidence and satisfaction" to our customers. In this position, you will: * Schedule pick-up ...

Alphabe Insight

Customer Service Assistant

Toledo, OH · On-site

$15.75 - $21.75/hr

Customer Service Assistant At Signal Tru Brand, we are dedicated to creating innovative branding and marketing solutions that help businesses stand out in competitive markets. Our team of creative ...

Alphabe Insight

Customer Service Assistant

Miami, FL · On-site

$16.50 - $22.75/hr

Customer Service Assistant At Beloform Craft, we are committed to delivering innovative promotional solutions that help brands connect with their audiences in meaningful ways. Our team thrives on ...

Alphabe Insight

Customer Service Assistant

Orlando, FL · On-site

$16 - $22.25/hr

Customer Service Assistant At Elevare Branding, we specialize in building meaningful brand experiences that help businesses grow and connect with their audiences. Since our founding, we have worked ...

GovernmentJobs.com

Library Associate I

Rochester, MN · On-site

$38.41/hr

Meet or exceed the library's customer service standards in all interactions with the public and ... Train and assist staff and the public with computer, printer, and copier related problems.

Alphabe Insight

Customer Service Assistant

Atlanta, GA · On-site

$48K - $51K/yr

Customer Service Assistant Blue Print Out is a forward-thinking organization dedicated to helping brands elevate their visibility through strategic marketing, innovative planning, and detail-oriented ...

BrandWhizz

Customer Service Assistant

Miami, FL · On-site

$39K - $49K/yr

We are looking for a Customer Service Assistant to be part of our Customer Service Team. As a Customer Service Assistant, you will answer and resolve any questions or issues in a professional ...

Tag360

Customer Service Assistant

Austin, TX · On-site

$39K - $49K/yr

We are looking for a Customer Service Assistant to be part of our Customer Service Team. As a Customer Service Assistant, you will answer and resolve any questions or issues in a professional ...

Auspiciouss

Customer Service Assistant

Orlando, FL · On-site

$59K - $69K/yr

We are looking for a Customer Service Assistant to be part of our Customer Service Team. As a Customer Service Assistant, you will answer and resolve any questions or issues in a professional ...

Talent Haven HR

Customer Service Assistant

Milwaukee, WI

$17 - $23.50/hr

Job Summary We are seeking a friendly and dependable Customer Service Assistant to support daily customer interactions and help deliver an outstanding service experience. This role is ideal for ...

Biz Voice Boost

Customer Service Assistant

Birmingham, AL · On-site

$16.25 - $22.25/hr

We are looking for a friendly and dependable Customer Service Assistant to ensure a positive and seamless customer experience. Key Responsibilities: * Respond to customer inquiries and resolve ...

next page

Showing results 1-20

All JobsLibrary Customer Service JobsLibrary Customer Service Assistant Jobs

Library Customer Service Assistant information

See salary details

$11

$20

$28

How much do library customer service assistant jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for library customer service assistant in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

Is Library Assistant customer service?

A Library Customer Service Assistant is responsible for helping library patrons find materials, answer questions, and provide information about library services. Customer service skills, such as communication and problem-solving, are essential in this role, which often involves interacting with visitors in person or over the phone. The position may also require familiarity with library management systems and a friendly, helpful attitude.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What qualifications do you need for a Library Assistant?

Library Customer Service Assistants typically need a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may prefer familiarity with library management systems or relevant certifications.

How to become a Library Assistant with no experience?

To become a library customer service assistant with no experience, focus on developing strong communication and organizational skills, and demonstrate a willingness to learn. Many libraries offer on-the-job training, so applying for entry-level positions and highlighting any relevant volunteer work or customer service experience can improve your chances. Obtaining a high school diploma or equivalent is typically required, and familiarity with library systems or basic computer skills can be beneficial.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a Library Assistant do?

A Library Customer Service Assistant helps patrons find and check out books and other materials, answers questions, and provides information about library services. They may also organize materials, assist with computer use, and handle administrative tasks. Good communication skills and familiarity with library catalog systems are important for this role.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
More about Library Customer Service Assistant jobs
What cities are hiring for Library Customer Service Assistant jobs? Cities with the most Library Customer Service Assistant job openings:
What states have the most Library Customer Service Assistant jobs? States with the most job openings for Library Customer Service Assistant jobs include:
What job categories do people searching Library Customer Service Assistant jobs look for? The top searched job categories for Library Customer Service Assistant jobs are:
Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,651 per year, or $20 per hour.

Customer Service Assistant

Alphabe Insight

Birmingham, AL • On-site

$16.25 - $22.25/hr

Other

Posted 19 days ago

Job description

Customer Service Assistant

We are looking for a dedicated and personable Customer Service Assistant to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing excellent service and support through various communication channels. You will play a crucial part in ensuring customer satisfaction by addressing inquiries, resolving issues, and offering product information with professionalism and empathy. This position requires someone who is highly motivated, patient, and has a genuine passion for helping others.

Respond promptly and professionally to customer inquiries via phone, email, and live chat.

Assist customers in resolving product or service issues efficiently and empathetically.

Maintain accurate records of customer interactions and transactions.

Collaborate with other departments to address customer concerns and improve service delivery.

Provide detailed information about products, services, and company policies.

Follow up with customers to ensure their satisfaction and continued engagement.

Excellent verbal and written communication skills.

Strong problem-solving abilities and attention to detail.

Ability to remain calm and patient with challenging customers.

Basic computer proficiency and familiarity with customer service software.

Previous experience in a customer service role is preferred but not required.

Ability to work effectively both independently and as part of a team.

Competitive salary package.

Opportunities for professional growth and career advancement.

Collaborative and innovative work environment.

Skill development through hands-on experience and mentorship.

Exposure to diverse projects and industry-leading clients.

Apply