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Library Customer Service Assistant Jobs in Virginia

GovernmentJobs.com

Library Clerk

Hampton, VA · On-site

$14.50 - $18.75/hr

Examples of Duties This position will assist with providing circulation services to library patrons ... Staff the circulation and other library customer service desks. * Works with patrons in solving ...

Hampton University

Library Clerk

Hampton, VA · On-site

$16 - $18/hr

Examples of Duties This position will assist with providing circulation services to library patrons ... Staff the circulation and other library customer service desks. * Works with patrons in solving ...

Hampton University

Library Clerk

Hampton, VA · On-site

$16 - $18/hr

Examples of Duties This position will assist with providing circulation services to library patrons ... Staff the circulation and other library customer service desks. * Works with patrons in solving ...

eCruit

Customer Service Assistant

Mclean, VA · On-site

$800 - $1.2K/wk

Answer customer questions and address concerns in a friendly and professional manner. * Assist customers with product knowledge, service options, and enrollment or sales processes. * Identify ...

Fairfax County

Library Aide

Burke, VA · On-site

$21.18 - $29.12/hr

Circulation Assistant Provides circulation assistance to library customers. Performs essential public service support tasks. Performs other duties as may be assigned to further the goals and ...

Prince William County, VA

Customer Service Assistant

VA · On-site

$17.99 - $38.23/hr

The Department of Parks and Recreation is seeking energetic and dynamic individuals to provide high-level customer service at the Sh arron Baucom Dale City Recreation Center (14300 Minnieville Rd ...

Fairfax County Sheriff's Office

Library Aide

Fairfax, VA · On-site

$44K - $77K/yr

Informs customers of library services, policies, procedures, and resources; * Resolves customer ... May assist with outreach and other library programs. Required Knowledge Skills and Abilities (The ...

Fairfax County

Library Aide

Reston, VA · On-site

$21.18 - $29.12/hr

Circulation Assistant Provides circulation assistance to library customers. Performs essential public service support tasks. Performs other duties as may be assigned to further the goals and ...

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Library Customer Service Assistant information

See Virginia salary details

$11

$19

$27

How much do library customer service assistant jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for library customer service assistant in Virginia is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.64 per hour, depending on experience, location, and employer.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What qualifications are needed to be a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may also prefer familiarity with library management systems or relevant certifications. Specific qualifications can vary by library or organization.

What are popular job titles related to Library Customer Service Assistant jobs in Virginia?

For Library Customer Service Assistant jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Library Customer Service Assistant jobs in Virginia look for?

The top searched job categories for Library Customer Service Assistant jobs in Virginia are:

What cities in Virginia are hiring for Library Customer Service Assistant jobs?

Cities in Virginia with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Virginia as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,294 per year, or $19.9 per hour.

Library Clerk

GovernmentJobs.com

Hampton, VA • On-site

$14.50 - $18.75/hr

Other

Posted 6 days ago

Job description

Library Assistant- Circulation (Evenings)

The Hampton University William R. and Norma B. Harvey Library invites applications for the position of Library Assistant- Circulation (Evenings). The position follows the following schedule during fall and spring semesters- Sunday- Thursday 4pm-1am. Schedule is subject to change between semesters and during the summer.

Examples of Duties

This position will assist with providing circulation services to library patrons. Additional responsibilities include the following:

  • Check in and out circulating and reserve materials.
  • Staff the circulation and other library customer service desks.
  • Works with patrons in solving problems relating to circulation policies and procedures.
  • Processes fines and assists in preparing circulation reports.
  • Performs opening procedures and closing procedures within the library.
  • Assists in maintenance of library stacks.
  • Assists in the training and supervision of student workers.
  • Records statistics as necessary.
  • Participate in library committees and project teams.
  • Perform other duties as assigned.
Typical Qualifications

An Associate's degree is highly preferred. Additional qualifications include the following:

  • At least 1 year working in a library setting is preferred.
  • Customer service experience is essential.
  • Proficiency in Microsoft Office software is required.
  • Strong interpersonal skills.
  • Ability to work a flexible schedule.
  • Ability to learn the use of new technology.
  • Willingness to engage students in the learning process.

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