ZipRecruiter

Log In

1

Library Customer Service Assistant Jobs in Virginia

City of Norfolk, VA

Library Assistant II

Norfolk, VA · On-site

$21.01 - $35.20/hr

Provides customer service with assisting with computer and printing. Performing general reference ... The Library Assistant II will assist with library programming. The Norfolk Public Library offers ...

Loudoun County Public Schools

Library Assistant

Ashburn, VA · On-site

$22.47 - $23.87/hr

Job Overview The Library Assistant performs varied tasks to support library materials processing ... Education High school diploma Experience Experience providing direct customer service Licenses and ...

Ahold Delhaize

Fulltime customer service assistant Fulltime Customer Service Assistant Fulltime Customer Service Assistant

Liberty

LUCOM Library Student Worker

Lynchburg, VA · On-site

$12.77/hr

Be knowledgeable of library services and able to answer and record reference questions. * Assist ... Experience in customer service and detail-oriented preferred. * Effective communication, both ...

next page

Showing results 1-20

All JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Virginia

Library Customer Service Assistant information

See Virginia salary details

$11

$19

$27

How much do library customer service assistant jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for library customer service assistant in Virginia is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.64 per hour, depending on experience, location, and employer.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What qualifications do you need for a library assistant?

Library Customer Service Assistants typically need a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may prefer familiarity with library management systems or relevant certifications.

How to become a library assistant with no experience?

To become a library customer service assistant with no experience, focus on developing strong communication and organizational skills, and demonstrate a willingness to learn. Many libraries offer on-the-job training, so volunteering or applying for entry-level positions can be a good starting point. Having basic computer skills and a positive attitude can also improve your chances of being hired.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What work does a library assistant do?

A library customer service assistant helps patrons find and check out books, manages library materials, and provides information about library services. They often assist with organizing collections, maintaining the library environment, and using library technology such as catalog systems. Good communication skills and familiarity with library software are important for this role.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a library assistant do?

A library customer service assistant helps visitors locate and check out books and other materials, answers questions, and provides information about library services. They may also assist with organizing materials, managing overdue items, and maintaining the library environment, often using library management software. Strong communication skills and attention to detail are important for this role.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Virginia? For Library Customer Service Assistant jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Virginia look for? The top searched job categories for Library Customer Service Assistant jobs in Virginia are:
What cities in Virginia are hiring for Library Customer Service Assistant jobs? Cities in Virginia with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you
Office & Customer Service Assistant

Office & Customer Service Assistant

CityParking

Richmond, VA • On-site

$21/hr

Other

Medical

Posted 9 days ago

Key responsibilities

  • Greet walk-in customers and respond to phone and email inquiries.

  • Answer questions and resolve concerns about parking accounts, payments, permits, and citations.

  • Post transactions into the bookkeeping system and maintain accurate records.

Job description

Office & Customer Service Assistant - Part-Time
CityParking Inc. | Downtown Richmond, VA | Up to 25 hrs/week | Up to $21 / hour | Start Date: Mid-Late July
CityParking Inc., a locally owned parking management company, is hiring a friendly, detail-oriented Office & Customer Service Assistant to join our downtown Richmond office. You'll be the first point of contact for our customers - in person, on the phone, and by email - while supporting the office team with light administrative and bookkeeping tasks.
What You'll Do

  • Greet walk-in customers and respond to phone and email inquiries with a professional, service-first attitude.
  • Answer questions and resolve concerns about parking accounts, payments, permits, and citations.
  • Post transactions into the bookkeeping system and maintain accurate records.
  • Handle general office tasks: filing, mailing, scanning, and data entry.
  • Support sales and operations staff as needed.
What We're Looking For
  • Previous customer service experience required; office/admin experience a plus.
  • Strong communication skills and a patient, problem-solving approach to tough conversations.
  • Comfortable with cash handling; bookkeeping or deposit prep experience a plus.
  • Proficient in MacOS and/or Microsoft Office (Word, Excel, Outlook); CRM or POS experience a plus.
  • Reliable, discreet, and able to juggle multiple priorities.
  • Flexible schedule, up to 25 hours per week.

Apply