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Library Customer Service Assistant Jobs in Virginia

GovernmentJobs.com

Library Page

Woodbridge, VA

$20/hr

... customer service by assisting patrons with locating materials and providing information Perform ... Attend training and may assist with the training of new staff May create displays, assist with ...

IHOP

Service Assistant

Leesburg, VA · On-site

$15.25 - $20.25/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

IHOP

Service Assistant

Winchester, VA · On-site

$13.75 - $18.25/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

Prince William County

Library Page

Woodbridge, VA

$20/hr

Provide excellent customer service by assisting patrons with locating materials and providing ... Attend training and may assist with the training of new staff * May create displays, assist with ...

IHOP

Service Assistant

Sterling, VA · On-site

$15.25 - $20.25/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

IHOP

Service Assistant

Ashburn, VA · On-site

$15.25 - $20.50/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

Austintexas

Ability to provide high-level customer service. * Ability to work with people of diverse ... Library Technologies: Familiarity with emerging digital resources, e-content platforms, and library ...

IHOP

Service Assistant

Sterling, VA · On-site

$15 - $19.75/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

Douglas County School District (CO)

$17.80 - $27.45/hr

... assistants/aides and community volunteers in the LMC Loan library materials such as books ... customer service skills, Strong organizational and time management skills, Verbal and written ...

Ford's Garage

Service Assistant

Glen Allen, VA · On-site

$14 - $18.50/hr

Service Assistants work in the dining room maintaining and enhancing the quality of our customer service. The primary focus is assisting the Servers with food running, table clearing, and guest ...

Prince William County, VA

Library Page

Woodbridge, VA

$20/hr

Attend training and may assist with the training of new staff May create displays, assist with ... Customer service related in an industry other than above * None of the above 06 Please select the ...

Prince William County, VA

Library Page

Woodbridge, VA · On-site

$17.99 - $38.23/hr

Attend training and may assist with the training of new staff May create displays, assist with ... Customer service related in an industry other than above * None of the above 06 Please select the ...

Chesterfield

$25.38K - $43.14K/yr

Provides assistance to the library media specialist for library functions, including assisting with ... Provides periodic and ad-hoc reports regarding services. Equipment Operation: Operates personal ...

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Library Customer Service Assistant information

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$11

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How much do library customer service assistant jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for library customer service assistant in Virginia is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are popular job titles related to Library Customer Service Assistant jobs in Virginia? For Library Customer Service Assistant jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Virginia look for? The top searched job categories for Library Customer Service Assistant jobs in Virginia are:
What cities in Virginia are hiring for Library Customer Service Assistant jobs? Cities in Virginia with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you
Library Assistant

Library Assistant

Stafford County Public Schools

Fredericksburg, VA

Other

Posted 15 days ago

Stafford County Public Schools rating

6.6

Company rating: 6.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

304th of 543 rated elementary and secondary schools

Job description

Job Title: Library Assistant
Location: School Based
Pay Grade: Clerical Scale Grade C13
Work Calendar: Service 189 Day
FLSA Status: Non-Exempt
GENERAL PURPOSE
Under the supervision of the building administrator and librarian, this position assists in implementing the school library's objectives to enable students and faculty to take advantage of the materials and services available.
MAIN JOB TASKS AND RESPONSIBILITIES
Performs duties to ensure that the library remains accessible to students and teachers

  • Assists the Librarian in overseeing the general neatness and attractiveness of the library and its displays
  • Assists the Librarian with monitoring the library's patrons and maintaining the patron and materials database.
  • Assists the Librarian with various clerical, maintenance, and accounting functions of the school library, including shelving books and media, processing interlibrary loans, ordering, distributing, and returning materials, the annual inventory of library materials, the preparation of reports, processing of new materials and equipment, maintaining current inventory of supplies, and preparing new books for circulation (labels, stamps, covers), and periodical maintenance.
  • Inspects the conditions of circulated items and organizes the repair of damaged materials.
  • Performs circulation desk procedures, including checking in and checking out materials, registering patrons, and collecting fines.
  • Assists patrons with general questions related to library operations and procedures and with locating library resources.
  • Provides assistance in the use of AV equipment and other technology. Provides assistance in the use of computers and library technologies.
  • Train, Supervise and Maintain Makerspace
Performs various support activities for the school related to library services, as assigned by the Principal and the Librarian
  • Trains staff and volunteers on laminator operation and general library tasks.
  • Assists with the training and supervision of volunteers and student aides.
  • Works with individuals and groups in the library to carry out the instructional plans of the Librarian and to assist in implementing library programs.
Support and demonstrate core values of Stafford Schools
  • Engage in ongoing professional development relevant to position.
  • Respond to written and oral requests for information promptly and thoroughly.
  • Maintain a clean, neat appearance, appropriate to position.
  • Maintain a record of appropriate attendance and punctuality.
  • Serve as a role model for students, colleagues, and the general public.
  • Work in close harmony with colleagues, supervisors, and co-workers.
  • Comply with all District and School policies and regulations, including but not limited to guidelines for confidentiality.
  • Perform other related duties as required/assigned.
EDUCATION AND EXPERIENCE
  • High School Diploma or its equivalent, library experience preferred.
  • One (1) year of work-related experience.
KNOWLEDGE, SKILLS, AND ABILITIES
  • Knowledge
    • Organization of the Library, such as the Dewey Decimal System
  • Skills
    • Demonstrate initiative and flexibility
    • Strong communication, interpersonal, and computer skills
  • Abilities
    • Work cooperatively in a team environment to meet goals
    • Organize and perform work independently
    • Meet deadlines for all work even when working on multiple projects
    • Show sustained effort and enthusiasm in quality and quantity of work

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Work environment is primarily inside with moderate noise, temperatures that are controlled, and no exposure to chemicals or other negative air quality elements.
The work is light work, requiring exertion of up to 20 pounds of force to move or lift objects.
The following physical and mental abilities are representative of those expected to complete the essential functions of the job: standing for prolonged periods; sitting for prolonged periods; moving the hands, wrists, or fingers repetitively; moving with force on the back or lower body repetitively; feeling, grasping, or holding objections by hand; identifying colors visually; identifying objects in low light or distant conditions; communicating via spoken language; communicating via written language; perceiving sounds; making decisions using logic and rational thinking.
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations shall be made, as required by law, to enable individuals with disabilities to perform the primary job functions herein described.
Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties, just as though they were actually written out in this job description.

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