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Library Customer Service Assistant Jobs in Virginia

City of Chesapeake

Library Assistant II

Chesapeake, VA · On-site

Chesapeake Public Library ( CPL ) is looking for a dedicated and enthusiastic Library Assistant II ... Provide front-line customer service and collaborative support to other departments, through tasks ...

Rockridge High School

Library Assistant

Ashburn, VA · On-site

$22.47 - $23.87/hr

Library Assistant The Library Assistant performs varied tasks to support library materials ... Education High school diploma Experience Experience providing direct customer service Licenses and ...

Freedom High School

Library Assistant

Chantilly, VA · On-site

Library Assistant The Library Assistant performs varied tasks to support library materials ... Education High school diploma Experience Experience providing direct customer service Licenses and ...

Loudoun County Public Schools

Library Assistant

Ashburn, VA · On-site

$22.47 - $23.87/hr

Job Overview The Library Assistant performs varied tasks to support library materials processing ... Education High school diploma Experience Experience providing direct customer service Licenses and ...

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All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Virginia

Library Customer Service Assistant information

See Virginia salary details

$11

$19

$27

How much do library customer service assistant jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for library customer service assistant in Virginia is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.64 per hour, depending on experience, location, and employer.

What qualifications do you need for a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Good communication skills, basic computer literacy, and a friendly attitude are important; some positions may require familiarity with library management systems or customer service experience.

How to get hired as a library customer service assistant?

To get hired as a library customer service assistant, applicants should typically have a high school diploma or equivalent, demonstrate strong communication and customer service skills, and be familiar with library systems or cataloging software. Volunteering or prior experience in customer service can improve chances, and some positions may require background checks or training on library policies. Applying through the library’s official website or in person and highlighting relevant skills in the application can increase employment prospects.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Virginia? For Library Customer Service Assistant jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Virginia look for? The top searched job categories for Library Customer Service Assistant jobs in Virginia are:
What cities in Virginia are hiring for Library Customer Service Assistant jobs? Cities in Virginia with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Virginia as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,294 per year, or $19.9 per hour.

Office & Customer Service Assistant

CityParking Inc.

Richmond, VA • On-site

Part-time

Medical

Re-posted 23 days ago

Job description

Salary: $18-21 / Hour DOE

Office & Customer Service Assistant Part-Time

CityParking Inc. | Downtown Richmond, VA | Up to 25 hrs/week | Up to $21 / hour | Start Date: Mid-Late July

CityParking Inc., a locally owned parking management company, is hiring a friendly, detail-oriented Office & Customer Service Assistant to join our downtown Richmond office. Youll be the first point of contact for our customers in person, on the phone, and by email while supporting the office team with light administrative and bookkeeping tasks.


What Youll Do

  • Greet walk-in customers and respond to phone and email inquiries with a professional, service-first attitude.
  • Answer questions and resolve concerns about parking accounts, payments, permits, and citations.
  • Post transactions into the bookkeeping system and maintain accurate records.
  • Handle general office tasks: filing, mailing, scanning, and data entry.
  • Support sales and operations staff as needed.


What Were Looking For

  • Previous customer service experience required; office/admin experience a plus.
  • Strong communication skills and a patient, problem-solving approach to tough conversations.
  • Comfortable with cash handling; bookkeeping or deposit prep experience a plus.
  • Proficient in MacOS and/or Microsoft Office (Word, Excel, Outlook); CRM or POS experience a plus.
  • Reliable, discreet, and able to juggle multiple priorities.
  • Flexible schedule, up to 25 hours per week.