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Library Customer Service Assistant Jobs in Virginia

York County

Library Assistant (Marketing)

Yorktown, VA

$53K - $63K/yr

Produces a variety of promotional materials for the library using graphic design and publishing ... Ability to provide courteous and professional customer service. The earliest start date for this ...

Brooklynpubliclibrary

$62K/yr

Exhibit initiative and pro-active behavior to provide the best customer service possible. * An ability to work effectively and collegially within a large, complex urban public library system. * Must ...

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Library Customer Service Assistant information

See Virginia salary details

$11

$19

$27

How much do library customer service assistant jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for library customer service assistant in Virginia is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.64 per hour, depending on experience, location, and employer.

Is Library Assistant customer service?

A Library Customer Service Assistant is responsible for helping library patrons find materials, answer questions, and provide information about library services. Customer service skills, such as communication and problem-solving, are essential in this role, which often involves interacting with visitors in person or over the phone. The position may also require familiarity with library management systems and a friendly, helpful attitude.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What qualifications do you need for a Library Assistant?

Library Customer Service Assistants typically need a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may prefer familiarity with library management systems or relevant certifications.

How to become a Library Assistant with no experience?

To become a library customer service assistant with no experience, focus on developing strong communication and organizational skills, and demonstrate a willingness to learn. Many libraries offer on-the-job training, so applying for entry-level positions and highlighting any relevant volunteer work or customer service experience can improve your chances. Obtaining a high school diploma or equivalent is typically required, and familiarity with library systems or basic computer skills can be beneficial.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a Library Assistant do?

A Library Customer Service Assistant helps patrons find and check out books and other materials, answers questions, and provides information about library services. They may also organize materials, assist with computer use, and handle administrative tasks. Good communication skills and familiarity with library catalog systems are important for this role.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Virginia? For Library Customer Service Assistant jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Virginia look for? The top searched job categories for Library Customer Service Assistant jobs in Virginia are:
What cities in Virginia are hiring for Library Customer Service Assistant jobs? Cities in Virginia with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Virginia as of July 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,294 per year, or $19.9 per hour.
Clemons Library Summer Circulation Assistant (Student Wage)

Clemons Library Summer Circulation Assistant (Student Wage)

The University of Virginia

Charlottesville, VA

$14.53/hr

Part-time

Posted 7 days ago

New

University Of Virginia rating

7.9

Company rating: 7.9 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

182nd of 555 rated colleges and universities

Job description

Overview:

Clemons Library at the University of Virginia is seeking a student Circulation Assistant starting in late July/early August. We need summer staffing help in the weeks leading up to the start of Fall semester. The position can continue into the 2026-27 school year.

Important: This posting is only for students who can start working around the beginning of August. There will be a separate Clemons Library job posting for students to start at the beginning of Fall semester.

Responsibilities:

The Library Circulation Assistant will provide customer service at the Clemons 4th floor main desk. The position duties include, but are not limited to:

  • Checking out books, videos, and equipment items to patrons.
  • Answeringgeneralinformational questions.
  • Checking in returned materials and getting them organized and re-shelved.
  • Providing basic IT support for printers and desktop computers.

Scheduling:

This is a part-time position, with potential work hours available during 9am-6pm on weekdays, and 1-5pm on weekends. Must be able to start beginning of August.

To Apply:

Attach a CV/Resume. In addition to applying online, please contact the Clemons manager, Jeremy Wilk (jw6t@virginia.edu), to express your interest and work availability for late July and August.

Compensation:$14.53 Hourly


MINIMUM REQUIREMENTS

Resume required.


Education: Current UVA student
Experience: None
Licensure: None
PHYSICAL DEMANDS
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment.

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About University of Virginia

Sourced by ZipRecruiter

The University of Virginia is distinctive among institutions of higher education. Founded by Thomas Jefferson in 1819, the University sustains the ideal of developing, through education, leaders who are well-prepared to shape the future of the nation.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Charlottesville, VA, US

Year founded

1819

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