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Library Customer Service Assistant Jobs in Reston, VA

eCruit

Customer Service Assistant

Mclean, VA · On-site

$800 - $1.2K/wk

Answer customer questions and address concerns in a friendly and professional manner. * Assist customers with product knowledge, service options, and enrollment or sales processes. * Identify ...

Fairfax County Sheriff's Office

Library Aide

Fairfax, VA · On-site

$44K - $77K/yr

Informs customers of library services, policies, procedures, and resources; * Resolves customer ... May assist with outreach and other library programs. Required Knowledge Skills and Abilities (The ...

Fairfax County

Library Aide

Burke, VA · On-site

$21.18 - $29.12/hr

Circulation Assistant Provides circulation assistance to library customers. Performs essential public service support tasks. Performs other duties as may be assigned to further the goals and ...

Fairfax County

Library Aide

Reston, VA · On-site

$21.18 - $29.12/hr

Circulation Assistant Provides circulation assistance to library customers. Performs essential public service support tasks. Performs other duties as may be assigned to further the goals and ...

Fairfax County

Library Aide

Fairfax, VA · On-site

$44K - $77K/yr

Informs customers of library services, policies, procedures, and resources; Resolves customer ... May assist with outreach and other library programs. Required Knowledge Skills and Abilities (The ...

Colonial Parking

CUSTOMER SERVICE ASSISTANT-BIL

Washington, DC · On-site

$19.50 - $27/hr

Customer Service Assistant The Customer Service Assistant is the first point of contact for patients, families, and visitors at the parking facility. This role provides exceptional customer service ...

Fairfax County Government

Library Aide

Reston, VA · On-site

$21.18 - $29.12/hr

Informs customers of library services, policies, procedures, and resources; * Resolves customer ... May assist with outreach and other library programs. Required Knowledge Skills and Abilities (The ...

Stone Hill Middle School

Library Assistant

Ashburn, VA · On-site

$22.47 - $23.87/hr

Library Assistant The Library Assistant performs varied tasks to support library materials ... High school diploma Experience providing direct customer service NA Ability to utilize library ...

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How much do library customer service assistant jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for library customer service assistant in Reston, VA is $20.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.75 per hour, depending on experience, location, and employer.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What qualifications are needed to be a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may also prefer familiarity with library management systems or relevant certifications. Specific qualifications can vary by library or organization.

What are popular job titles related to Library Customer Service Assistant jobs in Reston, VA?

For Library Customer Service Assistant jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Library Customer Service Assistant jobs in Reston, VA look for?

The top searched job categories for Library Customer Service Assistant jobs in Reston, VA are:

What cities near Reston, VA are hiring for Library Customer Service Assistant jobs?

Cities near Reston, VA with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,332 per year, or $20.8 per hour.

Customer Service Assistant

eCruit

Mclean, VA • On-site

$800 - $1.2K/wk

Other

This job post has expired today. Applications are no longer accepted.

Job description

Overview
Reference
CSSR McLean US
Salary
$800 - $1,200/week + Benefits
Job Location
- United States -- Virginia -- McLean
Job Type
Permanent
Posted
18 June 2026
Customer Service and Sales Representative
Location: McLean, Virginia 22102
Company: NOVA Acquisitions
Compensation: Base Salary $800-$1,200 weekly + commission
Job Type: Full-Time
Work Environment: In-person, promotional events, face-to-face customer interaction
About NOVA Acquisitions
At NOVA Acquisitions, we specialize in outsourced sales, marketing, and brand development, helping businesses grow smarter, faster, and with lasting impact. We are not just a service provider; we are a strategic partner that works closely with each brand to align with their goals and deliver measurable results.
Through market research, sales generation, promotional campaigns, and direct customer engagement, we help companies expand their reach, strengthen brand awareness, and increase customer acquisition. Our team focuses on building strong relationships, creating memorable customer experiences, and representing brands with professionalism, energy, and integrity.
Job Summary
NOVA Acquisitions is seeking a motivated and outgoing Customer Service and Sales Representative to join our growing team in McLean, Virginia. This role is ideal for someone who enjoys working face-to-face with people, has strong communication skills, and is interested in building a career in sales, marketing, customer service, and brand representation.
As a Customer Service and Sales Representative, you will represent our clients at promotional events, engage directly with customers, provide product and service information, answer questions, and assist with customer enrollment or sales opportunities. This is an in-person role focused on creating positive customer experiences while helping our clients grow their customer base.
The ideal candidate is energetic, professional, goal-oriented, and comfortable interacting with customers in a fast-paced promotional event environment.
Responsibilities
  • Represent client brands professionally at promotional events and in-person marketing campaigns.
  • Engage with customers face-to-face to provide information about products and services.
  • Answer customer questions and address concerns in a friendly and professional manner.
  • Assist customers with product knowledge, service options, and enrollment or sales processes.
  • Identify customer needs and recommend appropriate products or services.
  • Support sales efforts by creating positive customer interactions and building trust.
  • Handle customer inquiries and provide accurate information about current promotions.
  • Resolve basic customer concerns or direct customers to the appropriate support channels when needed.
  • Maintain knowledge of client products, services, promotions, and campaign updates.
  • Document and update customer information based on interactions when required.
  • Work closely with the team to meet daily and weekly sales and customer service goals.
  • Maintain a positive attitude and professional appearance during all customer interactions.
Qualifications
  • Previous experience in customer service, sales, retail, hospitality, marketing, or related fields is preferred but not required.
  • Strong communication and interpersonal skills.
  • Comfortable speaking with customers in person.
  • Ability to build rapport and create positive customer experiences.
  • Positive, professional, and outgoing personality.
  • Ability to work in a team-oriented environment.
  • Strong work ethic and willingness to learn.
  • Ability to prioritize tasks and manage multiple customer interactions.
  • Goal-driven mindset with interest in sales and customer service.
  • Reliable, punctual, and professional.
What We Offer
  • Weekly base salary of $800-$1,200 plus commission opportunities.
  • Hands-on training in sales, customer service, marketing, and brand representation.
  • Career growth opportunities within the company.
  • Supportive and team-focused work environment.
  • Opportunity to represent well-known client brands.
  • Experience in promotional events, direct marketing, and face-to-face sales.
  • Performance-based advancement opportunities.

Ideal Candidate
The ideal candidate is someone who enjoys interacting with people, is confident in face-to-face communication, and wants to grow professionally in a sales and marketing environment. This position is a great opportunity for individuals who are motivated, eager to learn, and ready to develop valuable business, communication, and leadership skills.
Apply Today
If you are energetic, professional, and ready to grow with a company that values hard work, customer service, and results, NOVA Acquisitions would love to meet you.
Join our team and start building your career in sales, marketing, and customer engagement.

Apply