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Online Library Assistant Jobs in Reston, VA (NOW HIRING)

Customer Service Assistant

Arlington, VA ยท On-site

$19.75 - $27.25/hr

Library Assistant Under general supervision, provides reference and readers advisory services ... Basic knowledge of, and familiarity with print sources, online catalogs, databases, CD-ROM sources ...

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Online Library Assistant information

See Reston, VA salary details

$9

$19

$28

How much do online library assistant jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for online library assistant in Reston, VA is $19.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $22.02 per hour, depending on experience, location, and employer.

What is an Online Library Assistant job?

An Online Library Assistant supports digital library operations by helping users access electronic resources, managing databases, and assisting with research inquiries. They may also handle cataloging, troubleshooting access issues, and maintaining digital collections. This role requires strong organizational skills, technical proficiency, and knowledge of library systems.

What are the key skills and qualifications needed to thrive in the Online Library Assistant position, and why are they important?

To thrive as an Online Library Assistant, you need strong organizational skills, attention to detail, and basic knowledge of library science or information management, usually supported by a high school diploma or relevant coursework. Familiarity with integrated library systems (ILS), digital cataloging tools, and content management platforms is often required. Excellent customer service, communication, and problem-solving abilities set outstanding candidates apart in this role. These competencies ensure efficient digital resource management, positive user experiences, and smooth coordination with other library staff.

What are the typical daily tasks of an Online Library Assistant?

As an Online Library Assistant, your daily responsibilities may include assisting patrons with locating digital resources, updating and maintaining library databases, and responding to user inquiries via email or chat. You might also help with cataloging e-books, preparing virtual event materials, and troubleshooting access issues for online collections. Collaboration with librarians and technical staff is common to ensure seamless library operations. This role provides a great foundation for those looking to develop customer support and information management experience in a modern, digital library environment.
What are popular job titles related to Online Library Assistant jobs in Reston, VA? For Online Library Assistant jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Online Library Assistant jobs in Reston, VA look for? The top searched job categories for Online Library Assistant jobs in Reston, VA are:
What cities near Reston, VA are hiring for Online Library Assistant jobs? Cities near Reston, VA with the most Online Library Assistant job openings:
Library Assistant

$19.41 - $41.27/hr

Other

Medical, Dental, Life, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Introduction Do you love books, media, and discovering what's new and trending in the world of libraries. Want to see titles and technology before they hit the shelves. Prince William Public Libraries invites you to be part of the team that makes it all happen behind the scenes.

The Materials Services Division is seeking a Full-Time Library Assistant to support the Physical Processing and Interlibrary Loan Units at our Administrative Support Center in Woodbridge, VA. This is a unique opportunity to work at the heart of our library system, where new materials are prepared and shared across our growing, diverse community in Prince William County and the City of Manassas. About this role: In this role, you'll help bring library materials to life by processing new items, applying jackets and labels, completing clerical tasks, and supporting interlibrary loan services.

If you're hands-on, detail-oriented, enjoy working with systems and organization, and bring a strong customer service mindset, this could be the perfect fit. Join our Materials Services support team and play a meaningful role in connecting people with the resources they need every day. Jacketing, labeling and preparing a variety of new and unique books, AV and other materials.

Providing interlibrary loan services to our patrons as well as to universities and libraries across the country. This service provides our patrons with materials such as books, articles and microfilms not available in our collection. This requires accuracy and confidentiality when reviewing patron records.

Leads PPU and ILL units in absence of PPU/ILL supervisor and the Assistant Division Chief of Materials Services Division. Mentors part time staff within the PPU and ILL units. Providing a wide variety of library-related clerical tasks that require a basic knowledge of databases, organizational skills and research skills.

Lead worker over part-time staff in PPU and ILL units by assigning tasks and reviewing work. The Library Assistant receives and processes payments, adds overdue or damaged/lost fees to patrons' library account from library patrons and from lending institutions from across the country. This position will respond to branch, patron and external queries concerning technical ILL issues such as blocked accounts, password issues, renewals and report technical issues to Atlas, the software support vendor for Interlibrary Loan.

This position is 7.5 hours, from 8:30 a.m. to 4:30 p.m., 5 days a week. Minimum Requirements: 8th Grade Education and 1 year customer service and administrative support experience

Preferences: 1 year of experience in Outlook 2 years of experience in customer service. 2 years of experience in administrative support. 1 year of experience with Polaris or other integrated library applications or databases, OCLC, First Search or ILLiad.

Check handling experience. Special Requirements: The position may require travel to other branches within the system. A DMV check will be conducted for employees who drive while on County business.

Work Schedule: Full-time position, 7.5 hours, from 8:30 a.m. to 4:30 p.m., 5 days a week, no nights or weekends. Hiring Salary Range: $19.41 - $24.88/hour We also offer great benefits including: Retirement from the Virginia Retirement System (VRS) 401a and 457 retirement savings and investment plans Paid Annual Leave Paid Personal Leave Paid Sick Leave Paid Holidays Optional Group Medical and Dental Health Plans Optional Group Life Insurance An Employee Assistance Program (EAP) Career Development Opportunities Full time positions with Prince William County Government qualify for Public Service Loan Forgiveness

Click here PSLF for additional information. NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety,Click here for the class description Prince William County is an Equal Opportunity Employer.

In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. SEE YOURSELF HERE!