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Library Customer Service Assistant Jobs in Kansas

ACADENTAL INC

Customer Service Assistant

Overland Park, KS · On-site

$45K - $55K/yr

... email * Assist with product questions, order coordination, quoting, and account support * Work ... Experience in dental, healthcare, education, inside sales support, or customer service preferred ...

ACADENTAL INC

Customer Service Assistant

Overland Park, KS · On-site

$45K - $55K/yr

... email * Assist with product questions, order coordination, quoting, and account support * Work ... Experience in dental, healthcare, education, inside sales support, or customer service preferred ...

Acadental

Customer Service Assistant

Overland Park, KS · On-site

$16.25 - $22.50/hr

... customers via phone and email Assist with product questions, order coordination, quoting, and ... support, or customer service preferred About Acadental Acadental supplies simulation and ...

ACADENTAL INC

Customer Service Assistant

Overland Park, KS · On-site

$45K - $55K/yr

... email * Assist with product questions, order coordination, quoting, and account support * Work ... Experience in dental, healthcare, education, inside sales support, or customer service preferred ...

Acadental

Customer Service Assistant

Overland Park, KS · On-site

$45K - $55K/yr

... email * Assist with product questions, order coordination, quoting, and account support * Work ... Experience in dental, healthcare, education, inside sales support, or customer service preferred ...

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Library Customer Service Assistant information

What qualifications do you need for a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Good communication skills, basic computer literacy, and a friendly attitude are important; some positions may require familiarity with library management systems or customer service experience.

How to get hired as a library customer service assistant?

To get hired as a library customer service assistant, applicants should typically have a high school diploma or equivalent, demonstrate strong communication and customer service skills, and be familiar with library systems or cataloging software. Volunteering or prior experience in customer service can improve chances, and some positions may require background checks or training on library policies. Applying through the library’s official website or in person and highlighting relevant skills in the application can increase employment prospects.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Kansas? For Library Customer Service Assistant jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Kansas look for? The top searched job categories for Library Customer Service Assistant jobs in Kansas are:
Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Student Circulation Assistant - Watson Public Services

University of Kansas

Lawrence, KS

Full-time

Posted 12 days ago

University Of Kansas rating

8.3

Company rating: 8.3 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

122nd of 616 rated colleges and universities

Job description

80% - Library Customer Service
  • Provide helpful and friendly assistance to library users in a variety of ways, including in-person, telephone, and by email.
  • Answer library user questions, provide general information and directional guidance.
  • Check out, return and shelve library materials.
  • Assist library users with library equipment and technology.
20% - Shelving Maintenance & Public Operations Assistance
  • Perform variety of collection maintenance duties, such as shelving, shelf reading, shifting and organizing collections.
  • Support library public operations like setting up and breaking down furniture for events and related activities.

 
,Do you enjoy helping others? As a Public Services Student Assistant, you would be the face of KU Libraries! Successful candidates for the Public Services positions at Watson Library will exemplify excellent customer service skills.
This position requires a willingness to maintain an assigned work schedule and the flexibility to cover shifts for others. The ideal candidate will be available to work the hours required for a particular opening and will be open to committing to ongoing training in addition to their work schedule. Preferred candidates will also have availability to work when classes are not in session.
This position requires the ability to maneuver and lift heavy books along with standing for two hours or more at a time.

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