ZipRecruiter

Log In

1

Library Customer Service Assistant Jobs in Kansas

McKeever Price Chopper

Customer Service

Lenexa, KS · On-site

$14.50 - $19.75/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

MCKEEVER ENTERPRISES INC

Customer Service

Lenexa, KS · On-site

$14.50 - $19.75/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

McKeever Price Chopper

Customer Service

Lenexa, KS · On-site

$15 - $20.25/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

MCKEEVER ENTERPRISES INC

Customer Service

Lenexa, KS · On-site

$14.50 - $19.75/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

McKeever Price Chopper

Customer Service

Lenexa, KS · On-site

$14.50 - $19.75/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

McKeever Price Chopper

Customer Service

Lenexa, KS · On-site

$15 - $20.25/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

MCKEEVER ENTERPRISES INC

Customer Service

Lenexa, KS · On-site

$15 - $20.25/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

MCKEEVER ENTERPRISES INC

Customer Service

Lenexa, KS · On-site

$15 - $20.25/hr

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

Pittsburg State University

Library Aide

Pittsburg, KS · On-site

$15/hr

Provide reference and customer service duties in support of student success and faculty scholarly ... Librarian or the Dean of Library Services. * Collaborate with colleagues and customers in an ...

next page

Showing results 1-20

All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Kansas

Library Customer Service Assistant information

Is Library Assistant customer service?

A Library Customer Service Assistant is responsible for helping library patrons find materials, answer questions, and provide information about library services. Customer service skills, such as communication and problem-solving, are essential in this role, which often involves interacting with visitors in person or over the phone. The position may also require familiarity with library management systems and a friendly, helpful attitude.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What qualifications do you need for a Library Assistant?

Library Customer Service Assistants typically need a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may prefer familiarity with library management systems or relevant certifications.

How to become a Library Assistant with no experience?

To become a library customer service assistant with no experience, focus on developing strong communication and organizational skills, and demonstrate a willingness to learn. Many libraries offer on-the-job training, so applying for entry-level positions and highlighting any relevant volunteer work or customer service experience can improve your chances. Obtaining a high school diploma or equivalent is typically required, and familiarity with library systems or basic computer skills can be beneficial.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a Library Assistant do?

A Library Customer Service Assistant helps patrons find and check out books and other materials, answers questions, and provides information about library services. They may also organize materials, assist with computer use, and handle administrative tasks. Good communication skills and familiarity with library catalog systems are important for this role.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Kansas? For Library Customer Service Assistant jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Kansas look for? The top searched job categories for Library Customer Service Assistant jobs in Kansas are:
What cities in Kansas are hiring for Library Customer Service Assistant jobs? Cities in Kansas with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Kansas as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution.
Library Assistant

Library Assistant

COWLEY COUNTY COMMUNITY COLLEGE

Arkansas City, KS • On-site

$16.22 - $19.63/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Library Assistant 

Date: May 2026

Grade: 11       

Salary Range: $16.22-$19.63

Position Type: Full Time

Position Status: Hourly/Non-Exempt

Pay Frequency: Monthly

Location: Arkansas City Main Campus – Arkansas City, KS

Department: Library Services

Reports To: Director of Library Services

Job Summary: 

The Library Services Assistant position assists the Director of Library Services with all operations of the Library.  

Essential Functions:

  • Supervise the library and student assistants in the absence of the Director of Library Services.
  • Provide assistance to individuals and groups in locating and utilizing library materials, online resources and library equipment.
  • Assist in the circulation of library materials.
  • Provide routine receptionist, correspondence, clerical and recordkeeping services for the Director of Library Services.
  • Catalog and process materials for the library.
  • Assist in the inventory of all library materials and equipment.
  • Manage overdue process (reports and notifications).
  • Assist with make-up testing, monitoring testing, managing test materials, and all other testing issues.
  • Assist students with general online course assistance and general technical assistance.
  • Assist with managing inter-library loan transactions and records.
  • Maintain courteous, professional and effective working relationships with employees, vendors and/or any other representatives of external organization.
  • Comply with all College policies and procedures
  • Assist the Director of Library Services by performing other duties as assigned.

Required Knowledge and Skills:

  • Proficient computer skills. 
  • Ability to work independently, as well as on a team.
  • Ability to work and maintain the highest level of confidentiality.
  • Good communications skills, both written and oral.
  • Ability to organize and prioritize work. Work well under deadline pressures.
  • Excellent human relations skills. Ability to work with individuals from a variety of backgrounds and diverse populations.
  • Understanding of and commitment to quality improvement.

Required Education Background:

  • Bachelor’s Degree.  

Required Experience:

 
  • Working in a library environment, preferred. 
  • Working within a Community College environment, preferred.
  • Management experience, preferred.

Physical Requirements:

Ability to sit or stand for extended periods of time; ability to move freely around the campus and outreach centers; ability to lift up to 20 pounds; ability to bend, stoop, reach and grasp as required to perform responsibilities; ability to drive motor vehicle; and ability to work on the computer for long periods of time.  

Work Environment:

Work performed in an office environment.

Apply