... materials. 15% - Assist patrons with and maintain library technology and equipment. 10% - Other ... about library services and resources, and occasional assistance with special projects. Anschutz ...
... materials. 15% - Assist patrons with and maintain library technology and equipment. 10% - Other ... about library services and resources, and occasional assistance with special projects. Anschutz ...
Customer Service
$14.50 - $19.75/hr
Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...
Customer Service
$14.50 - $19.75/hr
Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...
Customer Service
$14.50 - $19.75/hr
Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...
Customer Service
$14.50 - $19.75/hr
Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...
Customer Service
Lenexa, KS · On-site
$15 - $20.50/hr
Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...
Customer Service
Lenexa, KS · On-site
$15 - $20.50/hr
Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...
Customer Service
Lenexa, KS · On-site
$15 - $20.25/hr
Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...
Customer Service
Lenexa, KS · On-site
$15 - $20.25/hr
Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...
Customer Service
Lenexa, KS · On-site
$15 - $20.25/hr
Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...
Quick apply
Customer Service
Lenexa, KS · On-site
$15 - $20.25/hr
Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...
Customer Service
$15 - $20.25/hr
Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...
Customer Service
$15 - $20.25/hr
Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...
Customer Service
Lenexa, KS · On-site
$14.50 - $19.75/hr
Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...
Customer Service
Lenexa, KS · On-site
$14.50 - $19.75/hr
Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...
Customer Service
$15 - $20.25/hr
Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...
Customer Service
$15 - $20.25/hr
Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...
Customer Service
Lenexa, KS · On-site
$14.50 - $19.75/hr
Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...
Quick apply
Customer Service
Lenexa, KS · On-site
$14.50 - $19.75/hr
Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...
Library Aide
Leavenworth, KS · On-site
$13.75/hr
Ability to assist in helping students and teachers make full use of the books, materials, and services of the school library program. * Ability to ensure all activities conform to district guidelines.
Library Aide
Leavenworth, KS · On-site
$13.75/hr
Ability to assist in helping students and teachers make full use of the books, materials, and services of the school library program. * Ability to ensure all activities conform to district guidelines.
Library Aide
Fort Leavenworth, KS · On-site
$13.75/hr
Ability to assist in helping students and teachers make full use of the books, materials, and services of the school library program. * Ability to ensure all activities conform to district guidelines.
Library Aide
Fort Leavenworth, KS · On-site
$13.75/hr
Ability to assist in helping students and teachers make full use of the books, materials, and services of the school library program. * Ability to ensure all activities conform to district guidelines.
Library Aide
Pittsburg, KS · On-site
$15/hr
Provide reference and customer service duties in support of student success and faculty scholarly ... Librarian or the Dean of Library Services. * Collaborate with colleagues and customers in an ...
Library Aide
Pittsburg, KS · On-site
$15/hr
Provide reference and customer service duties in support of student success and faculty scholarly ... Librarian or the Dean of Library Services. * Collaborate with colleagues and customers in an ...
Library Aide
Pittsburg, KS · On-site
$15/hr
Provide reference and customer service duties in support of student success and faculty scholarly ... Librarian or the Dean of Library Services. * Collaborate with colleagues and customers in an ...
Library Aide
Pittsburg, KS · On-site
$15/hr
Provide reference and customer service duties in support of student success and faculty scholarly ... Librarian or the Dean of Library Services. * Collaborate with colleagues and customers in an ...
Library Clerk 0.5/ EL Instructional Assistant 0.5
Junction City, KS · On-site
$13.75 - $17.75/hr
... Library Media. Essential Functions * Assist teachers in set up and use of classroom technology (e.g ... of customer service; and computer and Internet operations. ABILITY is required to schedule ...
Library Clerk 0.5/ EL Instructional Assistant 0.5
Junction City, KS · On-site
$13.75 - $17.75/hr
... Library Media. Essential Functions * Assist teachers in set up and use of classroom technology (e.g ... of customer service; and computer and Internet operations. ABILITY is required to schedule ...
Provide reference and customer service duties in support of student success and faculty scholarly ... Librarian or the Dean of Library Services. * Collaborate with colleagues and customers in an ...
Provide reference and customer service duties in support of student success and faculty scholarly ... Librarian or the Dean of Library Services. * Collaborate with colleagues and customers in an ...
Library Clerk 0.5/ EL Instructional Assistant 0.5
Junction City, KS · On-site
$13.75 - $17.75/hr
... Library Media. Essential Functions * Assist teachers in set up and use of classroom technology (e.g ... of customer service; and computer and Internet operations. ABILITY is required to schedule ...
Library Clerk 0.5/ EL Instructional Assistant 0.5
Junction City, KS · On-site
$13.75 - $17.75/hr
... Library Media. Essential Functions * Assist teachers in set up and use of classroom technology (e.g ... of customer service; and computer and Internet operations. ABILITY is required to schedule ...
Library Clerk 0.5/ EL Instructional Assistant 0.5
Junction City, KS · On-site
$13.75 - $17.75/hr
... Development and Library Media. Essential Functions: * Assist teachers in set up and use of ... of customer service; and computer and Internet operations. ABILITY is required to schedule ...
Library Clerk 0.5/ EL Instructional Assistant 0.5
Junction City, KS · On-site
$13.75 - $17.75/hr
... Development and Library Media. Essential Functions: * Assist teachers in set up and use of ... of customer service; and computer and Internet operations. ABILITY is required to schedule ...
POOL - Student Circulation Assistant - Anschutz Library
Lawrence, KS · On-site
$14.50 - $18.25/hr
POOL - Student Circulation Assistant - Anschutz Library Student Circulation Assistants at Anschutz ... Previous work or volunteer experience providing customer service, as evidenced by application ...
POOL - Student Circulation Assistant - Anschutz Library
Lawrence, KS · On-site
$14.50 - $18.25/hr
POOL - Student Circulation Assistant - Anschutz Library Student Circulation Assistants at Anschutz ... Previous work or volunteer experience providing customer service, as evidenced by application ...
Customer Service Representative
Wichita, KS · On-site
$18 - $24/hr
... services. * Assist clients with policy changes, billing questions, and general support needs ... Strong communication and customer service skills * Positive, self-motivated, and detail-oriented
Quick apply
Customer Service Representative
Wichita, KS · On-site
$18 - $24/hr
... services. * Assist clients with policy changes, billing questions, and general support needs ... Strong communication and customer service skills * Positive, self-motivated, and detail-oriented
Library Customer Service Assistant information
What qualifications do you need for a library customer service assistant?
A library customer service assistant typically needs a high school diploma or equivalent. Good communication skills, basic computer literacy, and a friendly attitude are important; some positions may require familiarity with library management systems or customer service experience.
How to get hired as a library customer service assistant?
To get hired as a library customer service assistant, applicants should typically have a high school diploma or equivalent, demonstrate strong communication and customer service skills, and be familiar with library systems or cataloging software. Volunteering or prior experience in customer service can improve chances, and some positions may require background checks or training on library policies. Applying through the library’s official website or in person and highlighting relevant skills in the application can increase employment prospects.
What are some common challenges faced by library customer service assistants, and how can they be effectively managed?
Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.
What is the difference between Library Customer Service Assistant vs Library Clerk?
| Aspect | Library Customer Service Assistant | Library Clerk |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may prefer customer service experience | High school diploma; often similar certifications |
| Work Environment | Public and academic libraries, customer-facing roles | Public, academic, or special libraries, administrative tasks |
| Employer & Industry Usage | Libraries, educational institutions, community centers | Libraries, government agencies, educational institutions |
| Common Search & Comparison | Customer service, public interaction, assisting visitors | Administrative support, cataloging, clerical tasks |
The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.
What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?
To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.
What does a library customer service assistant do?
A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Kansas? For Library Customer Service Assistant jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Kansas look for? The top searched job categories for Library Customer Service Assistant jobs in Kansas are:
Full-time
Posted 29 days ago
University Of Kansas rating
8.3
Based on 41 frontline employees who took The Breakroom Quiz
122nd of 616 rated colleges and universities
Job description
35% - Provide friendly and helpful assistance to library patrons. This includes answering patron questions, providing general information and directional guidance, and referrals to University sources using appropriate library resources.
25% - Check in/out, organize, and shelve library materials.
15% - Perform a variety of collection maintenance duties, including shelving and shifting materials.
15% - Assist patrons with and maintain library technology and equipment.
10% - Other related duties as assigned.,Student Circulation Assistants at Anschutz Library provide helpful and friendly assistance to library patrons at the circulation desk. Regular tasks include checking items in/out, shelving items, answering patron questions about library services and resources, and occasional assistance with special projects. Anschutz student workers also provide staffing for the Spahr Engineering Library desk while classes are in session.
25% - Check in/out, organize, and shelve library materials.
15% - Perform a variety of collection maintenance duties, including shelving and shifting materials.
15% - Assist patrons with and maintain library technology and equipment.
10% - Other related duties as assigned.,Student Circulation Assistants at Anschutz Library provide helpful and friendly assistance to library patrons at the circulation desk. Regular tasks include checking items in/out, shelving items, answering patron questions about library services and resources, and occasional assistance with special projects. Anschutz student workers also provide staffing for the Spahr Engineering Library desk while classes are in session.
What University Of Kansas employees say
Pay
Benefits
Hours and flexibility
Workplace
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About University of Kansas
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Industry
Colleges, universities, and professional schools
Company size
10,000+ Employees
Headquarters location
Lawrence, KS, US
Year founded
1865