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Library Customer Service Assistant Jobs in Kansas

Pittsburg State University

Library Aide

Pittsburg, KS

$15/hr

Provide reference and customer service duties in support of student success and faculty scholarly ... Librarian or the Dean of Library Services. * Collaborate with colleagues and customers in an ...

Johnson County Kansas

Library Courier

Overland Park, KS · On-site

$15.50 - $19.75/hr

In addition, you would provide quality customer service to library staff, your courier team and ... All County employees may be called upon to assist other departments/agencies in a declared ...

Southern Shingles

Customer Service

Wichita, KS · On-site

$14.25 - $19.50/hr

Occasional movement around the office is required to assist walk-in customers or access equipment ... Proven customer service and phone handling experience with active listening skills. Familiarity ...

SRS Distribution, Inc.

Customer Service

Wichita, KS · On-site

$14.25 - $19.50/hr

Occasional movement around the office is required to assist walk-in customers or access equipment ... Proven customer service and phone handling experience with active listening skills. Familiarity ...

Sherwin-Williams

Customer Service Specialist

Salina, KS · On-site

$15.83/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Sherwin-Williams

Customer Service Specialist

Maize, KS · On-site

$15.83/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

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Library Customer Service Assistant information

Is Library Assistant customer service?

A Library Customer Service Assistant is responsible for helping library patrons find materials, answer questions, and provide information about library services. Customer service skills, such as communication and problem-solving, are essential in this role, which often involves interacting with visitors in person or over the phone. The position may also require familiarity with library management systems and a friendly, helpful attitude.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What qualifications do you need for a Library Assistant?

Library Customer Service Assistants typically need a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may prefer familiarity with library management systems or relevant certifications.

How to become a Library Assistant with no experience?

To become a library customer service assistant with no experience, focus on developing strong communication and organizational skills, and demonstrate a willingness to learn. Many libraries offer on-the-job training, so applying for entry-level positions and highlighting any relevant volunteer work or customer service experience can improve your chances. Obtaining a high school diploma or equivalent is typically required, and familiarity with library systems or basic computer skills can be beneficial.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a Library Assistant do?

A Library Customer Service Assistant helps patrons find and check out books and other materials, answers questions, and provides information about library services. They may also organize materials, assist with computer use, and handle administrative tasks. Good communication skills and familiarity with library catalog systems are important for this role.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Kansas? For Library Customer Service Assistant jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Kansas look for? The top searched job categories for Library Customer Service Assistant jobs in Kansas are:
What cities in Kansas are hiring for Library Customer Service Assistant jobs? Cities in Kansas with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Kansas as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution.
Library Aide

Library Aide

Pittsburg State University

Pittsburg, KS

$15/hr

Part-time

Posted 5 days ago

Pittsburg State University rating

5.8

Company rating: 5.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

517th of 553 rated colleges and universities

Job description

Pittsburg State University Library Services is seeking to hire an Evening and Weekend Library Aide. This part-time position will primarily work evening shifts during the week and provide weekend coverage during library business hours. Two positions are available at 19 hours per week.

Duties and Responsibilities 

  • Oversee library physical space, processes, and services during weekend and evening hours. 

  • Collaborate with day shift public services faculty and staff to align evening activity with daytime activities. 

  • Provide reference and customer service duties in support of student success and faculty scholarly work. 

  • Conduct other materials, collection, or e-resource projects as assigned by the Public Services Librarian or the Dean of Library Services. 

  • Collaborate with colleagues and customers in an effective and respectful manner while meeting project goals and providing services. 

Education and Experience 

Required Education and Experience - Time of Hire 

  • High school diploma or equivalent 

  • 1 years' experience with Microsoft Office or similar in an office setting.  

  • One year of work experience in an education environment.  

Preferred Education and Experience - 

  • Associate degree 

Job Type: Unclassified, Part-Time, 999 Employee 

Screening Services (Background Checks): Your employment with Pittsburg State University is contingent on a satisfactory criminal background check. 

Position Start Date: To be determined - 2 positions available 

Salary: $15.00 per hour

Appointment Duration: 12 months 

Work Schedule: Nights and weekends required

Application Documents Required*: 

  • Letter of Application 

  • Resume 

  • Names and contact information (address, email and phone) of three references. 

*Consolidate documents into a maximum of 2 to upload. 

Open Until Filled with a first consideration date of July 21, 2026.

Search Committee Chair: Eric Deatherage, edeatherage@pittstate.edu

Applicants must be currently authorized to work in the United States at the time of hire, as the university does not provide visa sponsorship for this position. 

PSU will only accept applications submitted through this process. 

Pittsburg State University is an Equal Opportunity employer. We are committed to providing a respectful and supportive environment for all employees. 

About Pittsburg State University

Founded in 1903, Pittsburg State's 373-acre campus is a beautiful blend of historic buildings and modern facilities, including state-of-the-art athletics, arts, and research facilities.  

Its residential and online undergraduate and graduate student population of nearly 6,000 is guided by an exceptionally talented and dedicated faculty, staff, and administrative team.  

Pitt State's hands-on learning environment and engagement by alumni working in a variety of professional sectors creates incredible academic, internship, and employment opportunities for students. Academic programs often bring home national honors.  

The university enjoys a close relationship with Pittsburg residents as well as city and business leaders. Throughout town, you'll see gorilla statues in front lawns and red and gold Gorilla spirit at local businesses. Students, faculty, and staff are highly engaged in the local school district and with service projects, and in turn the community is highly supportive of and engaged in university activities. 

Faculty, staff, and students have access to many amenities, including discounts and free access to concerts, plays, athletic events on campus as well as discounts on meals and services off campus.  

Pitt State has developed unique partnerships in downtown Pittsburg, 1.4 miles north of the main campus. There, Block22 and the historic Hotel Besse offer innovative student housing options and the new Kelce College of Business building, scheduled to open in July 2026, will feature state-of-the-art classrooms, collaboration spaces, and space for professional development and public events. 

The university has earned institutional accreditation through the Higher Learning Commission and two elite classifications from the Carnegie Foundation. 

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