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Library Customer Service Assistant Jobs in Kansas

C&W Services

Customer Service Representative

Topeka, KS · On-site

$15 - $20.50/hr

Job Title Customer Service Representative Summary The primary responsibility of this position is to ... space, library, or other reliable environment) in case of home internet or power loss.? WORKING ...

Sherwin Williams

Customer Service Specialist

El Dorado, KS · On-site

$14.25 - $19/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Sanford Health

Food Service Assistant - PRN

Oberlin, KS · On-site

$13.75 - $17.25/hr

No Department Details Summary The Food Service Assistant is responsible for certain duties ... Provides outstanding customer service and effectively communicates with patrons and co-workers.

Sanford Health

Food Service Assistant - PRN

Oberlin, KS · On-site

$13.75 - $17.25/hr

No Department Details Summary The Food Service Assistant is responsible for certain duties ... Provides outstanding customer service and effectively communicates with patrons and co-workers.

Sherwin-Williams

Customer Service Specialist

Salina, KS · On-site

$16.25 - $21.50/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Sherwin-Williams

Customer Service Specialist

El Dorado, KS · On-site

$14.25 - $19/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Sherwin-Williams

Customer Service Specialist

Salina, KS · On-site

$15.83/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

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Library Customer Service Assistant information

What qualifications do you need for a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Good communication skills, basic computer literacy, and a friendly attitude are important; some positions may require familiarity with library management systems or customer service experience.

How to get hired as a library customer service assistant?

To get hired as a library customer service assistant, applicants should typically have a high school diploma or equivalent, demonstrate strong communication and customer service skills, and be familiar with library systems or cataloging software. Volunteering or prior experience in customer service can improve chances, and some positions may require background checks or training on library policies. Applying through the library’s official website or in person and highlighting relevant skills in the application can increase employment prospects.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Kansas? For Library Customer Service Assistant jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Kansas look for? The top searched job categories for Library Customer Service Assistant jobs in Kansas are:
Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Library Clerk - Begins August 2026

Emporia Public Schools

Emporia, KS • On-site

$16.22/hr

Full-time

Re-posted 16 days ago

Job description

Position Type:
Instructional Support/Library Clerk
Date Posted:
6/23/2026
Location:
Emporia Middle School
This position works 8 hours per day during the school year. The starting hourly rate is $16.22, with additional compensation available for advanced education, relevant professional experience, and Spanish-language proficiency. Bilingual candidates are encouraged to apply.
Purpose: The Library Clerk assists the Librarian in helping students and teachers make full use of the books, materials, and services of the school library program. To accomplish these tasks, the Library Clerk works closely with the staff and administration of USD 253.
Responsible to: Librarian and Principal
Payment rate: As established by the Emporia Board of Education
Qualifications:
  1. High school diploma or equivalent.
  2. Experience with a variety of computer software applications.
  3. Health and Inoculation Certificate on file in the Central Office.
  4. Such alternatives to the above qualifications as the board may find appropriate and acceptable.

Essential Functions:
1. Assist in helping students and teachers make full use of books, materials, and services of the school library program.
2. Ensure that all programs and activities conform to district guidelines.
3. Communicate effectively with all members of the school district and community, especially all ELA teachers, migrant personnel, and parents.
4. Appropriately operate all equipment as required.
5. React to change productively and handle other tasks as assigned.
6. Support the value of an education.
7. Support the vision and mission of USD 253.
Physical Requirements/Environmental Conditions:
1. Requires prolonged sitting or standing.
2. Occasionally requires physical exertion to manually move, lift, carry, pull, or push heavy objects or materials.
3. Occasionally requires stooping, bending, and reaching.
4. Occasionally requires balancing.
5. Must work indoors and outdoors year-round.
6. Must work in noisy and crowded environments.
General Responsibilities:
  1. Assist in the supervision of students in the library.
  2. Assist librarian in preparing and presenting library skills lessons.
  3. Assist in ordering books, non-book materials, equipment, and supplies for the library.
  4. Assist with inventory, processing, and card catelogue.
  5. Supervise student checkout of books and materials.
  6. Supervise teacher check-out of equipment, art supplies, and materials.
  7. Monitor overdue books, and contact parents concerning return or payments.
  8. Supervise hallway traffic in the library area.
  9. Support and facilitate the mission and vision of the Emporia Public Schools.
  10. Work effectively with students, teachers, parents, community agencies and other groups.
  11. Respect the confidentiality of records and information regarding students, parents, and teachers in accordance with accepted professional ethics, and state and federal laws.
  12. Strive to maintain and improve professional competence.
  13. Stay abreast of new technologies, data management and communication.
  14. Comply with legal and regulatory requirements as provided by state and federal law.
  15. Uphold and enforce board policy, administrative procedures, and school rules/regulations including but not limited to:
    • Acceptable use of technology
    • Sexual and racial harassment
    • Child abuse reporting
    • Health and safety including all precautions of the Bloodborne Pathogens Exposure Control Plan
  16. Maintain safe and well-organized instructional spaces.
  17. Respond to change in a productive manner.
  18. Strive to communicate the positive aspects of our school program to the public in word and deed.
  19. Other duties as assigned by the Librarian or Administrative Staff.

Apply