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Library Customer Service Assistant Jobs in Wisconsin

City of River Falls

Library Page

River Falls, WI · On-site

$12.50/hr

Responsible for supporting the circulation of library materials and maintaining an organized ... assist with keeping the collection organized. Patron Services and Customer Support Provide ...

City of River Falls

Library Page

River Falls, WI · On-site

Maintain orderly shelving areas and assist with keeping the collection organized. * Provide ... Friendly, courteous, and professional customer service skills. * Communicate clearly and ...

City of Elkhorn

Library Associate/Circulation

Elkhorn, WI · On-site

$18.95 - $19.72/hr

... Library Assistants, and oversees activity at the Main Service Desk, including check out ... Excellent customer services skills are required. Knowledge of basic computer skills including ...

City of Plymouth, Wisconsin

Library Aide

Plymouth, WI · On-site

$15/hr

Customer service experience preferred. Supplemental Information The work environment ... The has been prepared to assist in evaluating various classes of responsibilities, skills, and ...

City of Plymouth, WI

Library Aide

Plymouth, WI · On-site

$15/hr

Customer service experience preferred. Supplemental Information The work environment ... The has been prepared to assist in evaluating various classes of responsibilities, skills, and ...

Minuteman Press West Bend

Be Seen First

Customer Service/Production Assistant

West Bend, WI · On-site

$17 - $17.50/hr

West Bend, WI 53095 Customer Service / Production Assistant Status: Part-time or Full-time Pay: Pay $17.00 - $17.50 per hour based on experience Schedule: Monday - Friday, 8:00am - 5:00pm May also ...

Bergstrom Auto

Service Assistant

Appleton, WI · On-site

$20/hr

Service Assistant Appleton Volvo Jag LR Infin AR Mas - Appleton, WI 54913 Overview Salary Range $20 ... Prior experience in customer service is a plus but not required Qualifications Our Commitment to ...

BERGSTROM AUTO

Service Assistant

Appleton, WI

$20/hr

Service Assistant Bergstrom Premier Motorcars At Bergstrom Automotive, we're proud to be Wisconsin ... Prior experience in customer service is a plus but not required Our Commitment to You At Bergstrom ...

Bergstrom Auto

Service Assistant

Green Bay, WI · On-site

$36K - $40K/yr

Service Assistant Bergstrom Ford of Green Bay At Bergstrom Automotive, we're proud to be Wisconsin ... Prior experience in customer service is a plus but not required. Our Commitment to You At Bergstrom ...

Bergstrom Auto

Service Assistant

Freedom, WI · On-site

$20/hr

Service Assistant Bergstrom Premier Motorcars At Bergstrom Automotive, we're proud to be Wisconsin ... Prior experience in customer service is a plus but not required Our Commitment to You At Bergstrom ...

Bergstrom Automotive

Service Assistant

Appleton, WI · On-site

$20/hr

Service Assistant Bergstrom Premier Motorcars At Bergstrom Automotive, we're proud to be Wisconsin ... Prior experience in customer service is a plus but not required Our Commitment to You At Bergstrom ...

Bergstrom Automotive

Service Assistant

Middleton, WI · On-site

$17/hr

Service Assistant Bergstrom Chevrolet of Middleton At Bergstrom Automotive, we're proud to be ... Prior experience in customer service is a plus but not required. Our Commitment to You At Bergstrom ...

Bergstrom Auto

Service Assistant

Middleton, WI · On-site

$17/hr

Service Assistant Bergstrom Chevrolet of Middleton At Bergstrom Automotive, we're proud to be ... Prior experience in customer service is a plus but not required. Our Commitment to You At Bergstrom ...

BERGSTROM AUTO

Service Assistant

Middleton, WI

$17/hr

Service Assistant Bergstrom Chevrolet of Middleton At Bergstrom Automotive, we're proud to be ... Prior experience in customer service is a plus but not required. Our Commitment to You At Bergstrom ...

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All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Wisconsin

Library Customer Service Assistant information

See Wisconsin salary details

$11

$20

$28

How much do library customer service assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for library customer service assistant in Wisconsin is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $23.03 per hour, depending on experience, location, and employer.

What qualifications do you need for a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Good communication skills, basic computer literacy, and a friendly attitude are important; some positions may require familiarity with library management systems or customer service experience.

How to get hired as a library customer service assistant?

To get hired as a library customer service assistant, applicants should typically have a high school diploma or equivalent, demonstrate strong communication and customer service skills, and be familiar with library systems or cataloging software. Volunteering or prior experience in customer service can improve chances, and some positions may require background checks or training on library policies. Applying through the library’s official website or in person and highlighting relevant skills in the application can increase employment prospects.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Wisconsin? For Library Customer Service Assistant jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Wisconsin look for? The top searched job categories for Library Customer Service Assistant jobs in Wisconsin are:
What cities in Wisconsin are hiring for Library Customer Service Assistant jobs? Cities in Wisconsin with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $42,041 per year, or $20.2 per hour.

Library Page

City of River Falls

River Falls, WI • On-site

$12.50/hr

Part-time

Posted 21 days ago

Job description

Description This is a year-round, part-time position. Application deadline is August 9, 2026 with application review beginning August 10, 2026. Shift Requirements: Monday-Friday: 2 hour shift between the hours of 10am and 8pm.

Rotating Saturday approximately once a month from 10am to 2pm. Responsible for supporting the circulation of library materials and maintaining an organized collection by conducting basic operation of the Automated Material Handling system (AMH) and sorting and shelving materials. Required evening and weekend hours.

Essential Job Functions These responsibilities are examples of types of work performed and are not intended to be a complete list. The job description is subject to change as needs of the library change. Material Handling and Circulation Support Empty book drops and load returned materials onto the Automated Material Handling (AMH) system.

Unpack and load courier deliveries onto the AMH system. Operate the AMH system, including responding to routine alarms and performing basic reset procedures for full bins or blocked sensors. Inspect returned materials for completeness and condition.

Complete documentation for materials requiring billing due to damage or missing parts. Sort materials from AMH bins onto carts for shelving. Remove materials from the AMH exceptions bin and prepare them for check-in by other library staff.

Collection Maintenance Shelve library materials accurately and efficiently according to established procedures. Maintain orderly shelving areas and assist with keeping the collection organized. Patron Services and Customer Support Provide courteous interactions with patrons while referring service, reference or account questions to appropriate library staff.

Maintain confidentiality of information regarding patrons' use of library materials, programs and services. Knowledge, Skills and Abilities Establish and maintain effective working relationships. Strong teamwork and interpersonal skills.

Friendly, courteous, and professional customer service skills. Communicate clearly and professionally with patrons, coworkers, and community members in-person, over the phone and through email. Organize and prioritize routine tasks.

Work effectively with individuals from diverse backgrounds. Follow written and verbal instructions while performing repetitive tasks. Qualifications & Working Conditions Minimum Must be at least 16 years of age Preferred Knowledge of and/or experience with library work Customer service experience WORKING CONDITIONS The City of River Falls is committed to providing an inclusive workplace where all employees feel valued, respected, and supported.

Work Environment and Physical Requirements Work is performed indoors and requires: Continuous use of computer equipment while sitting or standing. Sufficient mobility to navigate the office environment with ease. Clear verbal and written communication skills Occasional lifting, bending, stooping, and retrieving files or boxes weighing up to 50 pounds Operation of office equipment involving repetitive hand and finger movements Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

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