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Library Customer Service Assistant Jobs in Wisconsin

City of Appleton

Library Page Clerk (Sub)

Appleton, WI · On-site

$16.44/hr

Work is supervised by a section assistant supervisor and the section supervisor. Examples of Duties ... COMPETENCIES Customer Focus Adaptability/Flexibility Technical Skills Communication Positive ...

Iron Mountain

Library Project Specialist

Cudahy, WI

$25/hr

... services, data centers, asset lifecycle management, and fine art storage, handling, and logistics ... We proudly partner every day with our 225,000 customers around the world to preserve their ...

Pro Mach

Customer Service Representative

Middleton, WI · On-site

$16 - $21.75/hr

Create and maintain installed machine library based on feedback from customers * Liaise with the AR ... Help price start-up spare part kits for new customers * Assist with general departmental operations ...

Quest Industrial LLC

Customer Service Representative

Monroe, WI · On-site

$15 - $20.50/hr

Create and maintain installed machine library based on feedback from customers * Liaise with the AR ... Help price start-up spare part kits for new customers * Assist with general departmental operations ...

Pro Mach

Customer Service Representative

Middleton, WI

$16.50 - $22.25/hr

Create and maintain installed machine library based on feedback from customers * Liaise with the AR ... Help price start-up spare part kits for new customers * Assist with general departmental operations ...

Pro Mach

Customer Service Representative

Monroe, WI · On-site

$15 - $20.50/hr

Create and maintain installed machine library based on feedback from customers * Liaise with the AR ... Help price start-up spare part kits for new customers * Assist with general departmental operations ...

ProMach

Customer Service Representative

Monroe, WI · On-site

$15 - $20.50/hr

Create and maintain installed machine library based on feedback from customers * Liaise with the AR ... Help price start-up spare part kits for new customers * Assist with general departmental operations ...

Promachbuilt

Customer Service Representative

Monroe, WI

$15 - $20.50/hr

Create and maintain installed machine library based on feedback from customers * Liaise with the AR ... Help price start-up spare part kits for new customers * Assist with general departmental operations ...

Pro Mach

Customer Service Representative

Monroe, WI · On-site

$15 - $20.50/hr

Create and maintain installed machine library based on feedback from customers * Liaise with the AR ... Help price start-up spare part kits for new customers * Assist with general departmental operations ...

Promachbuilt

Customer Service Representative

Middleton, WI

$16 - $21.75/hr

Create and maintain installed machine library based on feedback from customers * Liaise with the AR ... Help price start-up spare part kits for new customers * Assist with general departmental operations ...

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Library Customer Service Assistant information

See Wisconsin salary details

$11

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$28

How much do library customer service assistant jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for library customer service assistant in Wisconsin is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $23.03 per hour, depending on experience, location, and employer.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What qualifications do you need for a library assistant?

Library Customer Service Assistants typically need a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may prefer familiarity with library management systems or relevant certifications.

How to become a library assistant with no experience?

To become a library customer service assistant with no experience, focus on developing strong communication and organizational skills, and demonstrate a willingness to learn. Many libraries offer on-the-job training, so volunteering or applying for entry-level positions can be a good starting point. Having basic computer skills and a positive attitude can also improve your chances of being hired.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What work does a library assistant do?

A library customer service assistant helps patrons find and check out books, manages library materials, and provides information about library services. They often assist with organizing collections, maintaining the library environment, and using library technology such as catalog systems. Good communication skills and familiarity with library software are important for this role.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a library assistant do?

A library customer service assistant helps visitors locate and check out books and other materials, answers questions, and provides information about library services. They may also assist with organizing materials, managing overdue items, and maintaining the library environment, often using library management software. Strong communication skills and attention to detail are important for this role.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Wisconsin? For Library Customer Service Assistant jobs in Wisconsin, the most frequently searched job titles are:
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What cities in Wisconsin are hiring for Library Customer Service Assistant jobs? Cities in Wisconsin with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Wisconsin as of June 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Temporary. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $42,041 per year, or $20.2 per hour.
Customer Service Rep

Customer Service Rep

Burlington Graphic Systems, Inc.

Racine, WI • On-site

$15 - $20.50/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Provides customers with accurate and timely information to ensure customer satisfaction.
Specific Duties

  • Process new and repeat orders for production, ensuring all aspects of order entry are complete and accurate. Handle all customer inquiries and complaints. Process and follow up on customer quotation requests for pricing. Track customer orders through the use of scheduling reports. Foreword edits to the OM for daily production meetings.
  • Enter all new accounts in the Hagen system. Enter and follow design/prototype orders. Ensure that all completed orders are processed in an expedient manner.
  • Oversee the processing of all customer-related correspondence, art, color matches, and order acknowledgments with the help of the Customer Service Assistant. Coordinate prospect and customer mailings related to information or sample requests.
  • Enter all prospect and customer quotations to the estimating department, ensuring the completeness and accuracy of all information being submitted to the estimating department.
  • Follow up on all quotations given to the estimating department, including delivery to customers.
  • Coordinate all necessary paperwork and processes necessary to ensure customer needs are met or exceeded.
  • Handle all customer inquiries and complaints in a professional manner.
  • Maintain an accurate finished goods inventory including, when necessary, order entry, physical inventories, inventory resolution, and reporting.
  • Keep immediate work area clean and orderly.
  • All other duties as assigned.
Responsibilities
  • Demonstrate a professional attitude at all times. Process all incoming documentation in the most expedient and concise manner supplying all necessary information. Service BGS customers and prospective customers in an expedient and professional manner.
Expertise/Training/Educational Qualifications:
  • Relevant clerical/customer service experience
  • Problem solving and decision making skills
  • Math, measuring and evaluation skills
  • Listening and communication skills
  • Professional appearance and attitude
  • Computer skills and above average keyboarding skills
  • Strong clerical abilities
  • Organizational skills
  • Self-motivated to stay productive
  • Ability to read and understand product blueprints
  • Phone skills
  • Above average grammar, reading and comprehension
  • Ability to maintain focus on multiple projects
  • Ability to follow directions

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