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Library Customer Service Assistant Jobs in Watertown, WI

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Food Service Assistant

Madison, WI · On-site

$20/hr

Food Service Assistant (Seasonal) - Madison, WI On-Site Staffing Services is currently accepting ... Prepare and serve food in compliance with quality and safety standards to ensure customer ...

Hy-Vee, Inc.

Customer Service

Madison, WI · On-site

$16 - $22/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Sign on and off lottery machines, sell and redeem lottery tickets * Assist customers with dry ...

HyVee

Customer Service

Madison, WI · On-site

$16 - $22/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Sign on and off lottery machines, sell and redeem lottery tickets * Assist customers with dry ...

Hy-Vee, Inc.

Customer Service

Madison, WI · On-site

$16 - $22/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Sign on and off lottery machines, sell and redeem lottery tickets * Assist customers with dry ...

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All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Watertown, WI

Library Customer Service Assistant information

See Watertown, WI salary details

$11

$19

$26

How much do library customer service assistant jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for library customer service assistant in Watertown, WI is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.78 per hour, depending on experience, location, and employer.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What qualifications are needed to be a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may also prefer familiarity with library management systems or relevant certifications. Specific qualifications can vary by library or organization.

What job categories do people searching Library Customer Service Assistant jobs in Watertown, WI look for?

The top searched job categories for Library Customer Service Assistant jobs in Watertown, WI are:

What cities near Watertown, WI are hiring for Library Customer Service Assistant jobs?

Cities near Watertown, WI with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Watertown, WI as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,712 per year, or $19.1 per hour.

Library Services Assistant (Part-time)

Carroll University

Waukesha, WI • On-site

Part-time

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

mDescription:

At Carroll University, we are committed to identifying and employing strategies to support our goal to be and remain a socially justorganization. Rooted in the Presbyterian (U.S.A.) heritage, we respect allaspects of diversity, embrace the practice of equity, expect inclusion, andembrace belonging throughout our community. Therefore, we seekapplicants who can demonstrate their understanding of justice and whocan inspire our increasingly diverse student population.

The Library Services Assistant manages the Carroll University Library during night and weekend hours of operation. A typical week during the regular academic year may include one or two weekday nights from between 4pm and 6pm to 11pm with additional hours on Saturday and/or Sunday.

Responsibilities:

  • Assist library users in finding information and materials using the library catalog, databases, and other online resources via in-person, online chat, email, and phone.
  • Supervise student workers at the Circulation Desk, Information Commons Desk, and Library Classroom during assigned shift.
  • Close or open the library, depending on shift.
  • Assist library users with computers and software.
  • Enforce the library's policies.
  • Other clerical and library duties as assigned.

Qualifications:

Education and/or Experience:

  • Associate's degree required; bachelor's degree preferred.
  • Two to four years in customer service and/or library experience.

Technology Skills:

  • Competent and comfortable in use of computers and software such as Microsoft Office and/or Google Drive.
  • Experience with research assistance preferred.

Human Relations Skills:

  • Excellent customer service skills.
  • Communicate effectively in both oral and written form.
  • Ability to multi-task and work independently.
  • Ability to work effectively with people regardless of their age, gender, race, sexual orientation, ethnicity, religion, ability, socio-economic background, or job type.

Other Requirements:

  • Shift changes and/or weekend work may be required by your supervisor based on departmental and University needs.
  • Candidates must be willing and able to support and advance the University mission.

Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at the Department of Public Safety, at 239 East Ave., Waukesha, WI 53186.

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