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It Support Jobs (NOW HIRING)

Trifecta Services Company

IT Support

Charlotte, NC

Trifecta Services Company is currently seeking a highly organized and detail-oriented IT Support Coordinator to join our growing team. As a recognized leader in the demolition and environmental space ...

Swoon Staffing

IT Support Tech

Wilmington, DE · On-site

$24/hr

IT Support Technician | Contract | Wilmington, DE On-Site | Contract - 9 Months | $24/hr | W2 Only About the Role We are looking for a motivated and customer-focused IT Support Technician to join an ...

TCC Technology

IT Support Technician

Westlake, OH · On-site

$20 - $22/hr

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for our clients in a wide array of industries. ROLE AND RESPONSIBILITIES • Provide remote and on ...

Nextgen Technologies

IT Support Engineer

San Mateo, CA

$70K/yr

Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support Engineer to handle desk ...

ABC Consulting

IT Support Lead

Austin, TX

We are seeking an IT Support Lead to oversee our support operations, lead the IT support team, and ensure efficient issue resolution while delivering exceptional service. Key Responsibilities: * Team ...

Airlite Plastics

Manager, IT Support

Omaha, NE · On-site

As a Manager, IT Support you are a key to continued growth and success of Airlite. The Manager, IT Support is responsible for the leadership, development, and performance of end-user support teams ...

Hana Technologies, Inc.

IT Support Specialist

Solon, OH

$40K - $50K/yr

The IT Support Specialist serves as the primary point of contact for end-user technology support, delivering exceptional customer service while ensuring employees have the technology and resources ...

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How much do it support jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for it support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are common challenges IT Support professionals face when troubleshooting user issues remotely?

IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.

What does an IT Support specialist do?

An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as an IT Support specialist, and why are they important?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.

What is the difference between It Support vs Network Technician?

AspectIt SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring and maintaining network hardware
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks

It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.

More about It Support jobs
What cities are hiring for It Support jobs? Cities with the most It Support job openings:
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Who are the top companies hiring for It Support jobs? The top employers for It Support jobs are:
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What job categories do people searching It Support jobs look for? The top searched job categories for It Support jobs are:
It Support jobs near you
Infographic showing various It Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
IT Support

IT Support

Trifecta Services Company

Charlotte, NC

Full-time

Re-posted 26 days ago

Job description

Trifecta Services Company is currently seeking a highly organized and detail-oriented IT Support Coordinator to join our growing team. As a recognized leader in the demolition and environmental space, Trifecta is looking for someone to serve as the internal liaison between employees, leadership, and our outsourced IT vendors to support technology requests, onboarding processes, equipment management, and system administration tasks are handled efficiently and professionally.

This is an excellent opportunity for someone who enjoys organization, communication, problem-solving, and supporting the day-to-day technology operations of a fast-paced company

Responsibilities

  • Manage and monitor daily IT helpdesk tickets, including ticket routing, follow-up communication, and resolution tracking
  • Coordinate employee onboarding and offboarding processes, ensuring all IT-related tasks are completed
  • Maintain user access and permissions within systems such as SharePoint and other software platforms
  • Track and maintain company technology inventory, mobile devices, and equipment records
  • Coordinate equipment ordering, shipping, returns, and vendor pickups
  • Handle basic end-suer support request for laptops, printers, phones (cell/VoIP), and iPads and escalate to the IT helpdesk as needed
  • Manage software license assignments, removals, purchases, and renewals; oversee user account management and subscriptions, including telecom carrier accounts and billing
  • Support communication and coordination with outside IT vendors and service providers
  • Assist with invoice reconciliation, expense tracking, and IT administrative reporting
  • Coordinate employee technology training sessions and support documentation
  • Attend weekly IT coordination meetings and assist with follow-up action items

Qualifications

  • Strong organizational and communication skills
  • Ability to manage multiple priorities and follow through on tasks
  • Professional written and verbal communication
  • Comfortable working with technology platforms and systems
  • Experience with Microsoft 365, SharePoint, Dropbox, or ticketing systems preferred
  • Administrative or IT coordination experience preferred
  • Self-motivated with strong attention to detail

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