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It Operations Analyst Jobs (NOW HIRING)

SteerBridge

IT Operations Manager

Vienna, VA · On-site

$120K - $140K/yr

Lead incident response coordination for operational issues, driving root cause analysis and preventive improvements. * Ensure IT operations align with CMMC Level 2 / NIST SP 800-171 requirements ...

Figma

Manager, IT Operations

San Francisco, CA · Hybrid

Figma is looking for a Manager, IT Operations to lead our San Francisco team. We are looking for ... Excellent communication and analytical skills with the ability to effectively prioritize and lead ...

SteerBridge

IT Operations Manager

Vienna, VA

$120K - $140K/yr

Lead incident response coordination for operational issues, driving root cause analysis and preventive improvements. * Ensure IT operations align with CMMC Level 2 / NIST SP 800-171 requirements ...

HR Tech Job

IT Operations Manager

Santa Monica, CA · On-site

$125 - $160/hr

As Manager of IT Operations, you will lead empowerment to rapidly adopt tools and services and drive innovation across all of our corporate functions. This role leads the IT Support Team to ensure ...

Cash Depot

IT Operations Manager

Green Bay, WI · On-site

$110 - $145/hr

Conduct root cause analysis and implement preventative measures to improve operational stability ... Bachelor's degree in Information Technology, Computer Science, or a related field required.

Instacart

Manager, IT Operations

San Francisco, CA · On-site +1

As IT Operations Manager, you will lead the team responsible for keeping Instacart running smoothly across our key hubs (San Francisco, New York, and Toronto). This role is part of the IT Operations ...

MANTECH

IT Operations Manager

Chantilly, VA · On-site

The IT Operations Manager is a senior level position responsible for maintaining operational ... Analyze significant or recurring incidents to identify and resolve underlying problems. * Maintain ...

Gratsy LLC

IT Operations Manager

Bentonville, AR · On-site

JOB SUMMARY The IT Operations Manager is responsible for the management, reliability, security, and ... Strong analytical, critical-thinking, troubleshooting, and problem-solving skills. * Ability to ...

SUN Behavioral

Director, IT Operations

Houston, TX · On-site

Strong analytical, troubleshooting, organizational, and project-management skills with the ability ... IT operations, infrastructure, technical support, or service delivery. * Required: Experience ...

Gratsy LLC

IT Operations Manager

Bentonville, AR · On-site

JOB SUMMARYThe IT Operations Manager is responsible for the management, reliability, security, and ... Strong analytical, critical-thinking, troubleshooting, and problem-solving skills.Ability to manage ...

DFO Referrals

IT Operations Specialist

Westport, CT · On-site

IT Operations Specialist Dalio Family Office Overview: The Dalio Family Office (DFO) supports ... Ability to synthesize, report, and analyze information * Ability to manage and drive multiple ...

Frazil

IT Operations Manager

Salt Lake City, UT · On-site

$135 - $155/hr

IT Operations Manager Department: Technology Employment Type: Full Time Location: Salt Lake City, Utah Compensation: $135,000 - $155,000 / year Description Freezing Point is the fastest-growing ...

Rishabh RPO

IT Operations Manager

Flint, MI · On-site

Title : IT Operations Manager Location : Flint, MI Duration : Full Time Responsibilities * Lead and evolve the organization's IT operations and roadmap * Oversee and optimize our Microsoft 365 ...

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It Operations Analyst information

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How much do it operations analyst jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for it operations analyst in the United States is $35.17, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $41.83 per hour, depending on experience, location, and employer.

What does an IT Operations Analyst do?

An IT Operations Analyst is responsible for monitoring, managing, and improving the day-to-day operations of an organization's IT systems and infrastructure. They analyze system performance, troubleshoot technical issues, and ensure that IT services run smoothly and efficiently. Their duties may include maintaining servers, supporting network operations, implementing security measures, and collaborating with other IT professionals to optimize processes. By proactively identifying and resolving potential problems, IT Operations Analysts help minimize downtime and ensure business continuity.

How does an IT Operations Analyst typically interact with other departments within an organization?

As an IT Operations Analyst, you will frequently collaborate with various departments such as development, security, and customer support to ensure systems run smoothly and issues are resolved efficiently. This role often acts as a bridge between technical teams and business units, translating operational requirements and system updates across the organization. Regular communication and coordination are key, whether you're assisting with incident resolution, implementing system upgrades, or supporting end-users. Effective teamwork and problem-solving skills are essential for managing these cross-departmental interactions.

What are the key skills and qualifications needed to thrive as an IT Operations Analyst, and why are they important?

To thrive as an IT Operations Analyst, you need strong analytical skills, understanding of IT infrastructure, and a relevant degree or equivalent experience in information technology. Familiarity with network monitoring tools, ticketing systems, and certifications like CompTIA Network+ or ITIL Foundation are typically required. Attention to detail, problem-solving abilities, and effective communication help you excel in troubleshooting and collaborating with teams. These skills ensure smooth IT operations, quick resolution of issues, and reliable support for organizational technology needs.

What is the difference between It Operations Analyst vs Network Operations Analyst?

AspectIt Operations AnalystNetwork Operations Analyst
Required CertificationsITIL, CompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentData centers, IT departments, enterprise networksNetwork monitoring centers, enterprise network environments
Employer & Industry UsageTech companies, large corporations, service providersTelecommunications, internet service providers, large enterprises
Common Search & ComparisonYesYes

The main difference between an It Operations Analyst and a Network Operations Analyst lies in their focus areas. It Operations Analysts oversee overall IT infrastructure, including servers, applications, and systems, ensuring smooth operations across the organization. Network Operations Analysts specifically focus on managing and troubleshooting network infrastructure, such as routers, switches, and network security. Both roles require similar certifications and work environments but differ in their scope of responsibilities within IT and network management.

How much does an IT operations analyst make in the US?

An IT Operations Analyst in the US typically earns a median annual salary of around $70,000 to $85,000, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced analysts with specialized skills or certifications can earn over $100,000 annually.
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It Operations Analyst jobs near you
Infographic showing various It Operations Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $73,156 per year, or $35.2 per hour.

IT Operations Manager

SteerBridge

Vienna, VA • On-site

$120K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

SteerBridge is a modern technology company delivering innovative, mission-focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial-grade capabilities that accelerate operational effectiveness and drive measurable mission success.
At the core of SteerBridge is our people-especially the veterans whose leadership, problem-solving mindset, and commitment to excellence elevate every project we support. We don't simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.
Position Overview
We are seeking an experienced and hands-on IT Operations Manager to lead the day-to-day operation, reliability, and security of our IT infrastructure across multiple environments. This role oversees systems administration, cloud operations, endpoint management, and user support while ensuring our infrastructure remains compliant with federal cybersecurity requirements, including NIST SP 800-171 and CMMC. The ideal candidate combines strong technical depth with the ability to manage priorities, mentor staff, and partner with security, compliance, and leadership stakeholders to keep operations running smoothly and audit-ready.
Key Responsibilities
  • Manage daily IT operations across enterprise and regulated environments, ensuring system availability, performance, and reliability.
  • Administer and maintain cloud infrastructure, including Microsoft 365 GCC High and AWS GovCloud, along with associated identity, security, and productivity services.
  • Oversee endpoint management, patching, and vulnerability remediation in support of RA-5, SI-2, and related security controls.
  • Lead incident response coordination for operational issues, driving root cause analysis and preventive improvements.
  • Ensure IT operations align with CMMC Level 2 / NIST SP 800-171 requirements, maintaining evidence artifacts and supporting audit and assessment activities.
  • Partner with Security Operations, GRC, and leadership to implement and document policies, procedures, and standard operating procedures.
  • Manage user provisioning, access reviews, and offboarding in accordance with least-privilege and separation-of-duties principles.
  • Oversee IT asset inventory, hardware/software lifecycle, and licensing optimization.
  • Supervise, mentor, and develop IT operations and help desk staff, setting priorities and service standards.
  • Manage vendor and service-provider relationships, including procurement, renewals, and support escalations.
  • Monitor operational KPIs and report on system health, service levels, and improvement initiatives to leadership.
  • Take on additional tasks and responsibilities as assigned based on business needs.

Required Qualifications
  • Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field (equivalent experience considered).
  • Experience managing IT operations, infrastructure, or systems administration, including staff or team leadership.
  • Hands-on experience administering Microsoft 365 and Azure/Entra ID environments; experience with cloud infrastructure administration.
  • Strong understanding of endpoint management, patching, identity and access management, and IT security best practices.
  • Familiarity with NIST SP 800-171, CMMC, or similar compliance frameworks.
  • Strong problem-solving, organizational, and prioritization skills in a fast-paced environment.
  • Excellent communication skills and the ability to work across technical and non-technical stakeholders.
  • Ability to meet eligibility requirements to access controlled/regulated environments.

Preferred Qualifications
  • Experience with GCC High, AWS GovCloud, or other government/regulated cloud environments.
  • Relevant certifications such as CompTIA A+, CompTIA Security+, Microsoft (AZ-104/SC-300), AWS, or ITIL.
  • Experience with vulnerability management, SIEM/EDR platforms, or endpoint security tooling.
  • Experience supporting audits, assessments, or evidence collection for compliance programs.
  • Familiarity with scripting or automation (PowerShell, Python) to streamline operations.

Benefits
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life Insurance
  • 401(k) Retirement Plan with matching
  • Paid Time Off
  • Paid Federal Holidays

$120,000 - $140,000 a year
A salary is commensurate with experience and qualifications.
SteerBridge is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity-regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.
We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.
If you would like information about how your application is processed, please contact us.

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