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It Associate Jobs (NOW HIRING)

TabaPay

Senior IT Associate

Palo Alto, CA · On-site

They are seeking a Senior IT Associate to manage end-user support operations and enhance IT services within the organization, ensuring a reliable and secure computing environment. Responsibilities ...

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Western Alliance Bank

IT Auditor

Chandler, AZ · On-site

You'll report to an IT Associate Audit Director while working with our Banking Operations audit function in the department, participating in integrated audits primarily in banking operations but not ...

Western Alliance Bancorporation

IT Auditor

Phoenix, AZ · On-site

You'll report to an IT Associate Audit Director while working with our Banking Operations audit function in the department, participating in integrated audits primarily in banking operations but not ...

Western Alliance Bank

IT Auditor

Phoenix, AZ · On-site

You'll report to an IT Associate Audit Director while working with our Banking Operations audit function in the department, participating in integrated audits primarily in banking operations but not ...

TENICA Global Solutions

IT Associate TS/SCI

Chantilly, VA · On-site

$80K - $160K/yr

ACTIVE TS/SCI CLEARANCE REQUIRED TO BE CONSIDERED FOR THIS POSITION As an IT Associate TS/SCI , you will be responsible for providing guidance and developing, and maintaining IT strategy and tasks to ...

Trewon Technologies LLC

JR IT Associate

Leesburg, VA

The Jr IT Associate work with SMEs and leverage knowledge of sample environments below to customize and create application solutions. This role requires organizational skills, effective communication ...

Western Alliance Bancorporation

Senior IT Auditor

Phoenix, AZ · On-site

$93K - $122K/yr

You'll report to an IT Associate Audit Director while working with our Banking Operations audit function in the department, participating in integrated audits primarily in banking operations but not ...

Western Alliance Bank

Senior IT Auditor

Chandler, AZ · On-site

$92K - $121K/yr

You'll report to an IT Associate Audit Director while working with our Banking Operations audit function in the department, participating in integrated audits primarily in banking operations but not ...

Western Alliance Bank

Senior IT Auditor

Phoenix, AZ · On-site

$93K - $122K/yr

You'll report to an IT Associate Audit Director while working with our Banking Operations audit function in the department, participating in integrated audits primarily in banking operations but not ...

Doeren Mayhew

IT Senior Associate

Duluth, GA · On-site

Doeren Mayhew is a tax, assurance and advisory firm headquartered in Troy, Michigan, and they are seeking a Senior IT Associate responsible for advanced troubleshooting and IT project assistance.

Select-Arc

IT Associate / Help Desk

Fort Loramie, OH · On-site

$21 - $24/hr

We are seeking an IT Associate to support both our Information Technology and Software Development teams. This role offers hands-on experience across help desk support, infrastructure, and software ...

PEOPLE TECHNOLOGY AND PROCESSES LLC

Information Technology Associate I (Junior) Clearance Type: None Responsibilities (including but not limited to): * Assist with installing, configuring, and maintaining hardware, software, and ...

Radiant

IT Help Desk Associate

El Segundo, CA · On-site

They are seeking an IT Help Desk Associate to provide first-line technical support to all end users, troubleshoot issues, and implement process improvements to enhance the employee experience.

Radiant

IT Help Desk Associate

El Segundo, CA · On-site

The IT Help Desk Associate will be the first line of support for all end users in the organization, handling technical issues related to computers, software, hardware, and networks while also ...

Radiant

IT Help Desk Associate

El Segundo, CA · On-site

They are seeking an IT Help Desk Associate to provide first-line support for end users, troubleshoot technical issues, and implement process improvements to enhance the employee experience.

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All JobsIt Associate Jobs

It Associate information

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$13

$29

$55

How much do it associate jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for it associate in the United States is $29.50, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $35.10 per hour, depending on experience, location, and employer.

What are some common challenges IT Associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What are IT Associates?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT Associate, and why are they important?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

More about It Associate jobs
What cities are hiring for It Associate jobs? Cities with the most It Associate job openings:
What are the most commonly searched types of It jobs? The most popular types of It jobs are:
What states have the most It Associate jobs? States with the most job openings for It Associate jobs include:
What job categories do people searching It Associate jobs look for? The top searched job categories for It Associate jobs are:
It Associate jobs near you
Infographic showing various It Associate job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $61,369 per year, or $29.5 per hour.
Senior IT Associate

Senior IT Associate

TabaPay

Palo Alto, CA • On-site

Full-time

Posted 2 days ago

Job description

Job Summary:
TabaPay is a leading company in the digital payments sector, assisting Fintechs with instant money transfers. They are seeking a Senior IT Associate to manage end-user support operations and enhance IT services within the organization, ensuring a reliable and secure computing environment.
Responsibilities:
• Lead and prioritize daily help desk operations for a 150-person organization
• Establish and maintain SLAs, ticketing workflows, and escalation paths
• Drive continuous improvement in user satisfaction and service efficiency
• Develop and maintain IT documentation and knowledge base
• Provide Tier 2/3 support for hardware, software, networking, and identity issues
• Troubleshoot macOS environments and business applications
• Support onboarding/offboarding processes and lifecycle management
• Handle escalations from internal stakeholders with professionalism and urgency
• Administer Microsoft Entra ID (Azure AD) including group policies, conditional access, SSO, and identity governance
• Manage devices via Jamf Pro (macOS fleet)
• Administer Microsoft Intune for device compliance and policy enforcement
• Maintain and optimize Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive)
• Enforce endpoint security standards and compliance policies
• Partner with IT leadership on access controls and least-privilege enforcement
• Support audit readiness and documentation requirements
• Participate in incident response and root cause analysis
• Support SaaS integrations and application provisioning
• Maintain inventory management and asset tracking
• Assist with vendor coordination and license management
• Contribute to IT automation and process optimization initiatives
Qualifications:
Required:
• 5+ years of IT support experience, including Tier 2/3 responsibilities
• Strong macOS troubleshooting expertise
• Hands-on experience with: Microsoft Entra ID, Jamf Pro, Microsoft Intune, Microsoft 365, Confluence / Jira
• Experience managing IT operations in a small-to-mid-sized company (100–300 employees)
• Identity & access management
• MDM/MAM policy design and enforcement
• Email security & collaboration tools
• SaaS application administration
• Basic networking fundamentals (DNS, DHCP, VPN, Wi-Fi)
• Strong documentation and process improvement skills
Preferred:
• Bias toward action — solves problems without excessive escalation
• Highly organized and operationally disciplined
• Comfortable balancing strategic improvements with daily ticket volume
• Strong communicator with non-technical stakeholders
• Ownership mindset — treats the environment as if it’s their own company
Company:
TabaPay is the easiest way to disburse, collect and transfer funds between accounts instantly Founded in 2017, the company is headquartered in Mountain View, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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