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It Associate Jobs in Baltimore, MD (NOW HIRING)

Latitude Inc

IT Associate

Baltimore, MD · On-site

Latitude Inc is seeking an IT Associate to manage SharePoint and support the Help Desk. This role involves providing technology support, managing helpdesk operations, and resolving incidents related ...

BISM

IT Director

Baltimore, MD · On-site

Oversee all IT operations and service delivery, including Help Desk, ensuring high-quality, responsive, and accessible support for all associates. * Act as a strategic business partner to ...

Blind Industries and Services of Maryland

Be Seen First

IT Director

Baltimore, MD · On-site

$90K - $120K/yr

Position Summary: The Information Technology ("IT") Director serves as the senior leader ... all associates. 8. Act as a strategic business partner to departmental leaders, proactively ...

Transdev

IT Manager

Linthicum, MD · On-site

$69K - $86K/yr

IT Manager Transdev is seeking a highly motivated and experienced IT Manager to join our team and ... Formal education beyond an associate's degree is desirable and may be substituted for a portion of ...

Transdev

IT Manager

Linthicum Heights, MD

$69K - $86K/yr

IT Manager Transdev is seeking a highly motivated and experienced IT Manager to join our team and ... Formal education beyond an associate's degree is desirable and may be substituted for a portion of ...

Umd

IT Security Operations Coordinator

College Park, MD · On-site

$17.75 - $22/hr

The position will report to the DSA IT Associate Director for Security and Compliance. The position oversees, monitors, and responds to security events and network security configurations for cloud ...

New

T Rowe Price

Bio Tech Associate

Baltimore, MD · Hybrid

This requires good judgment on the part of the Associate. 3. Positions ideas and convinces the ... have adequate information to make future decisions on the stock. Qualifications Required:

IonQ

Senior IT Administrator

College Park, MD

Onsite IT Operations and End-User Support * Primary Technical Liaison: Serve as the dedicated ... Certifications such as CompTIA Network+, CompTIA Security+, or Cisco Certified Network Associate ...

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All JobsIt Associate JobsIt Associate Jobs in Baltimore, MD

It Associate information

See Baltimore, MD salary details

$13

$29

$55

How much do it associate jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for it associate in Baltimore, MD is $29.32, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $34.86 per hour, depending on experience, location, and employer.

What are some common challenges IT Associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What are IT Associates?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT Associate, and why are they important?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Baltimore, MD? The most popular types of It jobs in Baltimore, MD are:
What are popular job titles related to It Associate jobs in Baltimore, MD? For It Associate jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching It Associate jobs in Baltimore, MD look for? The top searched job categories for It Associate jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for It Associate jobs? Cities near Baltimore, MD with the most It Associate job openings:
It Associate jobs near you
Infographic showing various It Associate job openings in Baltimore, MD as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $60,979 per year, or $29.3 per hour.
IT Associate

IT Associate

Latitude Inc

Baltimore, MD • On-site

Full-time

Posted 29 days ago

Job description

Job Summary:
Latitude Inc is seeking an IT Associate to manage SharePoint and support the Help Desk. This role involves providing technology support, managing helpdesk operations, and resolving incidents related to end user software and hardware.
Responsibilities:
• Provides technology support remotely and in-person (when required), to include but not limited to: advanced problem diagnosis and error resolution, equipment setup/repair, assisting with network /server troubleshooting/patching, telecom support/troubleshooting.
• Manages helpdesk support.
• Assists with (or coordinates) the repair of end user hardware and the reinstallation of software as necessary to resolve end user incidents.
• Resolves incidents associated with company-standard end user software and hardware, including mobile/hand-held technologies. Identifies sources and trends of technical problems to prevent future occurrences within the prescribed processes and SLAs.
• Assists with off-site support for company sponsored functions/meetings.
• Analyzes information, identifies key issues and relationships, and draws logical conclusions; identifies the root causes of problems and develops and suggests appropriate solutions.
Qualifications:
Required:
• 1-2 years’ work experience in technology services and/or consulting environment
• Must be located within 30 miles of the Baltimore, MD area and able to travel for urgent IT issues if needed.
• Highly proficient with SharePoint tool and management
• Highly proficient with Microsoft office suite
• Strong Networking capabilities
Company:
Company Summary Latitude is a Human Resource Consulting Firm headquartered in Hanover, MD. Founded in 1990, the company is headquartered in Hanover, USA, with a team of 11-50 employees. The company is currently Early Stage.

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