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It Associate Jobs in Baltimore, MD (NOW HIRING)

Oversee all IT operations and service delivery, including Help Desk, ensuring high-quality, responsive, and accessible support for all associates. * Act as a strategic business partner to ...

IT Manager Transdev is seeking a highly motivated and experienced IT Manager to join our team and ... Formal education beyond an associate's degree is desirable and may be substituted for a portion of ...

IT Manager

Linthicum, MD · On-site

$69K - $86K/yr

IT Manager Transdev is seeking a highly motivated and experienced IT Manager to join our team and ... Formal education beyond an associate's degree is desirable and may be substituted for a portion of ...

IT Security Operations Coordinator

College Park, MD · On-site

$17.75 - $22/hr

The position will report to the DSA IT Associate Director for Security and Compliance. The position oversees, monitors, and responds to security events and network security configurations for cloud ...

This requires good judgment on the part of the Associate. 3. Positions ideas and convinces the ... have adequate information to make future decisions on the stock. Qualifications Required:

Onsite IT Operations and End-User Support * Primary Technical Liaison: Serve as the dedicated ... Certifications such as CompTIA Network+, CompTIA Security+, or Cisco Certified Network Associate ...

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It Associate information

See Baltimore, MD salary details

$13

$29

$55

How much do it associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for it associate in Baltimore, MD is $29.32, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $34.86 per hour, depending on experience, location, and employer.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Baltimore, MD? The most popular types of It jobs in Baltimore, MD are:
What are popular job titles related to It Associate jobs in Baltimore, MD? For It Associate jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching It Associate jobs in Baltimore, MD look for? The top searched job categories for It Associate jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for It Associate jobs? Cities near Baltimore, MD with the most It Associate job openings:
Infographic showing various It Associate job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $60,979 per year, or $29.3 per hour.

IT Associate Solutions Developer

PensacolaChristian

Arbutus, MD

Full-time

Re-posted 9 days ago


Job description

Dedicated to Excellence, Committed to Service


IT Associate Solutions Developer


The Associate Solutions Developer writes and maintains programming code to achieve ministry objectives. The Developer analyzes needs, provides technical solutions and support, assists with managing workloads, and may serve as a system administrator.


Analyze Business Needs
Write, modify, troubleshoot, and maintain custom code that is compliant with coding standards and policies. Ensure proper version control, documentation, quality assurance, change management, software lifecycle, testing, etc. Apply best practices for security, scalability, performance, automation, and monitoring. Assist in integrating with third party applications.


Implement Technical Solutions
Write, modify, troubleshoot, and maintain custom code that is compliant with coding standards and policies. Ensure proper version control, documentation, quality assurance, change management, software lifecycle, testing, etc. Apply best practices for security, scalability, performance, automation, and monitoring. Assist in integrating with third party applications.


Provide Technical Support
Assist users with training, technical support, ad-hoc reports, and technical decisions. Establish personal rapport through excellent customer service, work quality, and communication. Maintain and further relevant skills. Serve as a system administrator as needed.


Manage Workloads
Track all work, statuses, time spent on each ticket, etc., for proper customer billing and decision support, in accordance with policies. Communicate progress, timelines, and roadblocks to stakeholders for excellent situational awareness.

FLSA Status - Scanning (Non-exempt)

Education

Required Education:

College Degree - Computer Science, College Degree - Software Engineering


Work Experience

Required Experience:

1+ years in computer programming, 1+ years in information technology, 1+ years in SQL database Preferred Experience: 1+ years in computer programming, 1+ years in information technology, 1+ years in SQL database


Physical Requirements and Skills

Communication, Database Technologies, Detail-Oriented, Flexibility, Interpersonal Relationships, Microsoft Applications, Operating Office Equipment, Professional Mentoring, Programming Languages, Self-Starter, Sitting for long periods of time


  • Mission and Purpose -Understands and implements the mission and purpose of the ministry within their workplace.
  • Character -Is authentic, fair, and honest in all interactions; shows integrity and humility; keeps confidences.
  • Ownership -Performs work efficiently and accurately; needs minimal supervision; accepts coaching and guidance.
  • Initiative -Shows interest and takes action without being prompted; is motivated and resourceful in achieving results.
  • Flexibility -Is open to change and new information; adapts behavior and work methods in response to work needs.
  • Learning -Masters new technical and business knowledge; constantly seeks self-improvement by increasing skills and abilities.
  • Team Work -Gets along well with others; actively participates on the team by sharing responsibilities and ideas.
  • Competence -Has the skills and experience required to do the job; keeps up to date on knowledge, skills, and abilities.
  • Customer Experience -Delivers great customer experiences; listens well; provides friendly and helpful assistance.
  • Attendance -Reports to work on time as scheduled.
  • Professionalism -Dresses appropriately for work; conducts themselves in a courteous, professional manner.



Ideal candidates must be born-again Christians and must be dedicated to training young people for serving God; and must desire to educate students based on biblical values and be committed to excellence as a Christian educator who glorifies Christ as the source of all wisdom and knowledge. Applicants must agree with Pensacola Christian College's Mission, Purpose & Objectives, Doctrinal Position, Philosophy of Education, and Faculty & Staff Commitments. We reserve the right to fill this role at a higher/lower grade level based on ministry needs. An assessment may be required to be considered for this position.