ZipRecruiter

Log In

1

It Associate Jobs in Crofton, MD (NOW HIRING)

Saronic Technologies

IT Technician

Washington, DC · On-site

Required : • Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). • 3+ years of experience in a technical support or similar ...

Saronic Technologies

IT Technician

Washington, DC · On-site

Required : • Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). • 3+ years of experience in a technical support or similar ...

Saronic Technologies

IT Technician

Washington, DC · On-site

Required : • Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). • 3+ years of experience in a technical support or similar ...

BISM

IT Director

Baltimore, MD · On-site

Oversee all IT operations and service delivery, including Help Desk, ensuring high-quality, responsive, and accessible support for all associates. * Act as a strategic business partner to ...

The Consortium, Inc.

IT Technician

Washington, DC · On-site

... Associate or Bachelor's degree in IT or equivalent experience in the IT field preferred. • Experience working in an association/law firm, or in a similar professional services environment. • ...

Blind Industries and Services of Maryland

Be Seen First

IT Director

Baltimore, MD · On-site

$90K - $120K/yr

Position Summary: The Information Technology ("IT") Director serves as the senior leader ... all associates. 8. Act as a strategic business partner to departmental leaders, proactively ...

next page

Showing results 1-20

All JobsIt Associate JobsIt Associate Jobs in Crofton, MD

It Associate information

See Crofton, MD salary details

$13

$29

$56

How much do it associate jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for it associate in Crofton, MD is $29.84, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $35.48 per hour, depending on experience, location, and employer.

What are some common challenges IT Associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What are IT Associates?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT Associate, and why are they important?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Crofton, MD? The most popular types of It jobs in Crofton, MD are:
What job categories do people searching It Associate jobs in Crofton, MD look for? The top searched job categories for It Associate jobs in Crofton, MD are:
What cities near Crofton, MD are hiring for It Associate jobs? Cities near Crofton, MD with the most It Associate job openings:
It Associate jobs near you
Infographic showing various It Associate job openings in Crofton, MD as of June 2026, with employment types broken down into 77% Full Time, 18% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $62,064 per year, or $29.8 per hour.

Information Technology Associate (Junior) - US Navy

TLN Worldwide Enterprises Inc

Washington, DC

$90K - $95K/yr

Other

Posted 4 days ago

Job description

Description

The Information Technology Associate (Junior) provides foundational technical support for Navy information systems, networks, and end-user environments. This role assists in maintaining system functionality, supporting users, and ensuring compliance with Department of Defense (DoD) cybersecurity standards. The position operates within a structured team environment and contributes to daily IT operations supporting mission-critical Navy systems.


Key Responsibilities


System Support & Maintenance
  • Assist in the installation, configuration, and maintenance of computer hardware, software, and peripheral devices 
  • Support routine system updates, patches, and maintenance activities 
  • Monitor system performance and report irregularities or issues 
Technical Troubleshooting & User Support
  • Diagnose and resolve basic hardware, software, and connectivity issues 
  • Provide technical assistance to users, including account support and system access troubleshooting 
  • Support onboarding/offboarding activities, including account provisioning and device setup 
Network & Infrastructure Support
  • Assist with basic network configuration and connectivity support 
  • Support maintenance of network devices and assist in troubleshooting connectivity issues 
  • Monitor system and network health under guidance from senior staff 
Documentation & Compliance
  • Maintain accurate documentation of system configurations, issues, and resolutions 
  • Ensure all activities comply with DoD and Navy cybersecurity policies 
  • Assist with maintaining audit-ready documentation and records 
Security & Data Protection
  • Follow established procedures to ensure the security and integrity of IT systems and data 
  • Support implementation of security controls and best practices 
  • Participate in required cybersecurity awareness and compliance training 

Requirements

  • Bachelor's degree in IT or related field OR 3+ years of relevant experience 
  • Basic knowledge of: 
  • Computer systems and operating systems 
  • Networking fundamentals 
  • Troubleshooting techniques 
  • Ability to obtain and maintain DoD 8570 certification (e.g., Security+)

Apply