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It Associate Jobs (NOW HIRING)

Latitude Inc

IT Associate

Baltimore, MD · On-site

$20 - $21/hr

The IT Associate shall manage SharePoint for the Company as well as support the Help Desk. Information Technology Associates are responsible for the support and maintenance of all assigned assets and ...

Woodcraft Rangers

IT Associate

Empire, CA · On-site

$28 - $33.50/hr

IT Associate Reports to: Director of Systems and IT Direct Reports: None Status: Full-time; Hourly; Non-Exempt Hourly Range: $28.00 - $33.50 Schedule : 40 hours/week, Monday - Friday, 8:30 AM - 5:00 ...

Woodcraft Rangers

IT Associate

San Bernardino, CA · On-site

IT Associate Reports to: Director of Systems and IT Direct Reports: None Status: Full-time; Hourly; Non-Exempt Hourly Range: $28.00 - $33.50 Schedule : 40 hours/week, Monday - Friday, 8:30 AM - 5:00 ...

Braze

IT Associate

New York, NY

$75K - $80K/yr

WHAT YOU'LL DO Braze is seeking an Information Technology Associate to join our team to provide technical assistance to our employees. This role will involve fulfilling requests at our service desk.

V2X

The Level 3 IT Associate is a proficient professional who supports a wide range of IT functions, including IT Service Desk operations, Audio-Visual projects and events, Telecommunications ...

Touro University New York

IT Associate

Hawthorne, NY

$65K/yr

Overview The IT Associate will be a member of the Academic Affairs and Clinical Affairs team at the Touro College of Dental Medicine (TCDM), a newly developing, exciting and modern Dental institution ...

Touro University New York

IT Associate

Hawthorne, NY · On-site

$65K/yr

Overview The IT Associate will be a member of the Academic Affairs and Clinical Affairs team at the Touro College of Dental Medicine (TCDM), a newly developing, exciting and modern Dental institution ...

Touro University

IT Associate

Hawthorne, NY · On-site

$52K - $65K/yr

The IT Associate will be a member of the Academic Affairs and Clinical Affairs team at the Touro College of Dental Medicine (TCDM), a newly developing, exciting and modern Dental institution with ...

Braze

IT Associate

New York, NY · On-site

$75K - $80K/yr

WHAT YOU'LL DO Braze is seeking an Information Technology Associate to join our team to provide technical assistance to our employees. This role will involve fulfilling requests at our service desk.

First Logistics Management Services

Be Seen First

I.T (Information Techology) Associate

Alsip, IL · On-site

$65K - $75K/yr

The I.T (Information Technology) Associate provides essential technical support and system maintenance to ensure smooth operation of IT infrastructure. This role involves handling software ...

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It Associate information

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$13

$29

$55

How much do it associate jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for it associate in the United States is $29.50, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $35.10 per hour, depending on experience, location, and employer.

What are some common challenges IT Associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What are IT Associates?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT Associate, and why are they important?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

More about It Associate jobs
What cities are hiring for It Associate jobs? Cities with the most It Associate job openings:
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It Associate jobs near you
Infographic showing various It Associate job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $61,369 per year, or $29.5 per hour.
IT Associate

IT Associate

Latitude Inc

Baltimore, MD • On-site

$20 - $21/hr

Other

Posted 8 days ago

Job description

The IT Associate shall manage SharePoint for the Company as well as support the Help Desk. Information Technology Associates are responsible for the support and maintenance of all assigned assets and work tasks. The support and maintenance shall meet the requirements of the company's defined policies, processes, and SLA's. The support and maintenance shall be addressed in a timely manner to comply with internal requirements. 
Responsibilities
  •  Provides technology support remotely and in-person (when required), to include but not limited to: advanced problem diagnosis and error resolution, equipment setup/repair, assisting with network /server troubleshooting/patching, telecom support/troubleshooting.
  • Manages helpdesk support.
  • Assists with (or coordinates) the repair of end user hardware and the reinstallation of software as necessary to resolve end user incidents.
  • Resolves incidents associated with company-standard end user software and hardware, including mobile/hand-held technologies. Identifies sources and trends of technical problems to prevent future occurrences within the prescribed processes and SLAs.
  • Assists with off-site support for company sponsored functions/meetings.
  • Analyzes information, identifies key issues and relationships, and draws logical conclusions; identifies the root causes of problems and develops and suggests appropriate solutions.
Requirements
  • 1-2 years' work experience in technology services and/or consulting environment
  • Must be located within 30 miles of the Baltimore, MD area and able to travel for urgent IT issues if needed.
  • Highly proficient with SharePoint tool and management
  • Highly proficient with Microsoft office suite
  • Strong Networking capabilities
$20 - $21 an hour
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