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It Associate Jobs in Memphis, TN (NOW HIRING)

IT Support Associate

Memphis, TN ยท On-site

$16.50 - $21.25/hr

IT Support Associate Memphis, TN PRIMARY PURPOSE: To support basic IT systems to end users on a variety of computer system issues; to respond to telephone calls, email and technical support requests ...

IT Support Associate

Memphis, TN ยท On-site

$16.50 - $21.25/hr

Position: IT Support Associate (dedicated chat support) Requirement: Customer Service & entry level technical support. PRIMARY PURPOSE: To provide basic IT systems support to end users on a variety ...

IT Manager

Memphis, TN ยท On-site

$92K - $113K/yr

Information Technology throughout hotel. WORK ENVIRONMENT: Computer Room. Job involves working ... Anticipate associates' needs, respond promptly and acknowledge all associates, however busy and ...

IT Manager

Memphis, TN ยท On-site

$92K - $113K/yr

Information Technology throughout hotel. WORK ENVIRONMENT: Computer Room. Job involves working ... Anticipate associates' needs, respond promptly and acknowledge all associates, however busy and ...

IT Manager

Memphis, TN ยท On-site

$92K - $113K/yr

Information Technology throughout hotel. WORK ENVIRONMENT: Computer Room. Job involves working ... Anticipate associates' needs, respond promptly and acknowledge all associates, however busy and ...

As an Engineer in IT Security, you'll be at the forefront of securing the technology that powers ... At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver ...

IT Services Technician - Memphis

Memphis, TN ยท On-site

$61K - $91K/yr

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred; equivalent experience considered. * 2-4 years of experience in IT, helpdesk, or a related ...

IT Services Technician - Memphis

Memphis, TN ยท On-site

$61K - $91K/yr

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred; equivalent experience considered. * 2-4 years of experience in IT, helpdesk, or a related ...

IT Services Technician - Memphis

Memphis, TN ยท On-site

$61K - $91K/yr

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred; equivalent experience considered. * 2-4 years of experience in IT, helpdesk, or a related ...

Provide support for a number of sources to include co-workers, store associates, vendors and ... Must be able to work a flexible schedule including weekends, evenings, and holidays. * IT Support: ...

Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred. * Equivalent experience may be substituted for formal education. * 3-5 years of IT support or ...

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It Associate information

See Memphis, TN salary details

$15

$32

$61

How much do it associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for it associate in Memphis, TN is $32.47, according to ZipRecruiter salary data. Most workers in this role earn between $21.68 and $38.61 per hour, depending on experience, location, and employer.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Memphis, TN?

The most popular types of It jobs in Memphis, TN are:

What are popular job titles related to It Associate jobs in Memphis, TN?

For It Associate jobs in Memphis, TN, the most frequently searched job titles are:

What job categories do people searching It Associate jobs in Memphis, TN look for?

The top searched job categories for It Associate jobs in Memphis, TN are:

What cities near Memphis, TN are hiring for It Associate jobs?

Cities near Memphis, TN with the most It Associate job openings:

Infographic showing various It Associate job openings in Memphis, TN as of August 2026, with employment types broken down into 70% Full Time, 20% Contract, and 10% Nights. Highlights an 100% In-person job distribution, with an average salary of $67,532 per year, or $32.5 per hour.

Associate Vice Chancellor for Information Technology

ASU Mid-South

West Memphis, AR โ€ข On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 18 days ago


Job description

Associate Vice Chancellor for Information Technology
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Summary / Objective
Under the direction of the Chancellor, the Associate Vice Chancellor for Information Technology serves as the College's chief technology officer and provides visionary leadership for information technology strategy, enterprise systems, cybersecurity, infrastructure, instructional technology, and digital transformation initiatives. The Associate Vice Chancellor ensures that technology resources, services, and investments effectively support the College's mission, strategic priorities, academic excellence, operational effectiveness, and student success through secure, innovative, and reliable technology solutions.
DUTIES AND RESPONSIBILITIES
Technology
  • Provides leadership, planning, budgeting, supervision, and strategic direction for the College's Information Technology Department; develops and implements the College's long-range technology strategic plan; communicates current and projected technology needs, priorities, and resource requirements during the institutional budgeting process; and recommends technology-related acquisitions, replacements, and upgrades aligned with the College's mission, strategic priorities, academic programs, operational effectiveness, and student success initiatives.
  • Oversees the planning, implementation, maintenance, security, reliability, and continuous improvement of the College's technology infrastructure, enterprise applications, communications systems, instructional technologies, cloud-based services, systems integrations, and identity and access management.
  • Provides executive leadership for digital transformation initiatives that improve institutional effectiveness, operational efficiency, system reliability, and the user experience for students, faculty, and staff.
  • Provides strategic oversight of the College's enterprise print services, including multifunction devices, print-management systems, secure-printing solutions, technology standards, service agreements, and lifecycle replacement planning, to ensure reliable, secure, cost-effective, and customer-focused printing services across the institution.
  • Leads the College's cybersecurity, data governance, disaster recovery, business continuity, and incident response efforts to ensure the confidentiality, integrity, availability, security, and appropriate use of institutional information and technology resources.
  • Serves as the College's liaison with technology vendors, consultants, the Arkansas Department of Information Systems, the Arkansas State University System, and other technology partners; evaluates and recommends contracts for hardware, software, cloud services, communications systems, and other technology-related procurements; and monitors vendor performance and service agreements to protect the College's interests.
  • Establishes institutional standards for technology hardware, software, communications protocols, lifecycle management, accessibility, and information security; identifies staff training and professional development needs; and recommends and assists in developing and revising technology-related policies and procedures.
  • Evaluates emerging technologies, including artificial intelligence, automation, advanced analytics, and other innovative solutions, and provides leadership for their strategic, ethical, secure, and effective implementation across the institution.
  • Develops, monitors, and reports technology performance metrics, service levels, project priorities, and operational outcomes to executive leadership; recommends improvements that strengthen customer service, institutional resilience, accountability, and organizational effectiveness.
  • Collaborates with academic and administrative departments, faculty, staff, ASU System colleagues, and external partners to identify technology needs, coordinate enterprise initiatives, minimize service interruptions, and successfully implement technology projects that support institutional goals.
  • Ensures compliance with ASU Board of Trustees policies, Arkansas Division of Higher Education requirements, state technology standards, and applicable federal, state, and local laws and regulations related to information technology, cybersecurity, privacy, accessibility, records management, and data security.
  • Promotes a culture of innovation, collaboration, exceptional customer service, accountability, and continuous improvement within the Information Technology Department and across the institution.

General
  • Supervise assigned personnel and manage departmental budgets in accordance with College and Arkansas State University System policies and sound management practices.
  • Recruit, develop, mentor, and evaluate Information Technology personnel while fostering a collaborative, service-oriented, and high-performing work environment.
  • Maintain current knowledge of developments in higher education technology, cybersecurity, artificial intelligence, enterprise systems, instructional technology, cloud computing, and digital transformation through ongoing professional development and participation in appropriate professional organizations.
  • Serve on College committees, represent the College on systemwide and statewide technology committees as assigned, serve as a member of the Chancellor's Senior Leadership Team, and perform other duties as assigned by the Chancellor.

MINIMUM QUALIFICATIONS
  • Master's degree from a regionally accredited institution in Information Technology, Computer Science, Information Systems, Cybersecurity, Business Information Systems, or a closely related field; or an equivalent combination of education and progressively responsible professional experience.
  • Demonstrated experience administering and supporting enterprise technology environments, including Microsoft technologies (Windows Server, PowerShell, SQL Server, Microsoft 365), enterprise resource planning (ERP), learning management systems (LMS), and student information systems (SIS). Experience with Ellucian Banner and Canvas is strongly preferred.
  • Demonstrated knowledge of enterprise networking, virtualization, cloud computing, cybersecurity, storage systems, disaster recovery, backup technologies, identity and access management, and relational database management systems.
  • Demonstrated experience leading technology initiatives, including strategic planning, technology budgeting, capital technology projects, vendor management, technology governance, cybersecurity, policy development, and digital transformation initiatives.
  • Demonstrated ability to evaluate and implement emerging technologies, including artificial intelligence, automation, and cloud-based solutions, in ways that advance institutional goals while ensuring appropriate governance, security, and regulatory compliance.
  • Excellent leadership, organizational, project management, interpersonal, written, and verbal communication skills, with the ability and willingness to work a flexible schedule, including occasional evenings and weekends, to meet institutional needs.

SALARY AND BENEFITS
This position provides a competitive salary commensurate with experience and a benefits package that includes paid vacation and sick leave; health, life, dental & disability insurance; a flex benefit plan; a retirement plan; and educational discounts for employees and family.
REQUIRED APPLICATION MATERIALS:
Interested applicants should submit (1) a non-AI generated letter of application, detailing interest and fit for the position; (2) a current curriculum vitae or resume; (3) a college transcript showing highest degree earned; (4) three professional references with full contact information, including email (references will not be contacted without consent of the applicant); and (5) a completed ASU Mid-South Employment Application via job portal: https://asumidsouth.edu/about/careers/apply-online/ .
Review of applications will begin immediately and continue until position is filled. Please note: per ASU Board Policy, all employees are required to submit to a pre-employment background check and submit a valid driver's license for verification.
ASU Mid-South and the Arkansas State University System are Equal Opportunity Employers.