It Associate Jobs in California (NOW HIRING)

Are you interested in a meaningful and impactful career? Would you like to contribute to protecting people and the environment and accelerating a statewide transition to sustainable pest management? The Department of Pesticide Regulation (DPR) could be the place for you!
The Department of Pesticide Regulation is seeking an energetic and motivated Information Technology Associate for our Information Technology Branch team.
The Information Technology Associate (ITA) in the Information Technology Branch (ITB) in the Enterprise Support Unit (ESU) is responsible for various technical and analytical tasks related to desktop computer support. This includes promptly addressing client requests for hardware or software assistance, using ServiceNow ITSM ticketing software to document and track support activities. The IT Associate perform upgrades, repairs, and replacements of software and hardware, specifically dealing with more complex issues relates to in-depth troubleshooting of hardware, software, and networking problems. The role involves leadership on IT system studies and collaborating on complex technology projects. The ITA is adept at creating IT documentation, assisting other technicians in solving computer issues, and providing team support. The ITA collaborates with the ESU Lead and utilizes tools such as endpoint management solutions, hardware and software asset management systems, user access management, remote control applications, and enterprise and cloud-based licensing to manage desktop systems centrally. They assist the ESU Lead with procurement, hardware and software maintenance tracking, and communication with vendors. Additionally, they provide technical support for communication equipment and contribute to IT projects, including planning and reporting.
The ITA utilizes ServiceNow ITSM to manage and document customer support and systems administration requests, provides audio and video conferencing support related to hardware and software. and assists IT equipment survey.
You will find additional information about the job in the Duty Statement .
Working Conditions

• Performance of these duties requires the use of computers, infrastructure hardware, networks, databases, electronic mail (both internal and external), voicemail, and the Internet.
• May occasionally work evening or weekend hours in response to system outages/recovery, maintenance, or upgrade activities.
• Occasional statewide travel on short notice may be required to support regional office locations. Travel may require overnight stays, driving, and flying.
• Performance of the duties indicated for this position occasionally require the ability to lift and transport equipment up to 50lbs.

NOTE: This position may be eligible for hybrid telework under Government Code 14200 for eligible applicants residing in California, subject to the candidate meeting telework eligibility criteria set forth in the CalEPA telework policy and/or future program need. Employees not residing in California are not eligible for telework. Regardless of telework eligibility, all employees may be required to report to the position's designated headquarters location, as indicated on their duty statement, at their own expense.
Beginning July 1st, 2026, it is anticipated this position will be office-centered and employees will be expected to report to the office at least four days per week.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY ASSOCIATE

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-526360
Position #(s):
814-300-1401-215
Working Title:
Information Technology Associate
Classification:
INFORMATION TECHNOLOGY ASSOCIATE $4,935.00 - $6,614.00 A
$5,424.00 - $7,270.00 B
$5,930.00 - $7,947.00 C
$6,521.00 - $8,740.00 D
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
Appointment to this position is pending administrative approval.
DPR is part of the California Environmental Protection Agency (CalEPA), and our vision is for pest management that is safe, effective, and sustainable for all Californians and our environment. Our core values include accountability, collaboration, continuous improvement, and integrity. We are innovative and passionate about the work we do.
DPR values diversity, equity, and inclusion throughout the organization. We foster an environment where employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. We believe the diversity of our employees is essential to inspiring innovative solutions. Together we further our mission to protect human health and the environment by fostering sustainable pest management and regulating pesticides. Join DPR to improve the lives of all Californians.
In compliance with federal law, all hires will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. (Note: The Department of Pesticide Regulation does not sponsor visas.)
DPR Recruitment Survey - Please click here to complete the survey.
Department Website: https://www.cdpr.ca.gov
Special Requirements

• This position is designated Conflict of Interest and requires disclosure of economic interests.

• If education is required to meet the minimum qualifications, you must include a copy of your degree and/or unofficial transcripts in order to verify you meet the minimum qualifications. If you use unofficial transcripts to verify you meet the minimum qualifications, you must provide official transcripts prior to your start date, if selected for the position.

• Please do not include any confidential information on any documents you submit for this job vacancy. Confidential information includes, but is not limited to: basis of eligibility, examination results, LEAP status, Social Security Number (SSN), birthdate, marital status, age, national origin, medical conditions, and use of medical leave.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 8/22/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Pesticide Regulation
Human Resources Branch
Attn: J. Stoneson
1001 I Street, MS 4B
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Pesticide Regulation
Human Resources Branch
J. Stoneson
1001 I Street, MS 4B
Sacramento , CA 95814
08:00 AM - 04:30 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Supplemental Application - A response to the supplemental questions is required to be considered interested/eligible in the position. The supplemental questions and instructions are listed in the "Supplemental Questionnaire" section of this advertisement. You must answer each supplemental question in its entirety and follow all instructions for answering the questions in order to be considered interested/eligible in the position.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience supporting users remotely and in person at an enterprise level within a ServiceDesk environment
• Experience configuring, deploying, and maintaining laptops and other end-user computing devices and peripherals
• Experience with Microsoft Office365 configuration, imaging, support, and deployment
• Experience with administrating Microsoft unified endpoint management solutions such as Intune and SCCM
• Experience administrating Audio/Video hardware and software
• Experience using an ITSM ticketing system such as ServiceNow
• Knowledge of networking essentials and troubleshooting methods
• Experience with mobile device support
• Experience in writing and developing IT documentation for processes and procedures
• Knowledge of software licensing principles and practices
• Knowledge of Asset Management principles and practices
• Ability to communicate respectfully and with sensitivity

Critical Job Competencies :

• Communication: Facilitate open exchange of ideas and opinions; actively listen; effectively use email to communicate with customers and co-workers; make clear and convincing oral presentations to individuals or groups; inform, persuade, build consensus; select and use appropriate communication approach.
• Self-Motivation: Demonstrate a bias toward optimism and maintain sense of humor; view mistakes as opportunities for growth/positive learning experiences.
• Flexibility/Adaptability: Readily integrate changes midstream into work processes and outputs; demonstrate openness to new organizational structures, procedures, and technology; shift gears comfortably.
• Teamwork: Facilitate and maintain cooperative working relationships; work toward accomplishment of group goals; value and encourage the input and expertise of others; foster commitment, team spirit, pride, and trust.
• Technical Credibility: Understands and appropriately applies procedures, requirements, policies, and technology; possesses up-to-date knowledge in the profession; and accesses other expert resources when appropriate.
• Customer Service Orientation: Maintains cordial, effective professional working relationships with all those contacted during the course of work; readily adjusts priorities in response to changing client needs; balances the interests of a variety of clients; puts in place systems and processes to ensure clients receive high-quality information, that their feedback is acted upon, and that their complaints are handled effectively. Develops trust and credibility with the client.

Benefits Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: https://www.cdpr.ca.gov
Human Resources Contact:
Jaclyn Stoneson
(916) 445-5936
jaclyn.stoneson@cdpr.ca.gov
Hiring Unit Contact:
Sarah Kirschling
(916) 341-7312
sarah.kirschling@cdpr.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Office
(916) 445-3979
alexis.carriker@cdpr.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Supplemental Questionnaire
You must answer each supplemental question in its entirety and follow all instructions for answering the questions in order to be considered interested/eligible in the position.
Instruct ions :
Each response should be on its own page, no more than one page in length, in 12 pt. Ar