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It Associate Jobs in Baltimore, MD (NOW HIRING)

IT Support Technician - Helpdesk

Annapolis, MD · On-site

$21.25 - $29.25/hr

Associate's or bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field. * Experience supporting technology within a civil engineering, architecture ...

IT Support Technician - Helpdesk

Annapolis, MD

$21.25 - $29.25/hr

Associate's or bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field. * Experience supporting technology within a civil engineering, architecture ...

IT Support Technician - Helpdesk

Annapolis, MD · On-site

$21.25 - $29.25/hr

Associate's or bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field. * Experience supporting technology within a civil engineering, architecture ...

Associate's or Bachelor's degree in a related field preferred; equivalent combination of education and progressively responsible experience considered. * 5+ years of IT support experience, including ...

Bachelor's or Associate's degree in a related technical field and/or a minimum of one (1) year of IT Support work experience. * Demonstrate strong operational and analytical abilities, with superior ...

Bachelor's or Associate's degree in a related technical field and/or a minimum of one (1) year of IT Support work experience. * Demonstrate strong operational and analytical abilities, with superior ...

Bachelor's or Associate's degree in a related technical field and/or a minimum of one (1) year of IT Support work experience. * Demonstrate strong operational and analytical abilities, with superior ...

Bachelor's or Associate's degree in a related technical field and/or a minimum of one (1) year of IT Support work experience. * Demonstrate strong operational and analytical abilities, with superior ...

Showing results 21-40

It Associate information

See Baltimore, MD salary details

$13

$29

$55

How much do it associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for it associate in Baltimore, MD is $29.32, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $34.86 per hour, depending on experience, location, and employer.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Baltimore, MD? The most popular types of It jobs in Baltimore, MD are:
What are popular job titles related to It Associate jobs in Baltimore, MD? For It Associate jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching It Associate jobs in Baltimore, MD look for? The top searched job categories for It Associate jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for It Associate jobs? Cities near Baltimore, MD with the most It Associate job openings:
Infographic showing various It Associate job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $60,979 per year, or $29.3 per hour.

CPE SETA_Information Technology (IT) Engineer I with Security Clearance

People, Technology and Processes LLC

Aberdeen Proving Ground, MD • On-site

Other

Re-posted 19 days ago


Job description

Title: Information Technology (IT) Engineer I Clearance Type: TS/SCI Scope: Provide records management and information assurance support for operations. Responsibilities (including but not limited to) : * Maintain coordination on all actions of the Records Management Program including developing, analyzing, evaluating, advising and overseeing the operation for the information mission area of records management program. * Maintain the list of office symbols and office records list and create and present records management training for the command. * Provide guidance on disposition of files, documents, both electronic and hard copy, to include email communications and video, as retention disposition is mandated due to regulation or program requirements. * Assure conformance to the rules, regulations, and policies of the National Archives and Records Administration, Department of Defense and Department of the Army for all records maintained by the Command. Ensure files are properly labeled, arranged, and packed prior to movement to records holding area. * Conduct periodic Records Management survey or inspection for the purpose of gathering and analyzing data to evaluate the effectiveness of all aspects of the Records Management Program. * Develop and deploy records management training for the organization. * Ensure all audit reediness items are addressed and provide oral/written support when defending the CPE's records management posture during the annual RMIC/MICP testing cycle. Qualifications Required Qualifications : * Bachelor's Degree and a minimum of two (2) years of related work experience. * Can be substituted with an Associate's Degree and minimum three (3) years of experience; OR four (4) years of experience. * Specialized experience with government and industry records management governance and execution can supplement education requirements.