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Entry Level It Jobs in Baltimore, MD (NOW HIRING)

Survice

IT Helpdesk Specialist

Belcamp, MD

$20 - $25/hr

CompTIA A+, Microsoft Certified Professional, or other entry-level IT certifications are a plus. * Ability to work in a fast-paced environment, managing competing priorities and handling high call ...

MLM HOME IMPROVEMENT LLC

Entry Level Sales

Towson, MD · On-site

$35K - $75K/yr

Start Your Career in Sales with MLM Home Improvement Entry-Level Sales Representative | $34,000 ... Don't just take our word for it-check out what employees are saying on Glassdoor. Who We're Looking ...

MLM Home Improvement

Entry Level Sales

Towson, MD · On-site

$35K - $75K/yr

Start Your Career in Sales with MLM Home Improvement Entry-Level Sales Representative | $34,000 ... Don't just take our word for it--check out what employees are saying on Glassdoor. Who We're ...

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All JobsIt JobsEntry Level It JobsEntry Level It Jobs in Baltimore, MD

Entry Level It information

See Baltimore, MD salary details

$11

$18

$24

How much do entry level it jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for entry level it in Baltimore, MD is $18.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.74 and $20.30 per hour, depending on experience, location, and employer.

What is an entry level IT?

An Entry Level IT job is a starting position in the information technology field, typically requiring basic technical skills and knowledge. These roles may include IT support, help desk technician, junior developer, or network administrator. Responsibilities often involve troubleshooting technical issues, setting up hardware and software, and assisting with system maintenance. Employers may require a degree in IT or related fields, certifications, or relevant experience. Entry-level IT roles provide foundational experience and career growth opportunities in the tech industry.

What are the typical daily responsibilities of an entry level IT?

As an Entry Level IT professional, your daily responsibilities often include troubleshooting user issues, performing routine system maintenance, setting up hardware or software, and responding to help desk tickets. You may assist with onboarding new employees by preparing workstations, handle password resets, and follow up on common technical problems under the supervision of more experienced staff. Collaboration with other IT team members and clear communication with non-technical users are important parts of the job. These tasks help keep technology running smoothly and allow you to build your technical skills early in your IT career.

What are the key skills and qualifications needed to thrive in the entry level IT position, and why are they important?

To thrive as an Entry Level IT professional, you need a solid understanding of computer hardware, software troubleshooting, basic networking, and often a degree in information technology or a related field. Familiarity with operating systems (Windows, MacOS, Linux), ticketing systems, and sometimes certifications like CompTIA A+ or Microsoft Certified Fundamentals are commonly expected. Attention to detail, effective communication, and a strong willingness to learn help you excel in this role. These skills are vital for resolving technical issues efficiently and supporting smooth day-to-day operations within organizations.

How to get an entry level IT job with no experience?

To secure an entry level IT job with no experience, focus on building foundational skills through online courses or certifications such as CompTIA A+ or Network+. Gaining practical experience via internships, volunteering, or personal projects can also improve your chances, along with developing basic knowledge of operating systems, hardware, and troubleshooting. Strong communication skills and a willingness to learn are essential in entry level IT roles.

What is the best entry level IT job?

An entry-level IT job typically includes roles such as help desk technician, IT support specialist, or network technician. These positions often require basic knowledge of computer systems, troubleshooting skills, and certifications like CompTIA A+; they provide foundational experience in IT environments.

What are the most commonly searched types of It jobs in Baltimore, MD?

The most popular types of It jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Entry Level It jobs?

Cities near Baltimore, MD with the most Entry Level It job openings:

Entry Level It jobs near you
Infographic showing various Entry Level It job openings in Baltimore, MD as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $37,518 per year, or $18 per hour.

IT Helpdesk Specialist

SURVICE Engineering Company

Belcamp, MD • On-site

$20 - $25/hr

Part-time

Retirement, PTO

Posted 19 days ago

Job description

Join Us in Making a Difference in the Lives of Those Defending Our Nation!
Why SURVICE?
Come join the SURVICE Engineering mission to protect, enhance, and enable those who defend the United States. Since 1981, we have supported the DoD community, as well as Homeland Security, advanced technologies, environmental, and commercial markets. Our employees have backgrounds in engineering, physics, mathematics, chemistry, computer science, acquisition, technical writing, training, and other technical and administrative fields. And many of our personnel have DoD and/or operational military experience. If you're looking for a challenging and rewarding career with a leading organization, come see what we can offer you!
Position
IT Helpdesk Specialist
*Please Note This is a Part-Time Position*
  • Location: Belcamp, MD
  • Security Clearance: No Clearance Required- U.S. citizenship required
  • Salary: $20/HR - $25/HR Depending on Experience and Education
  • Travel: 0%
  • Benefits: SURVICE Engineering offers a total rewards package to include competitive salaries, merit bonuses, comprehensive insurance options, paid time off, 401(k) with company match, flexible spending, tuition reimbursement.

Position Summary
SURVICE Engineering is currently seeking a IT Helpdesk Specialist to support our Corporate IT Department. You will accelerate your career and become an integral team member within the defense community.
Primary Duties and Responsibilities of IT Helpdesk Specialist
  • Work on our corporate internal help desk frontline to classify, troubleshoot, resolve, and/or escalate support issues to the appropriate teams/technicians.
  • Respond to IT support requests in-person and over the phone with troubleshooting steps, including tracing cables, rebooting hardware appliances, installing and configurating peripherals, and researching errors and problems.
  • Meet and exceed help desk service level agreements (SLAs) prioritizing employee productivity.
  • Provide thorough documentation of troubleshooting steps completed and results to ticket resolution or for escalation.
  • Configuration, shipping, receiving, organization, and inventory of IT equipment.
  • Provide guidance to employees to prevent future problems.
  • Assist with IT projects and initiatives as assigned.

Minimum Qualifications of IT Helpdesk Specialist
This is an Entry Level position - A Security + Certification and some technical education are preferred. Candidates are not required to possess all qualifications to apply.
Desired Experience
  • An inclination toward working with various technological equipment and software. Special consideration will be given to candidates who are able to demonstrate through work or personal experience their interest and ability in resolving computer problems, i.e., building your own computer, fixing computer problems for family members, holding other entry level IT jobs, etc. CompTIA A+, Microsoft Certified Professional, or other entry-level IT certifications are a plus.
  • Ability to work in a fast-paced environment, managing competing priorities and handling high call volumes.
  • Comfortable assisting users of all experience levels.
  • A team-focused mentality and attitude, able to work effectively with a diverse team with multiple skill sets on common goals.
  • Willingness to learn new skills, technologies, methodologies, procedures, and to assist the team and department adapt in an aggressive-growth, multi-project environment.
  • Strong written and verbal communication, service, and support skills.
  • Emotional intelligence, able to relate to difficult and frustrating situations with empathy and patience.
  • Experience with Microsoft Windows and Microsoft Office products.
  • Strong organizational, attention to detail, problem-solving, and troubleshooting skills.
  • Ability to work in-office five days a week.

About Us
SURVICE Engineering is a nationally recognized, single-source engineering service provider for Government and Industry organizations involved in all phases of the systems engineering process. Our employees are our most valuable asset, and they are proud to have supported the development, testing, analysis, and modeling and simulation (M&S) of many of the major U.S. air, land, and sea combat systems in the field today. They have also contributed their expertise to other vital national defense programs and technologies that involve survivability, cybersecurity, information technology/management, software engineering, unmanned aerial systems (UASs), and metrology/reverse engineering.
SURVICE Engineering is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. VEVRAA Federal Contractor.

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