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How much do insurance receptionist jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for insurance receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Insurance Receptionist position, and why are they important?

To thrive as an Insurance Receptionist, you need excellent organizational skills, attention to detail, basic computer proficiency, and a high school diploma or equivalent. Familiarity with office systems, insurance management software, multi-line phone systems, and sometimes basic knowledge of insurance terminology is beneficial. Strong interpersonal skills, reliability, and a friendly demeanor are especially valuable for building rapport with clients and supporting the office team. These skills help ensure smooth day-to-day operations, accurate data entry, and positive client experiences in a busy insurance office.

What is an Insurance Receptionist job?

An Insurance Receptionist is responsible for managing front-desk operations at an insurance office. They greet clients, answer phone calls, schedule appointments, and handle basic administrative tasks. They may also assist with filing documents, processing payments, and directing inquiries to the appropriate department. Strong communication and organizational skills are essential for this role.

Is insurance a high stress job?

An insurance receptionist role can be moderately stressful due to handling customer inquiries, managing appointments, and maintaining accurate records. The job requires strong organizational skills and the ability to handle multiple tasks in a fast-paced environment, but overall stress levels vary based on workload and workplace culture.

What does a typical day look like for an Insurance Receptionist?

A typical day as an Insurance Receptionist involves greeting clients, answering phones, scheduling appointments, and managing incoming mail or emails. You’ll often handle data entry tasks, assist agents with paperwork, and update client records in the agency’s systems. Collaboration with insurance agents and other office staff is common, as you’ll be the first point of contact for visitors and clients. The role can be fast-paced at times, especially during peak business hours, and requires juggling multiple tasks while maintaining a welcoming atmosphere.

More about Insurance Receptionist jobs
What cities are hiring for Insurance Receptionist jobs? Cities with the most Insurance Receptionist job openings:
What states have the most Insurance Receptionist jobs? States with the most job openings for Insurance Receptionist jobs include:
What job categories do people searching Insurance Receptionist jobs look for? The top searched job categories for Insurance Receptionist jobs are:
Insurance Receptionist jobs near you
Infographic showing various Insurance Receptionist job openings in the United States as of May 2026, with employment types broken down into 7% As Needed, 10% Full Time, 3% Part Time, 3% Temporary, 74% Contract, and 3% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

Insurance Receptionist

Mark P. Miller Insurance Agency Inc.

Peachtree Corners, GA • On-site

$40K - $48K/yr

Full-time

Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Welcome to Mark P. Miller Insurance Agency Inc., where we believe exceptional service starts the moment someone connects with us. Located in the vibrant community of Peachtree Corners, Georgia, our agency is dedicated to providing our clients with peace of mind through outstanding insurance solutions and a truly personal touch. We're not just an insurance agency; we're a team that genuinely cares about our clients and each other. We're looking for a bright and friendly Insurance Receptionist to be the first point of contact for our valued clients. You'll be the welcoming voice and face of our agency, ensuring everyone feels heard, understood, and well taken care of. Calls will be transferred to the proper team member so that every customers is helped in the most efficient way possible. If you have a knack for making people feel comfortable, a talent for organization, and a desire to be part of a supportive team, we'd love for you to consider joining us. This is a wonderful opportunity to contribute to a positive client experience and grow with a reputable local agency.


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Hands on Training

Evenings Off

Weekends Off

Licensing Assistance Provided

Vision Insurance

Paid Time Off (PTO)

Flexible Schedule

Dental Insurance

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan


Responsibilities

Answer and direct incoming phone calls with warmth and professionalism.

Greet clients and visitors in a welcoming and helpful manner.

Schedule appointments and manage calendars for the insurance agents.

Provide administrative support, including savings files, scanning, and uploading data to State Farm.

Assist clients with basic billing inquiries and direct them, if needed, to the appropriate agent or resource.

Maintain a tidy and organized reception area.


Requirements

High school diploma or equivalent.

Previous experience in an administrative or customer service role is preferred but not required.

Excellent phone etiquette and communication skills.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Ability to multitask and manage time effectively.

A friendly and welcoming demeanor.