Receptionist – Physical Therapy ClinicJoin our growing outpatient physical therapy team as a Receptionist! This role is responsible for supporting daily front-office operations, scheduling patient appointments, maintaining patient records, coordinating insurance and billing activities, and providing exceptional customer service to patients and referral sources.
Key Responsibilities:Greet and assist patients in a professional and friendly manner
Answer phones and direct calls appropriately
Schedule appointments and manage clinic calendars
Verify insurance benefits and assist with billing-related processes
Maintain accurate patient records and account information
Handle administrative correspondence and data entry
Support referral management and clinic communication efforts
Maintain an organized, clean, and welcoming office environment
Qualifications:Previous receptionist, administrative, or medical office experience preferred
Knowledge of healthcare scheduling, insurance verification, or billing is a plus
Strong organizational, communication, and customer service skills
Proficiency with computers and office software
Ability to multitask in a fast-paced healthcare environment