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Insurance Follow Up Jobs (NOW HIRING)

CommonSpirit Health

Insurance Follow Up Rep

Omaha, NE · On-site

$15.75 - $18.75/hr

Job Summary and Responsibilities As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers. Every day you will review denials ...

Revco Solutions

Denial Insurance Follow Up Specialist

$19 - $21/hr

The Denial Follow Up Specialist handles inbound and outbound calls with insurances and follow up on accounts within a timely manner working towards a one touch resolution. Duties & Responsibilities:

Complete Billing Services

Insurance Follow-up

Greenwood, IN

$36K - $50K/yr

Description Position Summary The Insurance Follow-up Representative is responsible is to insure that all necessary processing has been completed for any and all involved insurance policies to resolve ...

J. Morrissey

Medical Insurance Follow up

Farmington, CT · On-site

$22 - $24/hr

Medical Insurance Follow Up Farmington, CT Employment Type: Temp to Hire Industry: Healthcare Job Number: 12575 Salary / Pay Rate: $22.00 to $24.00 Per Hour Medical Biller / Insurance Follow Up PAY ...

New

FMS

Insurance Follow-Up Agent

Tulsa, OK · Remote

Medical Insurance Follow-Up Agent FMS, Inc. is seeking a proactive and detail-oriented Medical Insurance Follow-Up Agent to join our Revenue Cycle team. In this role, you will be responsible for ...

UHS

Insurance Follow Up Specialist

Richmond, VA · On-site

... insurance offering, a physician network and various related services located all over the U.S ... The Collection Specialist is responsible for the follow up and resolution of patient and third ...

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$13

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How much do insurance follow up jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for insurance follow up in the United States is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Follow Up Specialist, and why are they important?

To thrive as an Insurance Follow Up Specialist, you need a solid understanding of medical billing, insurance processes, and account reconciliation, typically supported by experience in healthcare administration. Familiarity with claims management software, electronic health records (EHRs), and payer portals is essential for efficient workflow. Attention to detail, persistence, and strong communication skills help resolve claim denials and negotiate with insurance representatives. These skills are crucial for maximizing reimbursements, reducing claim backlogs, and ensuring financial health for healthcare providers.

What are some common challenges faced in an Insurance Follow Up role, and how can they be managed effectively?

One of the main challenges in an Insurance Follow Up role is dealing with delayed or denied claims, which often requires persistent communication with insurance companies and careful attention to detail. Additionally, navigating complex billing systems and staying updated on changing insurance policies can be demanding. Effective time management, strong organizational skills, and a proactive approach to problem-solving help professionals stay on top of their tasks and ensure timely reimbursement. Regular collaboration with billing teams and healthcare providers also supports accurate claim resolution and improves overall workflow.

What is insurance follow up in healthcare?

Insurance follow up refers to the process of contacting insurance companies to check the status of submitted claims, resolve denials, and ensure timely payment for healthcare services. Professionals in this role review accounts, identify unpaid or underpaid claims, and communicate with insurers to address issues or provide additional documentation. Their work helps healthcare providers maintain steady cash flow and reduces claim rejections or delays. Effective insurance follow up is crucial for the financial health of medical practices and hospitals.

What is the difference between Insurance Follow Up vs Insurance Claims Processor?

AspectInsurance Follow UpInsurance Claims Processor
CredentialsTypically requires knowledge of insurance policies and customer service skillsRequires understanding of claims procedures and insurance policies
Work EnvironmentOffice setting, often customer-facing or via phone/emailOffice-based, handling claim documentation and processing
Employer & IndustryInsurance companies, healthcare providers, or third-party administratorsInsurance companies, healthcare providers, or claims processing centers
Primary FocusFollowing up on unpaid or pending claims, customer communicationReviewing, processing, and adjudicating insurance claims

Insurance Follow Up and Insurance Claims Processor roles both operate within the insurance industry but focus on different stages of the claims process. Insurance Follow Up emphasizes communication and collection of pending claims, while Insurance Claims Processors handle the detailed review and processing of claims. Understanding these distinctions helps job seekers and employers target the right skills and responsibilities for each position.

More about Insurance Follow Up jobs
What cities are hiring for Insurance Follow Up jobs? Cities with the most Insurance Follow Up job openings:
What are the most commonly searched types of Insurance Follow Up jobs? The most popular types of Insurance Follow Up jobs are:
What states have the most Insurance Follow Up jobs? States with the most job openings for Insurance Follow Up jobs include:
What job categories do people searching Insurance Follow Up jobs look for? The top searched job categories for Insurance Follow Up jobs are:
Insurance Follow Up jobs near you
Infographic showing various Insurance Follow Up job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,222 per year, or $18.9 per hour.
Insurance Follow Up Rep

Insurance Follow Up Rep

CommonSpirit Health

Omaha, NE • On-site

$15.75 - $18.75/hr

Full-time

Posted 24 days ago

CommonSpirit Health rating

7.0

Company rating: 7.0 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

402nd of 865 rated healthcare providers

Job description


Job Summary and Responsibilities
As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers.
Every day you will review denials, initiate follow-up with insurers, rectify billing errors, submit appeals, and negotiate for maximum reimbursement.
To be successful, you will understand billing regulations, possess strong problem-solving skills, and communicate effectively to optimize revenue recovery.
  • Follows-up with insurance payers to research and resolve unpaid insurance accounts receivable; makes necessary corrections in the practice management system to ensure appropriate reimbursement is receive.
  • Applies a thorough understanding/interpretation of Explanation of Benefits (EOBs) and remittance advices, including when and how to ensure that correct and appropriate payment has been received.
  • Communicates effectively over the phone and through written correspondence to explain why a balance is outstanding, denied and/or underpaid using accurate and supported reasoning based on EOBs, reimbursement, and payer specific requirements.
  • Resubmits claims with necessary information when requested through paper or electronic methods.
  • Anticipates potential areas of concern within the follow-up function; identify issues/trends and conducts staff training to address and rectify.
  • Recognizes when additional assistance is needed to resolve insurance balances and escalates appropriately and timely through defined communication and escalation channels.
Job RequirementsRequired
  • None, upon hire

Preferred
  • High School GED General Studies and Two years of revenue cycle or related work experience , upon hire or
  • High School Graduate General Studies and Two years of revenue cycle or related work experience , upon hire and
  • Graduation from a post-high school program in medical billing or other business related field is , upon hire
Where You'll Work
From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.Qualifications:Required
  • None, upon hire

Preferred
  • High School GED General Studies and Two years of revenue cycle or related work experience , upon hire or
  • High School Graduate General Studies and Two years of revenue cycle or related work experience , upon hire and
  • Graduation from a post-high school program in medical billing or other business related field is , upon hire
Employment Type: Full Time

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