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Insurance Follow Up Jobs in Dallas, TX (NOW HIRING)

Medix

Insurance Collection Specialist

Plano, TX · On-site

$24 - $29/hr

The role involves communication with insurance companies, analyzing claims and payments, and effectively ensuring timely collections. Key Responsibilities Collections & Accounts Receivable

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Addison Group

Patient Account Representative

Frisco, TX · Remote

$18 - $20/hr

Manage insurance follow-up for commercial and government payer claims. * Research and resolve denied, delayed, and underpaid claims. * Work appeals and identify resolution opportunities for ...

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All JobsInsurance Follow Up JobsInsurance Follow Up Jobs in Dallas, TX

Insurance Follow Up information

See Dallas, TX salary details

$13

$18

$23

How much do insurance follow up jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for insurance follow up in Dallas, TX is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $20.05 per hour, depending on experience, location, and employer.

What is insurance follow up?

Insurance follow up refers to the process of contacting insurance companies to check the status of submitted claims, resolve denials, and ensure timely payment for healthcare services. Professionals in this role review accounts, identify unpaid or underpaid claims, and communicate with insurers to address issues or provide additional documentation. Their work helps healthcare providers maintain steady cash flow and reduces claim rejections or delays. Effective insurance follow up is crucial for the financial health of medical practices and hospitals.

What are the key skills and qualifications needed to thrive as an insurance follow up specialist?

To thrive as an Insurance Follow Up Specialist, you need a solid understanding of medical billing, insurance processes, and account reconciliation, typically supported by experience in healthcare administration. Familiarity with claims management software, electronic health records (EHRs), and payer portals is essential for efficient workflow. Attention to detail, persistence, and strong communication skills help resolve claim denials and negotiate with insurance representatives. These skills are crucial for maximizing reimbursements, reducing claim backlogs, and ensuring financial health for healthcare providers.

What are some common challenges faced in an insurance follow up role, and how can they be managed effectively?

One of the main challenges in an Insurance Follow Up role is dealing with delayed or denied claims, which often requires persistent communication with insurance companies and careful attention to detail. Additionally, navigating complex billing systems and staying updated on changing insurance policies can be demanding. Effective time management, strong organizational skills, and a proactive approach to problem-solving help professionals stay on top of their tasks and ensure timely reimbursement. Regular collaboration with billing teams and healthcare providers also supports accurate claim resolution and improves overall workflow.

What is the difference between Insurance Follow Up vs Insurance Claims Processor?

AspectInsurance Follow UpInsurance Claims Processor
CredentialsTypically requires knowledge of insurance policies and customer service skillsRequires understanding of claims procedures and insurance policies
Work EnvironmentOffice setting, often customer-facing or via phone/emailOffice-based, handling claim documentation and processing
Employer & IndustryInsurance companies, healthcare providers, or third-party administratorsInsurance companies, healthcare providers, or claims processing centers
Primary FocusFollowing up on unpaid or pending claims, customer communicationReviewing, processing, and adjudicating insurance claims

Insurance Follow Up and Insurance Claims Processor roles both operate within the insurance industry but focus on different stages of the claims process. Insurance Follow Up emphasizes communication and collection of pending claims, while Insurance Claims Processors handle the detailed review and processing of claims. Understanding these distinctions helps job seekers and employers target the right skills and responsibilities for each position.

What does an insurance follow-up specialist do?

An insurance follow-up specialist manages communication with clients, insurance companies, and healthcare providers to ensure claims are processed accurately and promptly. They review claim statuses, resolve discrepancies, and may use claims management software to track progress and improve claim outcomes.

What are the most commonly searched types of Insurance Follow Up jobs in Dallas, TX?

The most popular types of Insurance Follow Up jobs in Dallas, TX are:

What are popular job titles related to Insurance Follow Up jobs in Dallas, TX?

For Insurance Follow Up jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Insurance Follow Up jobs in Dallas, TX look for?

The top searched job categories for Insurance Follow Up jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Insurance Follow Up jobs?

Cities near Dallas, TX with the most Insurance Follow Up job openings:

Insurance Follow Up jobs near you
Infographic showing various Insurance Follow Up job openings in Dallas, TX as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $38,965 per year, or $18.7 per hour.

Remote Medical Insurance Follow Up Rep

TRC Talent Solutions

Dallas, TX • Remote

$18 - $22/hr

Temporary

Medical, Dental, Vision, Life, PTO

Posted 21 hours ago

Posted today

Job description

Medical Insurance Follow-Up Representative – 100% Remote

$18–22/hour | Full-Time | Permanent Opportunity

We're growing and looking for experienced Medical Insurance Follow-Up Representatives to join our fully remote team! In this role, you will focus on back-end A/R follow-up, denial resolution, and aged account remediation for Hospital and/or Physician Billing accounts. 

Our team partners with healthcare providers and hospital organizations to deliver revenue cycle and accounts receivable support services. If you thrive in a fast-paced environment, enjoy problem solving, and have experience working insurance denials and unpaid claims, we'd love to hear from you. 

Why Join Us? 

  • 100% Remote 

  • Flexible Schedule 

  • Health, Dental, Vision, and Life Insurance 

  • PTO, Paid Sick Leave, and Paid Holidays 

  • Career Growth Opportunities 

What You’ll Do:

  • Perform second-tier insurance account follow-up on outstanding A/R balances 

  • Resolve denied, underpaid, and unresolved insurance claims

  • Resolve aged accounts and payer issues  

  • Work high-dollar accounts and conduct detailed account research 

  • Review UB-04 and/or HCFA 1500 claims for billing accuracy 

  • Investigate eligibility discrepancies, coding issues, payer denials, and reimbursement variances 

  • Communicate professionally with insurance payers, clients, and internal teams

  • Identify payer trends, workflow issues, and barriers to resolution 

  • Submit corrected claims, rebills, secondary billing, and appeals as needed

  • Document account activity and correspondence thoroughly and accurately 

  • Escalate payer errors appropriately for reprocessing 

  • Work with commercial and government payers 

  • Maintain productivity and quality standards

Experience & Education: 
 

  • 1-2 years of Healthcare Revenue Cycle experience required 

  • Experience with Hospital Billing and/or Physician Billing required 

  • Strong knowledge of denials, insurance follow-up, UB-04 and/or HCFA 1500 claims 

  • Experience using systems like Epic, Cerner, Meditech, McKesson, Allscripts, Soarian, etc. 

  • Proficiency in Microsoft Office and other internet-based systems

  • Strong ability to multitask across multiple applications and systems 

  • High School Diploma or equivalent required; Associate's or Bachelor's Degree preferred 

Physical Requirements:

  • Ability to sit for extended periods of time 

  • Frequent use of hands and fingers for typing and computer work

  • Ability to communicate via phone and computer

  • Occasionally lift up to 15 pounds