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Insurance Follow Up Jobs in Houston, TX (NOW HIRING)

PFS Group

Insurance Appeals Rep

Houston, TX · On-site

Demonstrate extensive knowledge of insurance follow-up and denials. * Act as the subject matter expert for appeals on their team. * Triage and determine denial reasons from remittance advice ...

PFS Group

Insurance Appeals Rep

Houston, TX

Demonstrate extensive knowledge of insurance follow-up and denials. * Act as the subject matter expert for appeals on their team. * Triage and determine denial reasons from remittance advice ...

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All JobsInsurance Follow Up JobsInsurance Follow Up Jobs in Houston, TX

Insurance Follow Up information

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$13

$18

$22

How much do insurance follow up jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for insurance follow up in Houston, TX is $18.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $19.28 per hour, depending on experience, location, and employer.

What is insurance follow up?

Insurance follow up refers to the process of contacting insurance companies to check the status of submitted claims, resolve denials, and ensure timely payment for healthcare services. Professionals in this role review accounts, identify unpaid or underpaid claims, and communicate with insurers to address issues or provide additional documentation. Their work helps healthcare providers maintain steady cash flow and reduces claim rejections or delays. Effective insurance follow up is crucial for the financial health of medical practices and hospitals.

What are the key skills and qualifications needed to thrive as an insurance follow up specialist?

To thrive as an Insurance Follow Up Specialist, you need a solid understanding of medical billing, insurance processes, and account reconciliation, typically supported by experience in healthcare administration. Familiarity with claims management software, electronic health records (EHRs), and payer portals is essential for efficient workflow. Attention to detail, persistence, and strong communication skills help resolve claim denials and negotiate with insurance representatives. These skills are crucial for maximizing reimbursements, reducing claim backlogs, and ensuring financial health for healthcare providers.

What are some common challenges faced in an insurance follow up role, and how can they be managed effectively?

One of the main challenges in an Insurance Follow Up role is dealing with delayed or denied claims, which often requires persistent communication with insurance companies and careful attention to detail. Additionally, navigating complex billing systems and staying updated on changing insurance policies can be demanding. Effective time management, strong organizational skills, and a proactive approach to problem-solving help professionals stay on top of their tasks and ensure timely reimbursement. Regular collaboration with billing teams and healthcare providers also supports accurate claim resolution and improves overall workflow.

What is the difference between Insurance Follow Up vs Insurance Claims Processor?

AspectInsurance Follow UpInsurance Claims Processor
CredentialsTypically requires knowledge of insurance policies and customer service skillsRequires understanding of claims procedures and insurance policies
Work EnvironmentOffice setting, often customer-facing or via phone/emailOffice-based, handling claim documentation and processing
Employer & IndustryInsurance companies, healthcare providers, or third-party administratorsInsurance companies, healthcare providers, or claims processing centers
Primary FocusFollowing up on unpaid or pending claims, customer communicationReviewing, processing, and adjudicating insurance claims

Insurance Follow Up and Insurance Claims Processor roles both operate within the insurance industry but focus on different stages of the claims process. Insurance Follow Up emphasizes communication and collection of pending claims, while Insurance Claims Processors handle the detailed review and processing of claims. Understanding these distinctions helps job seekers and employers target the right skills and responsibilities for each position.

What does an insurance follow-up specialist do?

An insurance follow-up specialist manages communication with clients, insurance companies, and healthcare providers to ensure claims are processed accurately and promptly. They review claim statuses, resolve discrepancies, and may use claims management software to track progress and improve claim outcomes.

What are the most commonly searched types of Insurance Follow Up jobs in Houston, TX?

The most popular types of Insurance Follow Up jobs in Houston, TX are:

What are popular job titles related to Insurance Follow Up jobs in Houston, TX?

For Insurance Follow Up jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Insurance Follow Up jobs in Houston, TX look for?

The top searched job categories for Insurance Follow Up jobs in Houston, TX are:

What cities near Houston, TX are hiring for Insurance Follow Up jobs?

Cities near Houston, TX with the most Insurance Follow Up job openings:

Insurance Follow Up jobs near you
Infographic showing various Insurance Follow Up job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,456 per year, or $18 per hour.

Insurance Follow-Up & Medical Collections Specialist (Sugar Land, TX)

Sugar Land, TX • On-site

GetixHealth
Health Care and Social Assistance • 51 - 200 employees

6.2

Company rating: 6.2 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

369th of 499 rated business services

People enjoy working here

Paid breaks

Respectful managers

Learn more about GetixHealthexternal

$17 - $17.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Medical Collections & Insurance Follow-Up Specialist

Join Our Team as a Medical Collections & Insurance Follow-Up Specialist!

Are you experienced in working accounts on the backend and navigating insurance claims to drive payment? We're looking for someone who can manage both insurance follow-up and medical collections to help resolve accounts efficiently and accurately.

If you're detail-oriented, know how to work claims, and can identify what's holding up payment, this role is for you.

Potential Start Date: 7/20/2026

Location: Onsite- (Sugarland, Texas 77478)

Compensation: $17-$17.50 per hour (based on experience) + quarterly bonus eligibility

Shift: Monday – Friday, 9:00 AM – 6:00 PM

Position Requirements:

As a Medical Collections & Insurance Follow-Up Specialist, you'll be responsible for managing delinquent accounts and ensuring timely insurance claim resolution. This role is focused on backend revenue cycle work, combining insurance follow-up and collections activities to support overall account resolution.

You'll work directly with insurance carriers, review claims, and resolve billing issues to secure payment—while also working accounts to drive resolution and reduce outstanding balances.

Position Responsibilities:

  • Insurance Follow-Up & Claims Resolution:
    • Follow up with insurance carriers on claim status and payment resolution
    • Review accounts to identify claim issues, denials, or delays
    • Verify insurance eligibility, coverage, and claim filing status
    • Re-bill and submit corrected claims as needed
    • Request and review documentation to support claim processing
    • Identify root causes of claim issues and escalate when appropriate
  • Medical Collections (Backend):
    • Work assigned accounts to resolve outstanding balances
    • Analyze account history and determine appropriate next steps for resolution
    • Ensure timely follow-up and account progression through the revenue cycle
    • Maintain accuracy in account documentation and updates
  • General Responsibilities:
    • Document all account activity accurately in systems
    • Collaborate with internal billing and operations teams
    • Ensure compliance with all Federal, State, and company guidelines
    • Identify trends and recommend process improvements

Qualifications:

  • High School Diploma or GED required
  • 1–2+ years of experience in insurance follow-up, AR, or medical billing REQUIRED
  • Strong understanding of: insurance claims and denials, EOBs and payment posting, revenue cycle processes
  • Healthcare call center or backend AR experience preferred

Requirements:

  • Strong analytical and problem-solving skills
  • Ability to manage workload and meet productivity goals
  • Experience with billing systems (EPIC a plus)
  • Proficient in Microsoft Office
  • Typing speed: 35 WPM with no more than 3 errors
  • Bilingual (Spanish) a plus

Benefits:

  • Comprehensive Health Benefits: Choose from a variety of medical, dental, and vision plans designed to support your overall well-being.
  • Life & Disability Coverage: Receive company-paid Basic Life and AD&D insurance, short-term and long-term disability coverage, with the option to purchase additional voluntary Life and AD&D benefits.
  • 401(k) Retirement Plan: Become eligible to participate in the company's 401(k) plan on the first day of the quarter following three months of continuous employment, with a company match to help you invest in your future.
  • Paid Time Off: Begin accruing PTO on your first day of employment, promoting a healthy work-life balance from the start.
  • Flexible Benefit Options: Tailor your benefits package with a variety of options to meet your individual and family needs.

Note: This job description outlines the primary duties and qualifications for the role. It is not intended to be an exhaustive list of responsibilities or working conditions.

ARStrat is an Equal Opportunity Employer and participates in E-Verify.

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