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Insurance Follow Up Jobs (NOW HIRING)

Insurance Follow Up Specialist

Brea, CA ยท On-site

$20 - $27.50/hr

The Health Insurance Follow-Up Specialist is responsible for ensuring timely and accurate reimbursement from insurance carriers. This role involves monitoring and following up on outstanding ...

Insurance Follow Up Rep

Tulsa, OK ยท On-site

$17 - $22/hr

Insurance Follow Up Rep Location: Tulsa, OK Type: Contract To Hire Compensation: $17-22/hr Work Model: Onsite - onsite Hours: 40.0 Responsibilities * Follow up on unpaid, denied, or underpaid ...

Insurance Follow Up Specialist

Brea, CA ยท On-site

$20 - $27.50/hr

The Health Insurance Follow-Up Specialist is responsible for ensuring timely and accurate reimbursement from insurance carriers. This role involves monitoring and following up on outstanding ...

Insurance Follow Up Rep

Tulsa, OK ยท On-site

$17 - $22/hr

Insurance Follow Up Rep Location: Tulsa, OK Type: Contract To Hire Compensation: $17-22/hr Work Model: Onsite - onsite Hours: 40.0 Responsibilities * Follow up on unpaid, denied, or underpaid ...

Insurance Follow Up Rep

Tulsa, OK ยท On-site

$17 - $22/hr

Insurance Follow Up Rep Location: Tulsa, OK Type: Contract To Hire Compensation: $17-22/hr Work Model: Onsite - onsite Hours: 40.0 Responsibilities * Follow up on unpaid, denied, or underpaid ...

Our Insurance Follow Up Specialists are a vital part of the patient care journey, ensuring that every claim is handled with precision, empathy, and a clear understanding of how billing impacts both ...

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Insurance Follow Up information

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$13

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How much do insurance follow up jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for insurance follow up in the United States is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.19 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Insurance Follow Up roles typically do not pay $4,000 per week without a degree, as they are often entry-level positions. High-paying jobs that can reach this level without a degree include sales roles such as real estate agents, certain skilled trades like commercial electricians, or entrepreneurial ventures like starting a business, which rely more on experience, skills, and performance than formal education.

What does an insurance follow-up do?

An insurance follow-up involves contacting clients or insurance companies to verify claim status, gather additional information, or ensure timely processing of insurance claims. This role requires strong communication skills and attention to detail to facilitate smooth claim resolution and improve customer service.

What is the difference between Insurance Follow Up vs Insurance Claims Processor?

AspectInsurance Follow UpInsurance Claims Processor
CredentialsTypically requires knowledge of insurance policies and customer service skillsRequires understanding of claims procedures and insurance policies
Work EnvironmentOffice setting, often customer-facing or via phone/emailOffice-based, handling claim documentation and processing
Employer & IndustryInsurance companies, healthcare providers, or third-party administratorsInsurance companies, healthcare providers, or claims processing centers
Primary FocusFollowing up on unpaid or pending claims, customer communicationReviewing, processing, and adjudicating insurance claims

Insurance Follow Up and Insurance Claims Processor roles both operate within the insurance industry but focus on different stages of the claims process. Insurance Follow Up emphasizes communication and collection of pending claims, while Insurance Claims Processors handle the detailed review and processing of claims. Understanding these distinctions helps job seekers and employers target the right skills and responsibilities for each position.

What is insurance follow up in healthcare?

Insurance follow up refers to the process of contacting insurance companies to check the status of submitted claims, resolve denials, and ensure timely payment for healthcare services. Professionals in this role review accounts, identify unpaid or underpaid claims, and communicate with insurers to address issues or provide additional documentation. Their work helps healthcare providers maintain steady cash flow and reduces claim rejections or delays. Effective insurance follow up is crucial for the financial health of medical practices and hospitals.

How much does an insurance follow-up specialist make?

Insurance follow-up specialists typically earn between $35,000 and $55,000 annually, depending on experience, location, and employer. Some roles may offer additional compensation through bonuses or commissions, especially in environments requiring strong communication and organizational skills.

What are the key skills and qualifications needed to thrive as an Insurance Follow Up Specialist, and why are they important?

To thrive as an Insurance Follow Up Specialist, you need a solid understanding of medical billing, insurance processes, and account reconciliation, typically supported by experience in healthcare administration. Familiarity with claims management software, electronic health records (EHRs), and payer portals is essential for efficient workflow. Attention to detail, persistence, and strong communication skills help resolve claim denials and negotiate with insurance representatives. These skills are crucial for maximizing reimbursements, reducing claim backlogs, and ensuring financial health for healthcare providers.

What are some common challenges faced in an Insurance Follow Up role, and how can they be managed effectively?

One of the main challenges in an Insurance Follow Up role is dealing with delayed or denied claims, which often requires persistent communication with insurance companies and careful attention to detail. Additionally, navigating complex billing systems and staying updated on changing insurance policies can be demanding. Effective time management, strong organizational skills, and a proactive approach to problem-solving help professionals stay on top of their tasks and ensure timely reimbursement. Regular collaboration with billing teams and healthcare providers also supports accurate claim resolution and improves overall workflow.

What is the 3 month rule for jobs?

In insurance follow-up roles, the 3 month rule typically refers to the practice of reviewing or following up on claims, policies, or client interactions within three months to ensure timely resolution and maintain customer service standards. This period is often used to track progress, update records, or re-engage clients as part of ongoing account management.
More about Insurance Follow Up jobs
What cities are hiring for Insurance Follow Up jobs? Cities with the most Insurance Follow Up job openings:
What are the most commonly searched types of Insurance Follow Up jobs? The most popular types of Insurance Follow Up jobs are:
What states have the most Insurance Follow Up jobs? States with the most job openings for Insurance Follow Up jobs include:
Infographic showing various Insurance Follow Up job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,222 per year, or $18.9 per hour.
Insurance Follow-up Specialist

Insurance Follow-up Specialist

Bryan Health

Lincoln, NE โ€ข On-site

Full-time

Posted 22 days ago


Job description

GENERAL SUMMARY:

The Insurance Follow-up Specialist is responsible for timely, efficient and accurate follow-up on outstanding insurance and credit balances. In addition to insurance follow-up, this role is responsible for completing any reworks, re-submissions, reconsiderations, appeals or claim communications timely and according to the requirements of the payer. The Insurance Follow-up Specialist answers questions from payers, departmental staff, other outside agencies, patients or family verbally, through the mail or via phone as needed.

PRINCIPAL JOB FUNCTIONS:

1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values.

2. *Performs follow-up on all outstanding claims and takes the appropriate action to ensure timely and accurate reimbursement following the payers filing guidelines

3. Reviews and analyzes all claims for correct and complete patient and insurance information, service dates, and charges.

4. *Makes outbound calls to payers and accesses payer websites.

5. *Maintains knowledge of current billing guidelines and third party payer regulations.

6. *Investigates reason for errors by communicating with specified department personnel and makes the necessary corrections within system.

7. Actively researches State and Federal regulations and billing guidelines to stay current to ensure compliance.

8. *Contacts patients or employers as necessary for correct health plan information by calling or sending correspondence as needed.

9. *Responds to all inquiries, billing rejections, and other correspondence and phone requests in an efficient and effective manner.

10. *Completes reconsiderations and appeals as needed.

11. Works with the appropriated department concerning any coding issues or reviews.

12. Follows Medical Center protocols in communicating and releasing patient information.

13. Documents all activities on accounts in the hospital patient accounting system.

14. Identifies issues or trends with accounts and makes suggestions for possible resolutions.

15. Works closely with the Hospital Billing Specialists to resubmit claims and resolve errors as needed.

16. Performs other related projects and duties as assigned.

(Essential Job functions are marked with an asterisk โ€œ*โ€).

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

1. Knowledge of patient accounting operations and standard techniques.

2. Knowledge of credit and collection practices, third party payer regulations and Joint Commission regulations.

3. Knowledge of federal, state and facility regulations including COBRA, HIPPA, Medicare, Medicaid and Corporate Compliance Plan.

4. Knowledge of billing and third party reimbursement websites for resource support and claim status updates.

5. Knowledge of computer hardware equipment and software applications relevant to work functions.

6. Knowledge of CPT and ICD-10 codes.

7. Ability to minimum productivity standards set forth by the department.

8. Ability to communicate effectively both verbally and in writing.

9. Ability to prioritize work demands and work with minimal supervision.

10. Ability to establish and maintain effective working relationships with all levels of personnel, medical staff, volunteer and ancillary departments.

11. Ability to maintain confidentiality relevant to sensitive information.

12. Knowledge of the Centers for Medicare and Medicaid Services (CMS), to include CCI, MUE, and OCE editing practices as they relate to government claims.

13. Strong analytical, problem solving, and communication skills.

14. Advance work knowledge by participating in continuing education in-services, webinars, teleconferences, reading periodicals/literature and seeking ongoing development opportunities.

15. Ability to react and effectively perform work under stressful situations.

16. Ability to maintain regular and punctual attendance.

EDUCATION AND EXPERIENCE:

High school diploma or equivalency required. Associates degree in business or accounting related field preferred. One (1) year of experience in a healthcare setting, preferably working in billing, insurance follow-up or accounting required. Training or prior experience in CPT/ICD-10 coding desired. Must be at least 19 years of age to witness legal consents.

PHYSICAL REQUIREMENTS:

(Physical Requirements are based on federal criteria and assigned by Human Resources upon review of the Principal Job Functions.)

(DOT)-Characterized as sedentary work requiring exertion up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.