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Insurance Follow Up Jobs (NOW HIRING)

CFS

Insurance Follow Up

Greenwood, IN

Insurance Follow Up Specialist We are seeking an experienced Insurance Follow Up Specialist to join our healthcare revenue cycle team. The Insurance Follow Up Specialist will be responsible for ...

CFS

Insurance Follow Up

Greenwood, IN

Insurance Follow Up Specialist We are seeking an experienced Insurance Follow Up Specialist to join our healthcare revenue cycle team. The Insurance Follow Up Specialist will be responsible for ...

Premier Ambulance

Insurance Follow Up Specialist

Brea, CA · On-site

$20 - $27.50/hr

The Health Insurance Follow-Up Specialist is responsible for ensuring timely and accurate reimbursement from insurance carriers. This role involves monitoring and following up on outstanding ...

Altru Health

Insurance Follow up Specialist

Grand Forks, ND · On-site

$17.07 - $25.60/hr

Insurance Follow Up Specialist Everything we do is underscored by a why -- and that why is one another. Location: Altru Health System PO Box 6002 Grand Forks, ND 58201 Pay Range: $17.07 - $25.60 ...

FMS Inc.

Insurance Follow-Up Agent

Tulsa, OK · Remote

FMS, Inc. is seeking a proactive and detail-oriented Medical Insurance Follow-Up Agent to join our Revenue Cycle team. In this role, you will be responsible for ensuring timely and accurate follow-up ...

Medix

Insurance Follow Up Representative

San Antonio, TX · On-site

$18 - $23/hr

Insurance Follow Up Representative Pay Range: $18.00 - $23.00 per hour (Commensurate with experience) Schedule: Monday - Friday (Standard Business Hours) Location: Hybrid About the Role Are you ...

UHS

Insurance Follow Up Specialist

Richmond, VA

The Insurance Follow Up Specialist is responsible for the follow up and resolution of patient and third party accounts receivable balances. Knowledge of third party payer rules and regulations ...

CommonSpirit Health

Insurance Follow Up Rep

Omaha, NE · On-site

$17.24 - $24.35/hr

Insurance Follow Up Rep Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of ...

UHS

Insurance Follow Up Specialist

Richmond, VA · On-site

The Insurance Follow Up Specialist is responsible for the follow up and resolution of patient and third party accounts receivable balances. Knowledge of third party payer rules and regulations ...

UHS

Insurance Follow Up Specialist

Richmond, VA · On-site

The Insurance Follow Up Specialist is responsible for the follow up and resolution of patient and third party accounts receivable balances. Knowledge of third party payer rules and regulations ...

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Insurance Follow Up information

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How much do insurance follow up jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for insurance follow up in the United States is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Follow Up Specialist, and why are they important?

To thrive as an Insurance Follow Up Specialist, you need a solid understanding of medical billing, insurance processes, and account reconciliation, typically supported by experience in healthcare administration. Familiarity with claims management software, electronic health records (EHRs), and payer portals is essential for efficient workflow. Attention to detail, persistence, and strong communication skills help resolve claim denials and negotiate with insurance representatives. These skills are crucial for maximizing reimbursements, reducing claim backlogs, and ensuring financial health for healthcare providers.

What are some common challenges faced in an Insurance Follow Up role, and how can they be managed effectively?

One of the main challenges in an Insurance Follow Up role is dealing with delayed or denied claims, which often requires persistent communication with insurance companies and careful attention to detail. Additionally, navigating complex billing systems and staying updated on changing insurance policies can be demanding. Effective time management, strong organizational skills, and a proactive approach to problem-solving help professionals stay on top of their tasks and ensure timely reimbursement. Regular collaboration with billing teams and healthcare providers also supports accurate claim resolution and improves overall workflow.

What is insurance follow up in healthcare?

Insurance follow up refers to the process of contacting insurance companies to check the status of submitted claims, resolve denials, and ensure timely payment for healthcare services. Professionals in this role review accounts, identify unpaid or underpaid claims, and communicate with insurers to address issues or provide additional documentation. Their work helps healthcare providers maintain steady cash flow and reduces claim rejections or delays. Effective insurance follow up is crucial for the financial health of medical practices and hospitals.

What is the difference between Insurance Follow Up vs Insurance Claims Processor?

AspectInsurance Follow UpInsurance Claims Processor
CredentialsTypically requires knowledge of insurance policies and customer service skillsRequires understanding of claims procedures and insurance policies
Work EnvironmentOffice setting, often customer-facing or via phone/emailOffice-based, handling claim documentation and processing
Employer & IndustryInsurance companies, healthcare providers, or third-party administratorsInsurance companies, healthcare providers, or claims processing centers
Primary FocusFollowing up on unpaid or pending claims, customer communicationReviewing, processing, and adjudicating insurance claims

Insurance Follow Up and Insurance Claims Processor roles both operate within the insurance industry but focus on different stages of the claims process. Insurance Follow Up emphasizes communication and collection of pending claims, while Insurance Claims Processors handle the detailed review and processing of claims. Understanding these distinctions helps job seekers and employers target the right skills and responsibilities for each position.

More about Insurance Follow Up jobs
What cities are hiring for Insurance Follow Up jobs? Cities with the most Insurance Follow Up job openings:
What are the most commonly searched types of Insurance Follow Up jobs? The most popular types of Insurance Follow Up jobs are:
What states have the most Insurance Follow Up jobs? States with the most job openings for Insurance Follow Up jobs include:
What job categories do people searching Insurance Follow Up jobs look for? The top searched job categories for Insurance Follow Up jobs are:
Insurance Follow Up jobs near you
Infographic showing various Insurance Follow Up job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,222 per year, or $18.9 per hour.

Insurance Follow Up

CFS

Greenwood, IN

Full-time

Posted 21 days ago

Job description

Insurance Follow Up Specialist

We are seeking an experienced Insurance Follow Up Specialist to join our healthcare revenue cycle team. The Insurance Follow Up Specialist will be responsible for managing outstanding insurance claims, resolving denials, and ensuring timely reimbursement from insurance carriers. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

Responsibilities:
  • Review and follow up on outstanding insurance claims to ensure prompt payment
  • Investigate and resolve denied or underpaid claims with insurance providers
  • Contact insurance companies regarding claim status, appeals, and payment discrepancies
  • Document all account activity and updates accurately within the system
  • Work closely with billing and collections teams to resolve outstanding balances
  • Submit corrected claims and supporting documentation as needed
  • Monitor aging reports and prioritize accounts for follow-up
  • Maintain knowledge of payer guidelines, policies, and reimbursement procedures
Qualifications:
  • Previous experience as an Insurance Follow Up Specialist or within medical billing, healthcare collections, or revenue cycle management
  • Strong understanding of insurance claims, denials, EOBs, and appeals processes
  • Experience working with commercial insurance, Medicare, and Medicaid claims
  • Excellent communication and problem-solving skills
  • Strong organizational skills and attention to detail
  • Ability to manage multiple accounts and deadlines efficiently

The ideal Insurance Follow Up Specialist will be proactive, detail-oriented, and capable of maintaining positive relationships with insurance representatives while aggressively pursuing claim resolution. This Insurance Follow Up Specialist role offers an excellent opportunity for someone with healthcare billing and denial management experience to contribute to a growing team.

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