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Insurance Follow Up Jobs (NOW HIRING)

Insurance Follow Up Specialist

Brea, CA · On-site

$20 - $27.50/hr

The Health Insurance Follow-Up Specialist is responsible for ensuring timely and accurate reimbursement from insurance carriers. This role involves monitoring and following up on outstanding ...

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

Insurance Follow Up Rep Location: Tulsa, OK Type: Contract To Hire Compensation: $17-22/hr Work Model: Onsite - onsite Hours: 40.0 Responsibilities * Follow up on unpaid, denied, or underpaid ...

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

Insurance Follow Up Rep Location: Tulsa, OK Type: Contract To Hire Compensation: $17-22/hr Work Model: Onsite - onsite Hours: 40.0 Responsibilities * Follow up on unpaid, denied, or underpaid ...

System One is hiring an Insurance Follow-Up Representative for a respected healthcare organization in Tulsa. This contract-to-hire opportunity is ideal for someone with medical billing experience who ...

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

Insurance Follow Up Rep Location: Tulsa, OK Type: Contract To Hire Compensation: $17-22/hr Work Model: Onsite - onsite Hours: 40.0 Responsibilities * Follow up on unpaid, denied, or underpaid ...

Insurance Follow-Up Specialist Location: Smyrna, GA (Onsite) Compensation: $24.00 per hour Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits through Addison Group ...

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Insurance Follow Up information

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$13

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How much do insurance follow up jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for insurance follow up in the United States is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Insurance Follow Up vs Insurance Claims Processor?

AspectInsurance Follow UpInsurance Claims Processor
CredentialsTypically requires knowledge of insurance policies and customer service skillsRequires understanding of claims procedures and insurance policies
Work EnvironmentOffice setting, often customer-facing or via phone/emailOffice-based, handling claim documentation and processing
Employer & IndustryInsurance companies, healthcare providers, or third-party administratorsInsurance companies, healthcare providers, or claims processing centers
Primary FocusFollowing up on unpaid or pending claims, customer communicationReviewing, processing, and adjudicating insurance claims

Insurance Follow Up and Insurance Claims Processor roles both operate within the insurance industry but focus on different stages of the claims process. Insurance Follow Up emphasizes communication and collection of pending claims, while Insurance Claims Processors handle the detailed review and processing of claims. Understanding these distinctions helps job seekers and employers target the right skills and responsibilities for each position.

What is insurance follow up?

Insurance follow up refers to the process of contacting insurance companies to check the status of submitted claims, resolve denials, and ensure timely payment for healthcare services. Professionals in this role review accounts, identify unpaid or underpaid claims, and communicate with insurers to address issues or provide additional documentation. Their work helps healthcare providers maintain steady cash flow and reduces claim rejections or delays. Effective insurance follow up is crucial for the financial health of medical practices and hospitals.

What does an insurance follow-up specialist do?

An insurance follow-up specialist manages communication with clients, insurance companies, and healthcare providers to ensure claims are processed accurately and promptly. They review claim statuses, resolve discrepancies, and may use claims management software to track progress and improve claim outcomes.

What are the key skills and qualifications needed to thrive as an insurance follow up specialist?

To thrive as an Insurance Follow Up Specialist, you need a solid understanding of medical billing, insurance processes, and account reconciliation, typically supported by experience in healthcare administration. Familiarity with claims management software, electronic health records (EHRs), and payer portals is essential for efficient workflow. Attention to detail, persistence, and strong communication skills help resolve claim denials and negotiate with insurance representatives. These skills are crucial for maximizing reimbursements, reducing claim backlogs, and ensuring financial health for healthcare providers.

What are some common challenges faced in an insurance follow up role, and how can they be managed effectively?

One of the main challenges in an Insurance Follow Up role is dealing with delayed or denied claims, which often requires persistent communication with insurance companies and careful attention to detail. Additionally, navigating complex billing systems and staying updated on changing insurance policies can be demanding. Effective time management, strong organizational skills, and a proactive approach to problem-solving help professionals stay on top of their tasks and ensure timely reimbursement. Regular collaboration with billing teams and healthcare providers also supports accurate claim resolution and improves overall workflow.
More about Insurance Follow Up jobs
What cities are hiring for Insurance Follow Up jobs? Cities with the most Insurance Follow Up job openings:
What are the most commonly searched types of Insurance Follow Up jobs? The most popular types of Insurance Follow Up jobs are:
What states have the most Insurance Follow Up jobs? States with the most job openings for Insurance Follow Up jobs include:
Infographic showing various Insurance Follow Up job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,222 per year, or $18.9 per hour.

Insurance Follow Up Specialists

Premier Ambulance

Costa Mesa, CA • On-site

$20 - $27.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago


Premier Ambulance rating

6.4

Company rating: 6.4 out of 10

Based on 10 frontline employees who took The Breakroom Quiz


Job description

The Health Insurance Follow-Up Specialist is responsible for ensuring timely and accurate reimbursement from insurance carriers. This role involves monitoring and following up on outstanding insurance claims, identifying and resolving payment discrepancies, and maintaining strong communication with payers, patients, and internal departments to optimize cash flow and reduce accounts receivable aging.
Schedule: This is an in-office position with day, swing and night shifts available.
Key Responsibilities
  • Review aging reports and follow up on unpaid or denied insurance claims in accordance with company standards and payer timelines.
  • Research and resolve claim denials, underpayments, and rejections through direct communication with insurance companies.
  • Prepare and submit corrected claims, appeals, and supporting documentation as necessary.
  • Maintain detailed and accurate records of all claim follow-up activities in the billing system.
  • Collaborate with billing, coding, and front-office teams to address claim issues and prevent future denials.
  • Verify insurance eligibility and benefits when necessary to ensure correct claim submission.
  • Stay updated on insurance payer policies, coding changes, and reimbursement guidelines.
  • Meet or exceed department productivity and quality performance standards.
  • Provide excellent customer service when interacting with payers, patients, and internal staff.

Position Type: Onsite
Employment Benefits:
  • Paid Weekly
  • 401(k) Plan with Employer Match
  • Paid Time Off and Sick Pay
  • Medical, Dental and Vision
  • Advancement Opportunities

Experience:
  • Minimum 1-2 years of experience in medical billing, insurance follow-up, or revenue cycle operations.
  • Experience with electronic health record (EHR) and billing systems (e.g., Epic, Athena, NextGen, or similar) preferred.
  • Knowledge of CPT, ICD-10, and HCPCS coding helpful.

Skills & Abilities:
  • Strong understanding of insurance claims, EOBs, and payer reimbursement processes.
  • Excellent analytical, problem-solving, and organizational skills.
  • Ability to work independently and manage multiple tasks in a deadline-driven environment.
  • Strong communication skills (both verbal and written).
  • Proficiency in Microsoft Office (Excel, Word, Outlook).

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