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Claims Follow Up Representative Jobs (NOW HIRING)

Brown University Health

Claims Follow Up Rep

Providence, RI · On-site +1

$19.97 - $32.96/hr

SUMMARY Under general supervision of the PFS Supervisor of Claims Follow-up and Denials, performs all duties necessary to properly follow up on outstanding claims and correct/re-process all denied ...

Brown University Health

Claims Follow Up Rep

Providence, RI · On-site +1

$19.97 - $32.96/hr

SUMMARY Under general supervision of the PFS Supervisor of Claims Follow-up and Denials, performs all duties necessary to properly follow up on outstanding claims and correct/re-process all denied ...

Brown University Health

Claims Follow Up Rep

Providence, RI · On-site +1

$19.97 - $32.96/hr

SUMMARY Under general supervision of the PFS Supervisor of Claims Follow-up and Denials, performs all duties necessary to properly follow up on outstanding claims and correct/re-process all denied ...

Brownhealth

Claims Follow Up Rep

Providence, RI · On-site +1

$19.97 - $32.96/hr

Under general supervision of the PFS Supervisor of Claims Follow-up and Denials, performs all duties necessary to properly follow up on outstanding claims and correct/re-process all denied claims to ...

Brown University Health

Claims Follow Up Rep

$19.97 - $32.96/hr

Under general supervision of the PFS Supervisor of Claims Follow-up and Denials, performs all duties necessary to properly follow up on outstanding claims and correct/re-process all denied claims to ...

Brownhealth

$19.97 - $32.96/hr

Under general supervision of the PFS Supervisor of Claims Follow-up and Denials, performs all duties necessary to properly follow up on outstanding claims and correct/re-process all denied claims to ...

Brown University Health

Claims Follow Up Rep TC

Under general supervision of the Claims Administration Follow-up Supervisor, perform all clerical duties necessary to properly process patient bills to customers taking appropriate follow-up steps to ...

Brownhealth

Claims Follow Up Rep TC

Providence, RI · On-site +1

Under general supervision of the Claims Administration Follow-up Supervisor, perform all clerical duties necessary to properly process patient bills to customers taking appropriate follow-up steps to ...

Brownhealth

Claims Follow Up Rep TC

Providence, RI · On-site +1

SUMMARY : Under general supervision of the Claims Administration Follow-up Supervisor, perform all clerical duties necessary to properly process patient bills to customers taking appropriate ...

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Claims Follow Up Representative information

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How much do claims follow up representative jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for claims follow up representative in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What does an insurance follow-up representative do?

An insurance follow-up representative is responsible for contacting clients, healthcare providers, or claimants to gather additional information, clarify claim details, and ensure timely processing of insurance claims. They often use claims management software and require strong communication skills to resolve issues and expedite claim payments.

What job makes $10,000 a month without a degree?

Claims Follow Up Representatives typically do not earn $10,000 a month without specialized experience or advanced skills. High-paying roles that can reach this level often include sales, real estate, or certain entrepreneurial ventures, but these usually require significant effort, expertise, or certifications. Most jobs with such income levels generally demand experience, skills, or licensing rather than just a degree.

What are the key skills and qualifications needed to thrive as a Claims Follow Up Representative, and why are they important?

To thrive as a Claims Follow Up Representative, you need strong knowledge of insurance claims processes, attention to detail, and familiarity with billing and coding, usually supported by a high school diploma or equivalent. Proficiency with claims management software, electronic health records (EHR), and basic office applications is typically required. Excellent communication, problem-solving skills, and persistence are valuable soft skills for addressing claim discrepancies and collaborating with payers. These competencies are crucial for ensuring timely reimbursement, minimizing claim denials, and supporting the financial health of the organization.

What's the average claims rep salary in my area?

The average salary for a Claims Follow Up Representative varies by location, experience, and employer, but generally ranges from $40,000 to $60,000 annually. Salaries tend to be higher in regions with a higher cost of living and for those with specialized skills or certifications in claims processing and customer service.

What is the difference between Claims Follow Up Representative vs Claims Processor?

AspectClaims Follow Up RepresentativeClaims Processor
CredentialsHigh school diploma; insurance knowledgeHigh school diploma; insurance knowledge
Work EnvironmentOffice setting, interacting with insurance companies and clientsOffice setting, reviewing and processing claims
Employer & IndustryInsurance companies, healthcare providersInsurance companies, healthcare providers
Primary FocusFollowing up on outstanding claims to ensure paymentReviewing and processing claims for accuracy and approval

While both roles involve working with insurance claims, Claims Follow Up Representatives focus on tracking and resolving pending claims, whereas Claims Processors handle the initial review and approval of claims. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

What jobs pay 2000 a day?

Claims Follow Up Representatives typically do not earn $2000 a day; such high daily earnings are usually associated with specialized roles like high-level consultants, surgeons, or executives. Most jobs with daily pay of this level require advanced skills, significant experience, or ownership of a business, rather than standard claims processing positions.

What are the typical challenges faced by a Claims Follow Up Representative, and how can they be managed?

Claims Follow Up Representatives often encounter challenges such as delayed responses from insurance companies, managing high volumes of pending claims, and navigating complex billing issues. To manage these challenges effectively, strong organizational skills and persistent follow-up are key. Building good working relationships with both internal teams and external payers can help expedite resolutions, and staying updated on changing insurance policies ensures claims are processed accurately. Regular communication and documentation are essential for tracking claim statuses and resolving disputes efficiently.

What are Claims Follow Up Representatives?

Claims Follow Up Representatives are professionals in the healthcare or insurance industries who are responsible for monitoring and managing the status of insurance claims. They follow up with insurance companies, healthcare providers, and patients to resolve claim issues, ensure timely payments, and address denials or discrepancies. Their role is essential in maintaining cash flow for medical practices or insurers by making sure claims are processed accurately and promptly. They also communicate regularly to provide updates and clarify any information needed for claims resolution.
More about Claims Follow Up Representative jobs
What job categories do people searching Claims Follow Up Representative jobs look for? The top searched job categories for Claims Follow Up Representative jobs are:
Claims Follow Up Representative jobs near you
Infographic showing various Claims Follow Up Representative job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 3% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,180 per year, or $24.1 per hour.

Claims Follow Up Rep

Brown University Health

Providence, RI • On-site, Remote

$19.97 - $32.96/hr

Other

Posted 15 days ago

Brown University Health rating

6.8

Company rating: 6.8 out of 10

Based on 70 frontline employees who took The Breakroom Quiz

485th of 872 rated healthcare providers

Job description

SUMMARY Under general supervision of the PFS Supervisor of Claims Follow-up and Denials, performs all duties necessary to properly follow up on outstanding claims and correct/re-process all denied claims to obtain timely reimbursement of each third-party claim and ensure the financial stability of a large multi-specialty, multi-state physician practice. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers, and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done.

The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES Review all denied claims (primary, secondary, tertiary), correct them in the system and send corrected/appealed claims to third party payers to result in reimbursement for services performed. Resolve all outstanding claims (whether the payer has responded or not), underpaid claims, and overpaid claims. Identify and analyze denials and enact corrective measures as needed to effectively communicate and resolve errors and ensure timely and accurate reimbursement.

Understand and maintain compliance with HIPAA guidelines when handling patient information. Contact internal departments/patients to acquire missing or erroneous information on a claim. Identify denial trends resulting in revenue delay and report to supervisor.

Follow department policies and procedures pertaining to workflows, assignments, and adjustments. Contact third party payers and answer their inquiries. Retrieve appropriate medical record documentation based on third party requests.

Research payer policies and ensure claims meet those payer policies. Thoroughly master the nuances of assigned specialties. Perform other related duties as required.

WORKING CONDITIONS Position can be fully remote, hybrid, or in-office. Manager will approve work arrangements. MINIMUM QUALIFICATIONS BASIC KNOWLEDGE Equivalent to a high school graduate.

Knowledge of third party billing, including 1500 claim forms, CPT, and ICD-10. Excellent verbal and written communication skills. Technical proficiencies to include Microsoft Excel, Outlook, and Teams applications.

Demonstrated problem-solving skills. EXPERIENCE One to three years of relevant experience in insurance follow-up of professional/hospital billing. Experience with Epic preferred.

SUPERVISORY RESPONSIBILITY None Pay Range $19.97-$32.96 Location Corporate Headquarters - 15 LaSalle Square Providence, Rhode Island 02903 Work Type 7:30 am - 4:00 pm Work Shift Day Daily Hours 8 hours Driving Required No Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment. Apply

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