We are seeking an experienced Pharmacy Billing Specialist to manage prescription claim processing, insurance adjudication, PA, claim rejection, collection, and revenue cycle support within a fast-paced long-term care (LTC) pharmacy.
This role is critical to ensuring timely reimbursement, clean claim submission, and resolution of rejected claims across multiple nursing facilities
Key Responsibilities
Prescription Billing & Adjudication
- Submit and process prescription claims through pharmacy software (e.g., BestRx)
- Ensure accurate entry of patient demographics, insurance, and prescription data
- Monitor claim status and ensure successful adjudication in real-time
Rejection Resolution & Follow-Up
- Analyze and resolve rejected/denied claims (e.g., prior auth, refill too soon, coverage issues)
- Communicate with insurance companies, prescribers, and facilities to resolve issues
- Track and follow up on outstanding claims to ensure reimbursement
Prior Authorizations & Documentation
- Initiate and manage prior authorization (PA) requests
- Collect required clinical documentation from providers
- Maintain detailed records of PA status and outcomes
LTC Facility Coordination
- Work directly with nursing homes and facility staff to resolve billing discrepancies
- Verify census updates, patient eligibility, and insurance changes
- Support cycle fill billing and recurring medication processing
Revenue Cycle & Compliance
- Maintain clean billing queues and minimize aging claims
- Assist in reconciling unpaid claims and identifying revenue leakage
- Ensure compliance with pharmacy billing regulations and audit standards
Required Qualifications
- Pharmacy Technician experience (preferred or required depending on your preference)
- Proven experience with pharmacy billing and insurance adjudication
- Familiarity with pharmacy systems (BestRx strongly preferred)
- Strong understanding of:
- Medicare Part D / Medicaid billing
- Third-party insurance claims
- Rejection codes and resolution workflows
- Preferred Qualifications
- Long-Term Care (LTC) pharmacy experience
- Experience with high-volume prescription environments
- Knowledge of cycle fills and MAR coordination
⚙️ Core Competencies
- High attention to detail (critical for claim accuracy)
- Strong problem-solving (rejection resolution)
- Ability to multitask in a high-volume workflow
- Clear communication with facilities and providers
Company Description
We are a closed‐door long‐term care pharmacy proudly serving our community for more than 15 years. As a family‐friendly organization, we value teamwork, respect, and a supportive work culture. Our environment is collaborative, mission‐driven, and rooted in the belief that exceptional patient care begins with a strong, supported team.
We understand that life happens, and we are committed to offering schedule flexibility when needed. Our goal is to create a workplace where employees feel valued, balanced, and empowered to grow.