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Claims Follow Up Representative Jobs (NOW HIRING)

Medix

Follow Up Representative

Chicago, IL · On-site

$20 - $24/hr

The actual posting represents a position at one of our clients. Job Summary Our client is seeking a ... The primary goal is to conduct effective claims follow-up, ensure timely processing, and maintain ...

System One

Insurance Follow Up Representative

Tulsa, OK · On-site

$18 - $20/hr

System One is hiring an Insurance Follow-Up Representative for a respected healthcare organization ... Monitor denied claims and assist with recovery efforts * Review account balances and prioritize ...

Medix

Insurance Follow-up Rep

Grand Junction, CO · On-site

$18 - $20/hr

Job Summary Our client is seeking an Insurance Follow Up Representative responsible for ensuring ... Process and review 45 claims daily using UB-04 claim forms. * Ensure each piece of the accounts ...

New

CommonSpirit Health

Insurance Follow Up Rep

Chattanooga, TN · On-site

$16 - $19/hr

As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers. Every day you will review denials, initiate follow-up with insurers ...

CommonSpirit Health

Insurance Follow Up Rep

Chattanooga, TN · On-site

$16 - $19/hr

As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers. Every day you will review denials, initiate follow-up with insurers ...

CommonSpirit Health

Insurance Follow Up Rep

Chattanooga, TN · On-site

$16 - $19/hr

As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers. Every day you will review denials, initiate follow-up with insurers ...

CommonSpirit Health

Insurance Follow Up Rep

Chattanooga, TN · On-site

$16 - $19/hr

As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers. Every day you will review denials, initiate follow-up with insurers ...

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Claims Follow Up Representative information

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How much do claims follow up representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for claims follow up representative in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What is a claims follow up representative?

Claims Follow Up Representatives are professionals in the healthcare or insurance industries who are responsible for monitoring and managing the status of insurance claims. They follow up with insurance companies, healthcare providers, and patients to resolve claim issues, ensure timely payments, and address denials or discrepancies. Their role is essential in maintaining cash flow for medical practices or insurers by making sure claims are processed accurately and promptly. They also communicate regularly to provide updates and clarify any information needed for claims resolution.

What are the key skills and qualifications needed to thrive as a claims follow up representative?

To thrive as a Claims Follow Up Representative, you need strong knowledge of insurance claims processes, attention to detail, and familiarity with billing and coding, usually supported by a high school diploma or equivalent. Proficiency with claims management software, electronic health records (EHR), and basic office applications is typically required. Excellent communication, problem-solving skills, and persistence are valuable soft skills for addressing claim discrepancies and collaborating with payers. These competencies are crucial for ensuring timely reimbursement, minimizing claim denials, and supporting the financial health of the organization.

What are the typical challenges faced by a claims follow up representative, and how can they be managed?

Claims Follow Up Representatives often encounter challenges such as delayed responses from insurance companies, managing high volumes of pending claims, and navigating complex billing issues. To manage these challenges effectively, strong organizational skills and persistent follow-up are key. Building good working relationships with both internal teams and external payers can help expedite resolutions, and staying updated on changing insurance policies ensures claims are processed accurately. Regular communication and documentation are essential for tracking claim statuses and resolving disputes efficiently.

What is the difference between Claims Follow Up Representative vs Claims Processor?

AspectClaims Follow Up RepresentativeClaims Processor
CredentialsHigh school diploma; insurance knowledgeHigh school diploma; insurance knowledge
Work EnvironmentOffice setting, interacting with insurance companies and clientsOffice setting, reviewing and processing claims
Employer & IndustryInsurance companies, healthcare providersInsurance companies, healthcare providers
Primary FocusFollowing up on outstanding claims to ensure paymentReviewing and processing claims for accuracy and approval

While both roles involve working with insurance claims, Claims Follow Up Representatives focus on tracking and resolving pending claims, whereas Claims Processors handle the initial review and approval of claims. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

Is claims processing a stressful job?

Claims follow-up representatives often work in fast-paced environments where accuracy and attention to detail are essential, which can contribute to job stress. The role may involve managing high workloads, meeting deadlines, and handling difficult customer interactions, all of which can increase stress levels. However, stress varies depending on individual resilience, workplace support, and workload management skills.
More about Claims Follow Up Representative jobs

What are popular job titles related to Claims Follow Up Representative jobs?

For Claims Follow Up Representative jobs, the most frequently searched job titles are:

Claims Follow Up Representative jobs near you
Infographic showing various Claims Follow Up Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $50,180 per year, or $24.1 per hour.

Follow Up Representative

Chicago, IL • On-site

Medix
Recruiting and Staffing Services • 1 - 5K employees
Learn more about Medixexternal

$20 - $24/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 14 days ago

Job description

You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Our client is seeking a dedicated Follow Up Representative responsible for managing the follow-up duties for unpaid, denied, and underpaid claims. The primary goal is to conduct effective claims follow-up, ensure timely processing, and maintain high-quality performance standards.
Key Responsibilities
  • All account follow-up duties for unpaid, denied, and underpaid claims.
  • Calling insurance payers and checking statuses in payer portals.
  • Responsible for the appeal process.
  • Meet production expectations of handling 45-55+ accounts per day, depending on payer.
  • Achieve a quality goal of 95%.

Qualifications
  • 5+ Years of HB Insurance Collections experience.
  • Experience working with Government & Commercial payers.
  • Strong IT/Computer skills (Tech savvy).
  • Cerner EMR experience (Preferred).
  • Excel experience (Preferred).
  • Previous experience working remote (Preferred).
  • Ability to identify denial/reimbursement trends and report those trends professionally (Preferred).

Additional Requirements
Monday - Friday, 7A - 7P PST (8-hour shift within this window, with a centralized schedule during the first two weeks for training).
Benefits
  • Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
  • Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
  • 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
  • Short Term Disability Insurance.
  • Term Life Insurance Plan.

Required Employment / Compliance Language
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we're dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
* As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
Medix Staffing Solutions logo

About Medix Staffing Solutions

Sourced by ZipRecruiter

Since 2001, we’ve been dedicated to helping you achieve your goals. Medix was created to become a leading provider of workforce solutions for clients and candidates across the healthcare and life sciences industries. Today, we are that leader. Headquartered in Chicago, we have 23 offices across the United States, and staff talent around the world. Medix is committed to fulfilling our core purpose as an organization: to positively impact the lives of our talent, clients, and teammates through employment, philanthropy, and opportunity. The combination of purpose and values has nurtured our thriving culture that encourages our internal team to excel at work and in everyday life.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

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