ZipRecruiter

Log In

1

Claims Follow Up Representative Jobs (NOW HIRING)

System One

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

Insurance Follow Up Rep Location: Tulsa, OK Type: Contract To Hire Compensation: $17-22/hr Work ... claims with commercial, government, and managed care payers. * Research and resolve claim ...

System One

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

Insurance Follow Up Rep Location: Tulsa, OK Type: Contract To Hire Compensation: $17-22/hr Work ... claims with commercial, government, and managed care payers. * Research and resolve claim ...

System One

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

Insurance Follow Up Rep Location: Tulsa, OK Type: Contract To Hire Compensation: $17-22/hr Work ... claims with commercial, government, and managed care payers. * Research and resolve claim ...

System One

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

Insurance Follow Up Rep Location: Tulsa, OK Type: Contract To Hire Compensation: $17-22/hr Work ... claims with commercial, government, and managed care payers. * Research and resolve claim ...

System One

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

Insurance Follow Up Rep Location: Tulsa, OK Type: Contract To Hire Compensation: $17-22/hr Work ... claims with commercial, government, and managed care payers. * Research and resolve claim ...

TTF

Be Seen First

Medical Biller - Behavioral Health Revenue Cycle Representative

Phoenix, AZ · On-site

$19 - $21/hr

Hospital Collector, Commercial, Government, Managed Care, Billing Representative, Medical Biller, AHCCCS, Medicare, Medicaid, Medical Claims, Follow-Up Rep, Medical Collections Representative ...

TTF

Be Seen First

Patient Access and Hospital Registration

Mesa, AZ · On-site

$18 - $21/hr

Hospital Collector, Commercial, Government, Managed Care, Billing Representative, Medical Biller, AHCCCS, Medicare, Medicaid, Medical Claims, Follow-Up Rep, Medical Collections Representative ...

Medix

Insurance Follow Up Representative

San Antonio, TX · On-site

$20 - $23/hr

Job Summary Our client is seeking a detail-oriented Insurance Follow Up Representative to join ... Review and appeal denied claims as necessary, adhering to deadlines and requirements. * Maintain ...

Medix

Insurance Follow Up Representative

Leon Valley, TX · Hybrid

$20 - $24/hr

... for experienced Insurance Follow-Up Representatives to join their team. Overview of ... Review and appeal denied claims as necessary, adhering to deadlines and requirements. * Maintain ...

Medix

Insurance Follow Up Representative

Leon Valley, TX · Hybrid

$20 - $24/hr

... for experienced Insurance Follow-Up Representatives to join their team. Overview of ... Review and appeal denied claims as necessary, adhering to deadlines and requirements. * Maintain ...

HOPCo

Insurance Follow Up Representative

Phoenix, AZ · On-site

$16.75 - $20.25/hr

Verifies receipt of claim with insurance plans, determining the next appropriate action steps and timeliness of claims maximum reimbursement. * Researches all information needed to complete the ...

previous page

Showing results 41-60

All JobsFinance And Insurance JobsInsurance JobsClaims Follow Up Representative Jobs

Claims Follow Up Representative information

See salary details

$11

$24

$42

How much do claims follow up representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for claims follow up representative in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What is a claims follow up representative?

Claims Follow Up Representatives are professionals in the healthcare or insurance industries who are responsible for monitoring and managing the status of insurance claims. They follow up with insurance companies, healthcare providers, and patients to resolve claim issues, ensure timely payments, and address denials or discrepancies. Their role is essential in maintaining cash flow for medical practices or insurers by making sure claims are processed accurately and promptly. They also communicate regularly to provide updates and clarify any information needed for claims resolution.

What are the key skills and qualifications needed to thrive as a claims follow up representative?

To thrive as a Claims Follow Up Representative, you need strong knowledge of insurance claims processes, attention to detail, and familiarity with billing and coding, usually supported by a high school diploma or equivalent. Proficiency with claims management software, electronic health records (EHR), and basic office applications is typically required. Excellent communication, problem-solving skills, and persistence are valuable soft skills for addressing claim discrepancies and collaborating with payers. These competencies are crucial for ensuring timely reimbursement, minimizing claim denials, and supporting the financial health of the organization.

What are the typical challenges faced by a claims follow up representative, and how can they be managed?

Claims Follow Up Representatives often encounter challenges such as delayed responses from insurance companies, managing high volumes of pending claims, and navigating complex billing issues. To manage these challenges effectively, strong organizational skills and persistent follow-up are key. Building good working relationships with both internal teams and external payers can help expedite resolutions, and staying updated on changing insurance policies ensures claims are processed accurately. Regular communication and documentation are essential for tracking claim statuses and resolving disputes efficiently.

What is the difference between Claims Follow Up Representative vs Claims Processor?

AspectClaims Follow Up RepresentativeClaims Processor
CredentialsHigh school diploma; insurance knowledgeHigh school diploma; insurance knowledge
Work EnvironmentOffice setting, interacting with insurance companies and clientsOffice setting, reviewing and processing claims
Employer & IndustryInsurance companies, healthcare providersInsurance companies, healthcare providers
Primary FocusFollowing up on outstanding claims to ensure paymentReviewing and processing claims for accuracy and approval

While both roles involve working with insurance claims, Claims Follow Up Representatives focus on tracking and resolving pending claims, whereas Claims Processors handle the initial review and approval of claims. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

Is claims processing a stressful job?

Claims follow-up representatives often work in fast-paced environments where accuracy and attention to detail are essential, which can contribute to job stress. The role may involve managing high workloads, meeting deadlines, and handling difficult customer interactions, all of which can increase stress levels. However, stress varies depending on individual resilience, workplace support, and workload management skills.
More about Claims Follow Up Representative jobs

What are popular job titles related to Claims Follow Up Representative jobs?

For Claims Follow Up Representative jobs, the most frequently searched job titles are:

Claims Follow Up Representative jobs near you
Infographic showing various Claims Follow Up Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $50,180 per year, or $24.1 per hour.

Insurance Follow-Up Representative - Medicare Managed Care

Houston, TX • Remote

Addison Group
See more jobs at Addison Groupexternal

$21 - $23/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 6 days ago

Job description

Job Title: Insurance Follow-Up Representative – Medicare Managed Care

Location: Houston, TX (West Houston)

Industry: Healthcare

Pay: $21–$23 per hour

Job Type: Contract-to-Hire

Benefits: This position is eligible for medical, dental, vision, life insurance and 401k.

About Our Client:

Addison Group is partnering with a healthcare organization seeking an experienced Insurance Follow-Up Representative to support physician billing and collections. This role focuses on resolving Medicare Managed Care claims and is ideal for candidates with strong payer follow-up and denial resolution experience.

Job Description:

The Insurance Follow-Up / Denials Representative will manage assigned accounts within a revenue cycle team, working to resolve denials, rejections, and outstanding claims. This position requires strong knowledge of professional billing workflows, payer guidelines, and the ability to work efficiently within a high-volume environment.

After an initial onsite training period, this role transitions to a hybrid schedule.

Key Responsibilities:

  • Follow up on physician claims and resolve denials, rejections, and unpaid balances.
  • Work within EMR work queues to manage assigned accounts.
  • Communicate with Medicare Managed Care payers to obtain claim status and resolve issues.
  • Submit corrected claims, reconsiderations, and appeals as needed.
  • Analyze EOBs and payer responses to determine appropriate next steps.
  • Identify and resolve billing and registration-related denials.
  • Maintain detailed and accurate documentation of all account activity.
  • Work accounts through full resolution from initial denial to payment.
  • Meet productivity and quality benchmarks.

Requirements:

  • Recent (3-4 years) physician insurance follow-up experience required (CMS-1500 claims).
  • Strong experience with denials, appeals, corrected claims, and rejections.
  • Experience with Medicare Managed Care (MCO) payers required (STAR, STAR+, CHIP, etc.).
  • Familiarity with major payers such as Molina, UHC, Aetna, and similar plans preferred.
  • Experience with Epic or similar EMR systems required.
  • Strong understanding of payer guidelines and claim resolution processes.
  • Ability to work independently and manage high-volume workloads.
  • Strong communication and documentation skills.

Additional Details:

  • Schedule: Monday–Friday, 8-hour shift (start as early as 7:00 AM)
  • Work Model: Hybrid (remote most days with periodic onsite requirements after training)
  • Training: Approximately 1–4 weeks onsite
  • Assignment Type: Contract-to-Hire
  • Environment: Business office revenue cycle team
  • Start Date: ASAP

Perks:

  • Hybrid work flexibility after onboarding
  • Opportunity to gain experience in a large healthcare system environment
  • Strong team support and structured workflows
  • Career growth potential within revenue cycle operations

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

#HC3