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Insurance Follow Up Representative Jobs (NOW HIRING)

Addison Group

Insurance Follow-Up Representative

Greenville, SC · On-site

$17.50 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Insurance Follow-Up Representative Location : Greenville, SC Compensation : $17.50 - $24.50 / hour Benefits : This position may be eligible for medical, dental, vision, and 401(k) benefits through ...

Addison Group

Insurance Follow-Up Representative

Greenville, SC · On-site

$17.50 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Insurance Follow-Up Representative Location : Greenville, SC Compensation : $17.50 - $24.50 / hour Benefits : This position may be eligible for medical, dental, vision, and 401(k) benefits through ...

Addison Group

Insurance Follow-Up Representative

Oak Brook, IL · On-site

$22 - $27/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Job Title: Insurance Follow-Up Representative Location: West Chester, IL (Fully Onsite Required) Compensation: $22 - $27 per hour depending on experience Industry: Healthcare Employment Type:

System One

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Insurance Follow Up Rep Location: Tulsa, OK Type: Contract To Hire Compensation: $17-22/hr Work Model: Onsite - onsite Hours: 40.0 Responsibilities * Follow up on unpaid, denied, or underpaid ...

System One

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Insurance Follow Up Rep Location: Tulsa, OK Type: Contract To Hire Compensation: $17-22/hr Work Model: Onsite - onsite Hours: 40.0 Responsibilities * Follow up on unpaid, denied, or underpaid ...

System One

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Insurance Follow Up Rep Location: Tulsa, OK Type: Contract To Hire Compensation: $17-22/hr Work Model: Onsite - onsite Hours: 40.0 Responsibilities * Follow up on unpaid, denied, or underpaid ...

System One

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Insurance Follow Up Rep Location: Tulsa, OK Type: Contract To Hire Compensation: $17-22/hr Work Model: Onsite - onsite Hours: 40.0 Responsibilities * Follow up on unpaid, denied, or underpaid ...

System One

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Insurance Follow Up Rep Location: Tulsa, OK Type: Contract To Hire Compensation: $17-22/hr Work Model: Onsite - onsite Hours: 40.0 Responsibilities * Follow up on unpaid, denied, or underpaid ...

System One

Insurance Follow Up Representative

Tulsa, OK · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

System One is hiring an Insurance Follow-Up Representative for a respected healthcare organization in Tulsa. This contract-to-hire opportunity is ideal for someone with medical billing experience who ...

System One

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Insurance Follow Up Rep Location: Tulsa, OK Type: Contract To Hire Compensation: $17-22/hr Work Model: Onsite - onsite Hours: 40.0 Responsibilities * Follow up on unpaid, denied, or underpaid ...

System One

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Insurance Follow Up Rep Location: Tulsa, OK Type: Contract To Hire Compensation: $17-22/hr Work Model: Onsite - onsite Hours: 40.0 Responsibilities * Follow up on unpaid, denied, or underpaid ...

System One

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Insurance Follow Up Rep Location: Tulsa, OK Type: Contract To Hire Compensation: $17-22/hr Work Model: Onsite - onsite Hours: 40.0 Responsibilities * Follow up on unpaid, denied, or underpaid ...

System One

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Insurance Follow Up Rep Location: Tulsa, OK Type: Contract To Hire Compensation: $17-22/hr Work Model: Onsite - onsite Hours: 40.0 Responsibilities * Follow up on unpaid, denied, or underpaid ...

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All JobsFinance and Insurance JobsInsurance JobsInsurance Follow Up Representative Jobs

Insurance Follow Up Representative information

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$13

$18

$24

How much do insurance follow up representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for insurance follow up representative in the United States is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.19 per hour, depending on experience, location, and employer.

What is an insurance follow up representative?

Insurance Follow Up Representatives are professionals who work in healthcare or insurance organizations to ensure that insurance claims are processed, followed up on, and paid in a timely manner. They review outstanding claims, communicate with insurance companies to resolve issues or denials, and update patient accounts accordingly. Their role is essential for maintaining the financial health of healthcare providers by minimizing delays and maximizing reimbursement from insurance carriers.

What are the key skills and qualifications needed to thrive as an insurance follow up representative?

To thrive as an Insurance Follow Up Representative, you need a solid understanding of medical billing, insurance claims processes, and often a high school diploma or equivalent. Familiarity with healthcare billing software, EHR systems, and payer portals is typically required, and certifications like Certified Revenue Cycle Specialist (CRCS) can be advantageous. Strong attention to detail, persistence, and effective communication skills help you resolve claim denials and collaborate with insurance companies. These skills ensure timely reimbursement, minimize revenue loss, and maintain accurate patient billing records.

What are some common challenges faced by insurance follow up representatives in managing claim denials and how can they be addressed?

Insurance Follow Up Representatives often encounter challenges such as frequent claim denials, delayed payments, and complex payer requirements. To address these, representatives must stay updated on insurance policies, document interactions meticulously, and communicate effectively with both patients and insurance companies. Developing strong problem-solving skills and leveraging claim management software can help streamline the process and reduce errors. Collaboration with billing teams and maintaining up-to-date knowledge of payer rules also play a key role in overcoming these challenges.

What is the difference between Insurance Follow Up Representative vs Claims Processor?

AspectInsurance Follow Up RepresentativeClaims Processor
CredentialsHigh school diploma; some roles may prefer insurance certificationsHigh school diploma; insurance or claims certifications beneficial
Work EnvironmentOffice setting, interacting with insurance companies and clientsOffice setting, reviewing and processing insurance claims
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Primary FocusFollowing up on unpaid or delayed claims, ensuring paymentReviewing claim details, approving or denying claims

The main difference is that Insurance Follow Up Representatives focus on contacting insurance companies to resolve unpaid claims, while Claims Processors handle the initial review and decision-making on claims. Both roles require knowledge of insurance policies and strong communication skills, but their responsibilities differ in the claims lifecycle.

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Insurance Follow Up Representative jobs near you
Infographic showing various Insurance Follow Up Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,222 per year, or $18.9 per hour.

Insurance Follow-Up Representative

Healthcare Outcomes Performance Company (HOPCo)

Jacksonville, FL

$15.50 - $18.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 20 days ago

Job description

INSURANCE FOLLOW-UP REPRESENTATIVE

NON-CLINICAL | BUSINESS OFFICE | FULL-TIME | JACKSONVILLE, FL  | BENEFITS PACKAGE

Established in 2001, Southeast Orthopedic Specialists is a regional leader in musculoskeletal medicine. We are dedicated to growing with our patients. Our reach will continue to expand to meet the needs of all patients, present and future. It is our wish to make industry-leading five-star orthopedic care accessible to as many people as possible.

As Southeast Orthopedic Specialists continues to grow, we are hiring Insurance Follow-Up Representatives for our Central Business Office located in Jacksonville, FL! Please see below for the functions and requirements for this position: 

Insurance Follow Representatives are responsible for following patient accounts, through the insurance payors to ensure proper reimbursement to the practice.

In this role Insurance Follow Up Reps will:

  • Review insurance denials to determine and take the next appropriate action steps to receive payment from the payor.  
  • Appeal claims that have been denied for no auth, medical necessity, etc.
  • Verify receipt of claims with insurance plans to ensure timeliness of claims reimbursement.
  • Assume full responsibility for reducing the accounts receivable of insurance balances by working through outstanding accounts.
  • Communicating with payors through phone calls, emails, and payor portals.
  • Process and take action on any written correspondence from insurance payors.
  • Identify and trend reasons for claim denials.
  • Resolve claim discrepancies reported by patients and other clinical departments.

The ideal candidate will have:

  • Must have a minimum of two years of medical claims processing experience.
  • Must be able to read and understand the Explanation of Benefits and denial reasons.
  • Advanced computer knowledge, including Windows-based programs such as Word and Excel.
  • Experience working with Blue Cross/Blue Shield, Commercial insurance companies, and Workman's Compensation carriers.

    At Southeast Orthopedic Specialists, we are dedicated to taking care of you so you can take care of business! Our robust BENEFITS PACKAGE includes the following:

    • Competitive Health & Supplemental Benefits
    • Monthly stipend to use toward ancillary benefits
    • HSA with qualifying HDHP plans with company match
    • 401k plan
    • Employee Assistance Program available 24/7 
    • Employee Appreciation Days/Events
    • Paid Holidays & Paid Time Off
    • AND MORE!

    Apply