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Insurance Follow Up Representative Jobs (NOW HIRING)

CHI Health Clinic

Insurance Follow Up Rep

Omaha, NE · On-site +1

$17.24 - $24.35/hr

Job Summary and Responsibilities As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers. Every day you will review denials ...

CommonSpirit Health

Insurance Follow Up Rep

Omaha, NE

$15.75 - $18.75/hr

As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers. Every day you will review denials, initiate follow-up with insurers ...

CommonSpirit Health

Insurance Follow Up Rep

Omaha, NE

$15.75 - $18.75/hr

Job Summary and Responsibilities As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers. Every day you will review denials ...

CHI Health Clinic

Insurance Follow Up Rep

Omaha, NE

$17.24 - $24.35/hr

Job Summary and Responsibilities As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers. Every day you will review denials ...

CommonSpirit Health

Insurance Follow Up Rep

Chattanooga, TN · On-site

$16 - $19/hr

As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers. Every day you will review denials, initiate follow-up with insurers ...

CommonSpirit Health

$18 - $21.50/hr

Job Summary and Responsibilities As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers. Every day you will review denials ...

HOPCo

Insurance Follow Up Representative

Phoenix, AZ · On-site

$16.75 - $20.25/hr

The Insurance Follow-Up Rep is responsible for the facilitation of insurance billing and collection activities, following patient accounts through the billing process to the payor, working with the ...

CommonSpirit Health

Insurance Follow Up Rep

Chattanooga, TN · On-site

$16 - $19/hr

Job Summary and Responsibilities As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers. Every day you will review denials ...

Medix

Insurance Follow Up Representative

San Antonio, TX · On-site

$18 - $23/hr

Insurance Follow Up Representative Pay Range: $18.00 - $23.00 per hour (Commensurate with experience) Schedule: Monday - Friday (Standard Business Hours) Location: Hybrid About the Role Are you ...

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Insurance Follow Up Representative information

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How much do insurance follow up representative jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for insurance follow up representative in the United States is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Follow Up Representative, and why are they important?

To thrive as an Insurance Follow Up Representative, you need a solid understanding of medical billing, insurance claims processes, and often a high school diploma or equivalent. Familiarity with healthcare billing software, EHR systems, and payer portals is typically required, and certifications like Certified Revenue Cycle Specialist (CRCS) can be advantageous. Strong attention to detail, persistence, and effective communication skills help you resolve claim denials and collaborate with insurance companies. These skills ensure timely reimbursement, minimize revenue loss, and maintain accurate patient billing records.

What is the difference between Insurance Follow Up Representative vs Claims Processor?

AspectInsurance Follow Up RepresentativeClaims Processor
CredentialsHigh school diploma; some roles may prefer insurance certificationsHigh school diploma; insurance or claims certifications beneficial
Work EnvironmentOffice setting, interacting with insurance companies and clientsOffice setting, reviewing and processing insurance claims
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Primary FocusFollowing up on unpaid or delayed claims, ensuring paymentReviewing claim details, approving or denying claims

The main difference is that Insurance Follow Up Representatives focus on contacting insurance companies to resolve unpaid claims, while Claims Processors handle the initial review and decision-making on claims. Both roles require knowledge of insurance policies and strong communication skills, but their responsibilities differ in the claims lifecycle.

What are some common challenges faced by Insurance Follow Up Representatives in managing claim denials and how can they be addressed?

Insurance Follow Up Representatives often encounter challenges such as frequent claim denials, delayed payments, and complex payer requirements. To address these, representatives must stay updated on insurance policies, document interactions meticulously, and communicate effectively with both patients and insurance companies. Developing strong problem-solving skills and leveraging claim management software can help streamline the process and reduce errors. Collaboration with billing teams and maintaining up-to-date knowledge of payer rules also play a key role in overcoming these challenges.

What are Insurance Follow Up Representatives?

Insurance Follow Up Representatives are professionals who work in healthcare or insurance organizations to ensure that insurance claims are processed, followed up on, and paid in a timely manner. They review outstanding claims, communicate with insurance companies to resolve issues or denials, and update patient accounts accordingly. Their role is essential for maintaining the financial health of healthcare providers by minimizing delays and maximizing reimbursement from insurance carriers.
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Insurance Follow Up Representative jobs near you
Insurance Follow-Up Representative

Insurance Follow-Up Representative

Addison Group

Oak Brook, IL • On-site

$22 - $27/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 10 days ago

Job description

Job Title: Insurance Follow-Up Representative
Location: West Chester, IL (Fully Onsite Required)
Compensation: $22 - $27 per hour depending on experience
Industry: Healthcare
Employment Type: Contract-to-Hire
Work Schedule: Monday-Friday, 40 hours per week (flex start time available)
Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits.
About the Opportunity:
Addison Group is hiring an Insurance Follow-Up Representative on behalf of our client, a healthcare organization expanding its revenue cycle team. This role focuses on insurance accounts receivable follow-up. The position is ideal for someone who is experienced, self-driven, and comfortable managing high-volume follow-up in a structured onsite environment.
Key Responsibilities
  • Communicate with insurance carriers to obtain payment on open and outstanding claims
  • Review accounts receivable and claim documentation to identify delays, denials, or discrepancies
  • Monitor claim status through payer portals and internal systems, correcting and resubmitting claims when needed
  • Initiate and manage appeals for denied, rejected, or partially paid claims within payer deadlines
  • Address complex denial scenarios such as medical necessity, bundled services, fee schedule discrepancies, or documentation gaps
  • Meet daily productivity expectations, including a minimum volume of claims worked per day

Qualifications
  • Minimum 3 years of Professional (PB) A/R follow-up experience required
  • Experience working with both government and commercial insurance plans
  • Hands-on follow-up with Medicaid and IN payor experience required
  • Experience managing high-dollar or high-volume A/R inventories
  • Experience with EPIC required
  • Consistent work history with reliable attendance and punctuality
  • Comfortable working in a performance-oriented environment with productivity tracking

Work Environment
  • Fully onsite role in a professional office setting
  • Business casual dress code
  • Free onsite parking available

Perks
  • Opportunity to join a growing revenue cycle team
  • Eligibility for Addison Group benefits while on contract
  • Flex start time

Addison Group is an Equal Opportunity Employer.
Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or veteran status, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.
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