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Insurance Follow Up Representative Jobs in California

Health Advocates

Insurance Collector I

Chatsworth, CA · On-site

$24.75 - $32.25/hr

... Follow-up, Commercial, Private, Insurance, Eligibility Representative, Hospital, Insurance, Healthcare, UBO4, HMO, PPO, POS, Managed Care, DME billing, HCFA-1500, CPT, EPIC, Paragon, Medisoft ...

HEALTH ADVOCATES

Insurance Collector I

Chatsworth, CA · On-site

$24.75 - $32.25/hr

... Follow-up, Commercial, Private, Insurance, Eligibility Representative, Hospital, Insurance, Healthcare, UBO4, HMO, PPO, POS, Managed Care, DME billing, HCFA-1500, CPT, EPIC, Paragon, Medisoft ...

HEALTH ADVOCATES

Insurance Collector I

Chatsworth, CA

$24.75 - $32.25/hr

... Follow-up, Commercial, Private, Insurance, Eligibility Representative, Hospital, Insurance, Healthcare, UBO4, HMO, PPO, POS, Managed Care, DME billing, HCFA-1500, CPT, EPIC, Paragon, Medisoft ...

Insight Global

Patient Account Rep

Irwindale, CA · On-site

$23 - $25/hr

Experience with government related insurances like Medicare and Medical * High School diploma ... Account Follow Up Representative to support their Refund Specialty department. This role is ...

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All JobsInsurance Follow Up Representative JobsInsurance Follow Up Representative Jobs in California

Insurance Follow Up Representative information

See California salary details

$13

$18

$23

How much do insurance follow up representative jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for insurance follow up representative in California is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $19.90 per hour, depending on experience, location, and employer.

What is an insurance follow up representative?

Insurance Follow Up Representatives are professionals who work in healthcare or insurance organizations to ensure that insurance claims are processed, followed up on, and paid in a timely manner. They review outstanding claims, communicate with insurance companies to resolve issues or denials, and update patient accounts accordingly. Their role is essential for maintaining the financial health of healthcare providers by minimizing delays and maximizing reimbursement from insurance carriers.

What are the key skills and qualifications needed to thrive as an insurance follow up representative?

To thrive as an Insurance Follow Up Representative, you need a solid understanding of medical billing, insurance claims processes, and often a high school diploma or equivalent. Familiarity with healthcare billing software, EHR systems, and payer portals is typically required, and certifications like Certified Revenue Cycle Specialist (CRCS) can be advantageous. Strong attention to detail, persistence, and effective communication skills help you resolve claim denials and collaborate with insurance companies. These skills ensure timely reimbursement, minimize revenue loss, and maintain accurate patient billing records.

What are some common challenges faced by insurance follow up representatives in managing claim denials and how can they be addressed?

Insurance Follow Up Representatives often encounter challenges such as frequent claim denials, delayed payments, and complex payer requirements. To address these, representatives must stay updated on insurance policies, document interactions meticulously, and communicate effectively with both patients and insurance companies. Developing strong problem-solving skills and leveraging claim management software can help streamline the process and reduce errors. Collaboration with billing teams and maintaining up-to-date knowledge of payer rules also play a key role in overcoming these challenges.

What is the difference between Insurance Follow Up Representative vs Claims Processor?

AspectInsurance Follow Up RepresentativeClaims Processor
CredentialsHigh school diploma; some roles may prefer insurance certificationsHigh school diploma; insurance or claims certifications beneficial
Work EnvironmentOffice setting, interacting with insurance companies and clientsOffice setting, reviewing and processing insurance claims
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Primary FocusFollowing up on unpaid or delayed claims, ensuring paymentReviewing claim details, approving or denying claims

The main difference is that Insurance Follow Up Representatives focus on contacting insurance companies to resolve unpaid claims, while Claims Processors handle the initial review and decision-making on claims. Both roles require knowledge of insurance policies and strong communication skills, but their responsibilities differ in the claims lifecycle.

What are popular job titles related to Insurance Follow Up Representative jobs in California?

For Insurance Follow Up Representative jobs in California, the most frequently searched job titles are:

What job categories do people searching Insurance Follow Up Representative jobs in California look for?

The top searched job categories for Insurance Follow Up Representative jobs in California are:

What are popular job titles related to Insurance Follow Up Representative jobs in CA?

For Insurance Follow Up Representative jobs in CA, the most frequently searched job titles are:

Insurance Follow Up Representative jobs near you
Infographic showing various Insurance Follow Up Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, and 7% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $38,709 per year, or $18.6 per hour.

Starting Pay: $25.00/hour + Commission/Bonuses

Victorville, CA • On-site

Jennie Valdez-Farmers Insurance Agency
See more jobs at Jennie Valdez-Farmers Insurance Agencyexternal

$25 - $50/hr

Full-time

Life, PTO

Posted 15 days ago

Job description

Valdez Insurance Agency is a Farmers Insurance agency that also works with additional insurance carriers, providing our producers with multiple options to quote and sell coverage.

We are seeking a motivated and licensed Insurance Sales Producer with excellent communication skills, a strong sales mindset, and the drive to build a successful book of business


Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Hands on Training

Life Insurance

Career Growth Opportunities


Responsibilities
  • Generate insurance quotes and close new business
  • Sell Auto, Home, Renters, Life, and Commercial Insurance
  • Follow up consistently with leads and prospects
  • Identify cross-selling opportunities with existing customers
  • Explain insurance coverage clearly and professionally
  • Build strong relationships with customers
  • Meet daily quote and monthly sales goals
  • Maintain accurate notes and follow-up activities in our CRM

Requirements

Active California Property & Casualty Insurance License preferred, or willing to obtain in 60 days

Excellent verbal and written communication skills

Strong sales and closing skills

Professional, positive, and dependable

Comfortable making outbound calls and following up with leads

Goal-oriented and motivated by performance

Able to work independently and as part of a team


Starting at $25.00 per hour

Plus commission and/or performance bonuses


We are looking for someone who wants more than just an hourly position. This is an opportunity for a sales-driven insurance professional who wants to grow their income and career with our agency.


Interested? Apply today and tell us about your insurance and sales experience.