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Insurance Follow Up Representative Jobs in California

Major Medical Collector HYBRID

Irvine, CA · On-site

$21 - $33.15/hr

Conduct comprehensive insurance follow-up with: * Medicare * Medicare Advantage * Medi-Cal ... Communicate directly with insurance representatives regarding outstanding claims, payment status ...

Major Medical Collector HYBRID

Irvine, CA · On-site

$21 - $33.15/hr

Conduct comprehensive insurance follow-up with: * Medicare * Medicare Advantage * Medi-Cal ... Communicate directly with insurance representatives regarding outstanding claims, payment status ...

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Life Insurance Sales Representative Earn $150K-$500K+ | Las Vegas NV - Remote Flexibility Build a ... Manage leads and follow up * Participate in training and coaching Who Excels in This Role You may ...

Be Seen First

Life Insurance Sales Representative Earn $150K-$500K+ | Las Vegas NV - Remote Flexibility Build a ... Manage leads and follow up * Participate in training and coaching Who Excels in This Role You may ...

Be Seen First

Life Insurance Sales Representative Earn $150K-$500K+ | Las Vegas NV - Remote Flexibility Build a ... Manage leads and follow up * Participate in training and coaching Who Excels in This Role You may ...

Showing results 21-40

Insurance Follow Up Representative information

See California salary details

$13

$18

$23

How much do insurance follow up representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for insurance follow up representative in California is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $19.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance follow up representative?

To thrive as an Insurance Follow Up Representative, you need a solid understanding of medical billing, insurance claims processes, and often a high school diploma or equivalent. Familiarity with healthcare billing software, EHR systems, and payer portals is typically required, and certifications like Certified Revenue Cycle Specialist (CRCS) can be advantageous. Strong attention to detail, persistence, and effective communication skills help you resolve claim denials and collaborate with insurance companies. These skills ensure timely reimbursement, minimize revenue loss, and maintain accurate patient billing records.

What is the difference between Insurance Follow Up Representative vs Claims Processor?

AspectInsurance Follow Up RepresentativeClaims Processor
CredentialsHigh school diploma; some roles may prefer insurance certificationsHigh school diploma; insurance or claims certifications beneficial
Work EnvironmentOffice setting, interacting with insurance companies and clientsOffice setting, reviewing and processing insurance claims
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Primary FocusFollowing up on unpaid or delayed claims, ensuring paymentReviewing claim details, approving or denying claims

The main difference is that Insurance Follow Up Representatives focus on contacting insurance companies to resolve unpaid claims, while Claims Processors handle the initial review and decision-making on claims. Both roles require knowledge of insurance policies and strong communication skills, but their responsibilities differ in the claims lifecycle.

What are some common challenges faced by insurance follow up representatives in managing claim denials and how can they be addressed?

Insurance Follow Up Representatives often encounter challenges such as frequent claim denials, delayed payments, and complex payer requirements. To address these, representatives must stay updated on insurance policies, document interactions meticulously, and communicate effectively with both patients and insurance companies. Developing strong problem-solving skills and leveraging claim management software can help streamline the process and reduce errors. Collaboration with billing teams and maintaining up-to-date knowledge of payer rules also play a key role in overcoming these challenges.

What is an insurance follow up representative?

Insurance Follow Up Representatives are professionals who work in healthcare or insurance organizations to ensure that insurance claims are processed, followed up on, and paid in a timely manner. They review outstanding claims, communicate with insurance companies to resolve issues or denials, and update patient accounts accordingly. Their role is essential for maintaining the financial health of healthcare providers by minimizing delays and maximizing reimbursement from insurance carriers.
What are popular job titles related to Insurance Follow Up Representative jobs in California? For Insurance Follow Up Representative jobs in California, the most frequently searched job titles are:
What job categories do people searching Insurance Follow Up Representative jobs in California look for? The top searched job categories for Insurance Follow Up Representative jobs in California are:
Infographic showing various Insurance Follow Up Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 28% Part Time, 2% Temporary, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,709 per year, or $18.6 per hour.

$55K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago


Job description

Fiesta Auto Insurance - Insurance Sales Representative

Fiesta Auto Insurance is hiring motivated, competitive, and sales-driven individuals for an in-office Insurance Sales Representative position.

This is not a traditional desk or administrative position. You will speak with customers, identify their insurance needs, recommend products, follow up with leads, ask for the sale, and help grow your office.

Insurance experience is not required. Fiesta provides paid training and supports qualified candidates through the California insurance licensing process. However, applicants must be comfortable speaking with customers, making outbound calls, handling rejection, and working toward measurable sales goals.

Compensation and Opportunities
  • Guaranteed hourly base pay
  • Commission and performance bonuses
  • Potential to earn $55,000–$100,000+ annually, based on individual sales performance
  • $1,000 retention-based hiring bonus opportunity; restrictions apply
  • Weekly direct deposit
  • Paid insurance training and licensing support
  • Opportunity to become a certified tax preparer and earn additional commission during tax season
  • Career advancement and leadership opportunities

This position rewards employees who consistently follow up, generate sales, retain customers, and meet performance expectations.

Benefits

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Employee discounts
  • Mileage reimbursement
  • Referral program

Key Responsibilities

  • Generate insurance sales from incoming customers, leads, referrals, renewals, and follow-up opportunities
  • Provide insurance quotes and guide customers through thepurchasing process
  • Ask questions to understand each customer’s needs
  • Recommend appropriate insurance products and coverageoptions
  • Explain pricing, coverage, and available services clearly
  • Ask for the sale and work toward individual and officeperformance goals
  • Make outbound calls to potential customers, previouscustomers, and current policyholders
  • Follow up consistently with customers who have not yetpurchased
  • Identify opportunities to cross-sell additional products andservices
  • Build customer relationships that generate renewals andreferrals
  • Assist with payments, renewals, policy changes, and otherpolicy-service needs
  • Support local marketing, promotions, and community outreach
  • Maintain accurate customer records, policy information, andfollow-up notes
  • Complete daily office, documentation, and customer-serviceresponsibilities
  • Contribute to a professional, energetic, and goal-oriented office environment

What We Are Looking For

  • Strong communication and customer-service skills
  • Comfortable discussing prices, recommending services
  • Motivated by goals, commissions, bonuses, and career growth
  • Reliable, professional, organized, and able to follow established procedures
  • Comfortable making outbound follow-up calls
  • Able to handle rejection and remain productive
  • Must be willing and eligible to obtain a California Personal Lines Insurance License. Fiesta will provide training and support through the licensing process.
  • Reliable transportation
  • Valid work authorization
  • High school diploma or equivalent
  • Bilingual English and Spanish preferred
  • Sales, retail, restaurant, call-center, banking, collections, hospitality, or customer-service experience is preferred
  • Applicants must successfully complete a background check as part of the insurance licensing process. The background check may include a review of felony and misdemeanor convictions.
Requirements
  • Must be willing and eligible to obtain a California Personal Lines Insurance License
  • Fiesta will provide training and support through the licensing process
  • High school diploma or equivalent
  • Valid authorization to work in the United States
  • Reliable transportation
  • Bilingual English and Spanish preferred
  • Sales experience preferred but not required

Experience in retail sales, automotive sales, wireless sales, banking, collections, call centers, restaurants, hospitality, insurance, or other performance-based environments is especially valuable.

Applicants must successfully complete a background check as part of the insurance licensing process. The licensing review may include felony and misdemeanor convictions.

Schedule Requirements

This is a full-time, on-site position. Applicants must have availability within the following office hours:

  • Monday–Friday: 9:00 a.m.–7:00 p.m.
  • Saturday–Sunday: 10:00 a.m.–4:00 p.m.
  • Weekend and holiday availability may be required

Actual shifts are assigned based on business and staffing needs.

Important

This position is best suited for someone who enjoys speaking with customers, working toward goals, earning commission, and helping grow a business. It is not an administrative-only, remote, or low-customer-contact position.

Apply today to begin paid training and start building a career with Fiesta Auto Insurance.

Fiesta Auto Insurance: Making auto insurance and tax services simple and affordable, by saving you time and money in the Central Valley for over 20 years.
Fiesta Auto Insurance began its operations back in 1999. Today we have over 200 locations in the nation. Our first location opened in Madera, Ca in 2008. We now have 31 locations under the same ownership from McFarland, through Fresno, and all the way down to Los Banos. We recently expanded in Texas and opened 5 stores in the Fort Worth area. We are proud to be a family-owned and operated company.
Our team of insurance professionals can offer our clients coverage for their auto, home, business, rental property, boat, motorcycle and anything else they might need protected for the best prices.
All of our Fiesta Auto Insurance offices also offer income tax preparation services. Our team of professionals are trained to help clients get them the refund they deserve.
Our staff is always courteous, and their goal is to make every experience at Fiesta an exceptional one!