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Insurance Follow Up Rep Jobs (NOW HIRING)

CommonSpirit Health

Insurance Follow Up Rep

Omaha, NE

$15.75 - $18.75/hr

As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers. Every day you will review denials, initiate follow-up with insurers ...

CommonSpirit Health

$18 - $21.50/hr

Job Summary and Responsibilities As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers. Every day you will review denials ...

CommonSpirit Health

$18 - $21.50/hr

Job Summary and Responsibilities As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers. Every day you will review denials ...

Medix

Insurance Follow Up Representative

San Antonio, TX · On-site

$18 - $23/hr

Insurance Follow Up Representative Pay Range: $18.00 - $23.00 per hour (Commensurate with experience) Schedule: Monday - Friday (Standard Business Hours) Location: Hybrid About the Role Are you ...

CommonSpirit Health

Insurance Follow Up Rep

Omaha, NE · On-site

$15.75 - $18.75/hr

Job Summary and Responsibilities As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers. Every day you will review denials ...

Medix

Insurance Follow Up Representative

Helotes, TX · Hybrid

$18 - $23/hr

Insurance Follow Up Representative Pay Range: $18.00 - $23.00 per hour (Commensurate with experience) Schedule: Monday - Friday (Standard Business Hours) Location: Hybrid About the Role Are you ...

CommonSpirit Health

Insurance Follow Up Rep

Omaha, NE

$15.75 - $18.75/hr

Job Summary and Responsibilities As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers. Every day you will review denials ...

CommonSpirit Health

$18 - $21.50/hr

Job Summary and Responsibilities As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers. Every day you will review denials ...

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How much do insurance follow up rep jobs pay per hour?

As of May 30, 2026, the average hourly pay for insurance follow up rep in the United States is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Follow Up Rep, and why are they important?

To thrive as an Insurance Follow Up Rep, you need strong knowledge of healthcare billing, insurance claim processes, and accounts receivable, typically supported by a high school diploma or equivalent. Familiarity with medical billing software, EHR systems, and payer portals is often required. Attention to detail, persistence, and effective communication are crucial soft skills for resolving claim issues and negotiating with insurance companies. These skills and qualities are important to ensure accurate reimbursement, minimize claim denials, and support the financial health of healthcare organizations.

What are some common challenges faced by Insurance Follow Up Reps, and how can they be addressed?

Insurance Follow Up Reps often encounter challenges such as navigating complex payer requirements, handling claim denials, and meeting productivity targets. To address these, reps benefit from staying updated on payer policies, utilizing denial management tools, and maintaining clear communication with both payers and internal billing teams. Strong organizational skills and persistence are crucial, as resolving claims can require multiple follow-ups and thorough documentation. Regular training and collaboration with experienced team members also help reps stay effective and efficient in their role.

What are Insurance Follow Up Reps?

Insurance Follow Up Representatives are professionals who work in healthcare billing or medical offices to ensure that insurance claims are processed and paid in a timely manner. They review outstanding insurance claims, communicate with insurance companies to resolve denials or delays, and update patient accounts accordingly. Their role is crucial for maintaining the financial health of medical practices by minimizing unpaid claims and ensuring accurate reimbursement.

What is the difference between Insurance Follow Up Rep vs Claims Processor?

AspectInsurance Follow Up RepClaims Processor
Primary RoleFollow up on unpaid or delayed insurance claims to ensure paymentReview and process insurance claims for accuracy and approval
Required SkillsCommunication, persistence, knowledge of insurance policiesAttention to detail, data entry, understanding of claims procedures
Work EnvironmentOffice setting, healthcare or insurance companiesOffice setting, insurance or healthcare organizations
CertificationsGenerally none required, knowledge of insurance helpfulOften requires knowledge of claims processing systems, certifications vary

Both roles are essential in insurance operations, with the Insurance Follow Up Rep focusing on collection efforts and the Claims Processor handling claim review and approval. While they share similar environments and some skills, their core responsibilities differ in focus and daily tasks.

More about Insurance Follow Up Rep jobs
What cities are hiring for Insurance Follow Up Rep jobs? Cities with the most Insurance Follow Up Rep job openings:
What states have the most Insurance Follow Up Rep jobs? States with the most job openings for Insurance Follow Up Rep jobs include:
What job categories do people searching Insurance Follow Up Rep jobs look for? The top searched job categories for Insurance Follow Up Rep jobs are:
What are popular job titles related to Insurance Follow Up Rep jobs? For Insurance Follow Up Rep jobs, the most frequently searched job titles are:
Insurance Follow Up Rep jobs near you
Infographic showing various Insurance Follow Up Rep job openings in the United States as of May 2026, with employment types broken down into 74% Full Time, 21% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $39,222 per year, or $18.9 per hour.
Insurance Follow Up Representative

Insurance Follow Up Representative

Flowers Hospital

Dothan, AL

$16 - $19/hr

Full-time

Posted 29 days ago

Flowers Hospital rating

5.0

Company rating: 5.0 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

926th of 990 rated hospitals

Job description

Job Description Job Summary
The Insurance Follow-Up Representative supports the revenue cycle by ensuring timely and accurate insurance verification, authorization confirmation, and resolution of outstanding insurance-related issues prior to patient services. This role is responsible for reviewing account information, communicating with insurance carriers and physician offices, and verifying that all insurance follow-up requirements are completed to avoid payment delays or denials. The Insurance Follow-Up Representative ensures that patient accounts are accurate and ready for billing.
Essential Functions
  • Reviews patient accounts to verify insurance coverage, confirm authorizations, and ensure all required insurance information is captured and accurate prior to scheduled services.
  • Communicates with insurance carriers, physician offices, and third-party vendors to confirm or obtain prior authorizations, eligibility, and benefit coverage.
  • Updates and maintains patient account records with accurate demographic and insurance details in the system.
  • Identifies and resolves discrepancies or missing information that may impact timely reimbursement.
  • Documents all follow-up activities, communications, and account updates in the electronic health record and billing systems.
  • Refers self-pay patients to the Financial Counselor and provides an accurate face sheet and account details to facilitate financial assistance.
  • Assists with pre-registration processes by ensuring all required documentation is complete and forwarded to the appropriate departments.
  • Collaborates with scheduling, registration, medical records, and billing teams to correct and validate information as needed.
  • Provides reports or scheduling data to internal departments upon request.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.
Qualifications
  • 0-2 years of registration/clerical experience in a hospital or other healthcare environment required
Knowledge, Skills and Abilities
  • Knowledge of insurance verification, benefits coordination, and prior authorization processes.
  • Strong attention to detail and data accuracy.
  • Excellent communication and customer service skills.
  • Ability to interpret and explain insurance policies and hospital payment procedures.
  • Proficient in healthcare software systems and Microsoft Office applications.
  • Ability to manage multiple tasks and prioritize work in a fast-paced environment.
  • Strong problem-solving and organizational skills.

What Flowers Hospital employees say

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