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Insurance Follow Up Rep Jobs Near Me

Ferrante Allstate

Insurance Sales Rep

Columbus, OH · On-site

$50K - $75K/yr

We're seeking a motivated Insurance Sales Representative to join our growing agency. This role is ... Conduct proactive renewal reviews and account follow-up Requirements * Active Property Casualty ...

Ferrante Allstate

Insurance Sales Rep

Columbus, OH · On-site

$50K - $75K/yr

We're seeking a motivated Insurance Sales Representative to join our growing agency. This role is ... Conduct proactive renewal reviews and account follow-up Requirements * Active Property & Casualty ...

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How much do insurance follow up rep jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for insurance follow up rep in the United States is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.19 per hour, depending on experience, location, and employer.

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Insurance Follow Up Rep jobs near you
A map of the United States highlighting the number of Insurance Follow Up Rep job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Insurance Follow Up Rep job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Licensed Insurance Customer Service Representative

Otto Insurance Group

Mount Vernon, OH • On-site

$33K - $45K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

About Us:

Otto Insurance Group is a growing insurance agency committed to delivering outstanding customer service and tailored insurance solutions. We value integrity, professionalism, and building strong relationships with our clients.

Job Summary:

We’re seeking a Licensed Insurance Customer Service Representative to join our team. In this role, you’ll support our clients by addressing inquiries, processing policy changes, resolving issues, and ensuring client satisfaction. You’ll work closely with agents and underwriters to provide excellent service and build lasting client relationships.

Responsibilities:

  • Handle inbound and outbound customer service calls and emails

  • Assist clients with policy inquiries, coverage options, billing questions, and claims processes

  • Process policy endorsements, renewals, cancellations, and payments

  • Maintain accurate records in agency management systems 

  • Work with agents to follow up on leads, cross-sell, and upsell insurance products

  • Ensure compliance with state and federal regulations

  • Resolve client concerns quickly and professionally

  • Provide support during audits and maintain documentation

Qualifications:

  • Active insurance license (Property & Casualty)

  • Minimum [1-2] years of customer service experience in an insurance setting

  • Strong knowledge of insurance products, coverages, and procedures

  • Excellent verbal and written communication skills

  • Proficient in Microsoft Office and insurance agency management software

  • Detail-oriented with strong organizational skills

Benefits:

  • Competitive salary 

  • Health, dental, and vision insurance

  • Simple IRA with company match

  • Paid time off and holidays

  • Ongoing training and licensing support

  • Friendly and supportive team environment

How to Apply:

Submit your resume and a brief cover letter to mbetts@otto-ins.com. Please include your active license details.