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Insurance Follow Up Rep Jobs in Arkansas (NOW HIRING)

Baptist Health

Insurance Follow Up Rep

Little Rock, AR · On-site

$16.75 - $20.25/hr

This is a first level position for an Insurance Follow-up/Denial Representative. The representative performs all functions necessary to obtain timely reimbursement or resolve denial issues. The ...

Baptist Health

Insurance Follow Up Rep

Little Rock, AR · On-site

$16.75 - $20.25/hr

This is a first level position for an Insurance Follow-up/Denial Representative. The representative performs all functions necessary to obtain timely reimbursement or resolve denial issues. The ...

Highlands Oncology Group

Insurance Representative

Rogers, AR · On-site

$57K - $72K/yr

We are seeking a dedicated Insurance Representative who thrives in a fast-paced medical environment ... Routinely monitors all high balance accounts to ensure follow up activity. * Develops monthly ...

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Insurance Follow Up Rep information

See Arkansas salary details

$11

$15

$19

How much do insurance follow up rep jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for insurance follow up rep in Arkansas is $15.59, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $16.68 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be an insurance follow up rep?

To thrive as an Insurance Follow Up Rep, you need strong knowledge of healthcare billing, insurance claim processes, and accounts receivable, typically supported by a high school diploma or equivalent. Familiarity with medical billing software, EHR systems, and payer portals is often required. Attention to detail, persistence, and effective communication are crucial soft skills for resolving claim issues and negotiating with insurance companies. These skills and qualities are important to ensure accurate reimbursement, minimize claim denials, and support the financial health of healthcare organizations.

What is the difference between Insurance Follow Up Rep vs Claims Processor?

AspectInsurance Follow Up RepClaims Processor
Primary RoleFollow up on unpaid or delayed insurance claims to ensure paymentReview and process insurance claims for accuracy and approval
Required SkillsCommunication, persistence, knowledge of insurance policiesAttention to detail, data entry, understanding of claims procedures
Work EnvironmentOffice setting, healthcare or insurance companiesOffice setting, insurance or healthcare organizations
CertificationsGenerally none required, knowledge of insurance helpfulOften requires knowledge of claims processing systems, certifications vary

Both roles are essential in insurance operations, with the Insurance Follow Up Rep focusing on collection efforts and the Claims Processor handling claim review and approval. While they share similar environments and some skills, their core responsibilities differ in focus and daily tasks.

What is an insurance follow up rep?

Insurance Follow Up Representatives are professionals who work in healthcare billing or medical offices to ensure that insurance claims are processed and paid in a timely manner. They review outstanding insurance claims, communicate with insurance companies to resolve denials or delays, and update patient accounts accordingly. Their role is crucial for maintaining the financial health of medical practices by minimizing unpaid claims and ensuring accurate reimbursement.

What are common challenges faced by insurance follow up reps, and how can they be addressed?

Insurance Follow Up Reps often encounter challenges such as navigating complex payer requirements, handling claim denials, and meeting productivity targets. To address these, reps benefit from staying updated on payer policies, utilizing denial management tools, and maintaining clear communication with both payers and internal billing teams. Strong organizational skills and persistence are crucial, as resolving claims can require multiple follow-ups and thorough documentation. Regular training and collaboration with experienced team members also help reps stay effective and efficient in their role.
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Insurance Follow Up Rep jobs near you
Infographic showing various Insurance Follow Up Rep job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,433 per year, or $15.6 per hour.

Insurance Follow Up Rep

Baptist Health

Little Rock, AR • On-site

$16.75 - $20.25/hr

Full-time

Re-posted 20 days ago

Baptist Health South Florida rating

8.1

Company rating: 8.1 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

1st of 24 rated health and beauty retailers

Job description

Department: Clinic-PB Patient Fin Service
Shift: Day
Working Hours: M-F: 8 am to 5 pm
Summary:
This is a first level position for an Insurance Follow-up/Denial Representative. The representative performs all functions necessary to obtain timely reimbursement or resolve denial issues. The position is responsible for meeting productivity and quality audit standards and must operate as a team player within the department and demonstrate and adhere to Baptist Health's beliefs, mission, and values.
Other information:
MINIMUM QUALIFICATIONS
  1. HS Diploma or GED equivalent is required
  2. Experience in medical billing and collections or ICD-10 and CPT coding or exhibits the capability to learn.
  3. Ability to read and understand billing policies and obtain information from a variety of resources.
  4. Ability to use a computer and various software and navigate websites to accomplish set goals.
  5. Work with a positive attitude with patients, families, coworkers, leadership, payors and other internal and external customers.

This job will be authorized 640.00 hours bi-weekly.

What Baptist Health South Florida employees say

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About Baptist Health South Florida

Sourced by ZipRecruiter

Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 27,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World's Most Ethical Companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Miami, FL, US

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