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Insurance Follow Up Rep Jobs in California (NOW HIRING)

Robert Half

Patient Account Representative

Sacramento, CA · On-site

$21/hr

We are looking for a Patient Account Representative to support revenue cycle operations for health ... Manage follow-up activities for patient accounts involving Medi-Cal and other insurance plans to ...

Health Advocates

Insurance Collector I

Chatsworth, CA · On-site

$24.75 - $32.25/hr

... Follow-up, Commercial, Private, Insurance, Eligibility Representative, Hospital, Insurance, Healthcare, UBO4, HMO, PPO, POS, Managed Care, DME billing, HCFA-1500, CPT, EPIC, Paragon, Medisoft ...

Insight Global

Patient Account Rep

Irwindale, CA · On-site

$23 - $25/hr

Experience with government related insurances like Medicare and Medical * High School diploma ... Account Follow Up Representative to support their Refund Specialty department. This role is ...

Posted today

HEALTH ADVOCATES

Insurance Collector I

Chatsworth, CA · On-site

$24.75 - $32.25/hr

... Follow-up, Commercial, Private, Insurance, Eligibility Representative, Hospital, Insurance, Healthcare, UBO4, HMO, PPO, POS, Managed Care, DME billing, HCFA-1500, CPT, EPIC, Paragon, Medisoft ...

HEALTH ADVOCATES

Insurance Collector I

Chatsworth, CA

$24.75 - $32.25/hr

... Follow-up, Commercial, Private, Insurance, Eligibility Representative, Hospital, Insurance, Healthcare, UBO4, HMO, PPO, POS, Managed Care, DME billing, HCFA-1500, CPT, EPIC, Paragon, Medisoft ...

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All JobsInsurance Follow Up Rep JobsInsurance Follow Up Rep Jobs in California

Insurance Follow Up Rep information

See California salary details

$13

$18

$23

How much do insurance follow up rep jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for insurance follow up rep in California is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $19.90 per hour, depending on experience, location, and employer.

What is an insurance follow up rep?

Insurance Follow Up Representatives are professionals who work in healthcare billing or medical offices to ensure that insurance claims are processed and paid in a timely manner. They review outstanding insurance claims, communicate with insurance companies to resolve denials or delays, and update patient accounts accordingly. Their role is crucial for maintaining the financial health of medical practices by minimizing unpaid claims and ensuring accurate reimbursement.

What skills and qualifications are needed to be an insurance follow up rep?

To thrive as an Insurance Follow Up Rep, you need strong knowledge of healthcare billing, insurance claim processes, and accounts receivable, typically supported by a high school diploma or equivalent. Familiarity with medical billing software, EHR systems, and payer portals is often required. Attention to detail, persistence, and effective communication are crucial soft skills for resolving claim issues and negotiating with insurance companies. These skills and qualities are important to ensure accurate reimbursement, minimize claim denials, and support the financial health of healthcare organizations.

What are common challenges faced by insurance follow up reps, and how can they be addressed?

Insurance Follow Up Reps often encounter challenges such as navigating complex payer requirements, handling claim denials, and meeting productivity targets. To address these, reps benefit from staying updated on payer policies, utilizing denial management tools, and maintaining clear communication with both payers and internal billing teams. Strong organizational skills and persistence are crucial, as resolving claims can require multiple follow-ups and thorough documentation. Regular training and collaboration with experienced team members also help reps stay effective and efficient in their role.

What is the difference between Insurance Follow Up Rep vs Claims Processor?

AspectInsurance Follow Up RepClaims Processor
Primary RoleFollow up on unpaid or delayed insurance claims to ensure paymentReview and process insurance claims for accuracy and approval
Required SkillsCommunication, persistence, knowledge of insurance policiesAttention to detail, data entry, understanding of claims procedures
Work EnvironmentOffice setting, healthcare or insurance companiesOffice setting, insurance or healthcare organizations
CertificationsGenerally none required, knowledge of insurance helpfulOften requires knowledge of claims processing systems, certifications vary

Both roles are essential in insurance operations, with the Insurance Follow Up Rep focusing on collection efforts and the Claims Processor handling claim review and approval. While they share similar environments and some skills, their core responsibilities differ in focus and daily tasks.

What are popular job titles related to Insurance Follow Up Rep jobs in California?

For Insurance Follow Up Rep jobs in California, the most frequently searched job titles are:

What job categories do people searching Insurance Follow Up Rep jobs in California look for?

The top searched job categories for Insurance Follow Up Rep jobs in California are:

What are popular job titles related to Insurance Follow Up Rep jobs in CA?

For Insurance Follow Up Rep jobs in CA, the most frequently searched job titles are:

Insurance Follow Up Rep jobs near you
Infographic showing various Insurance Follow Up Rep job openings in California as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,709 per year, or $18.6 per hour.

Patient Account Representative

Robert Half

Sacramento, CA • On-site

$21/hr

Temporary

Posted 13 days ago

Job description

We are looking for a Patient Account Representative to support revenue cycle operations for healthcare accounts in Sacramento, California. This contract opportunity is ideal for someone who can balance accurate claim follow-up, strong payer knowledge, and responsive service when working with patients, providers, and insurance representatives. The person in this role will help resolve billing and reimbursement issues, monitor payment accuracy against contracted terms, and keep account activity moving forward in a fast-paced environment.
Responsibilities:
• Manage follow-up activities for patient accounts involving Medi-Cal and other insurance plans to drive timely resolution and payment.
• Review reimbursements against Medicare, Medi-Cal, and other payer agreements to confirm payments are processed at the correct contracted rates.
• Complete assigned NextGen work queues in accordance with departmental policies and established turnaround expectations.
• Submit account correction requests when adjustments are warranted and ensure documentation supports each change.
• Respond to inquiries from patients, clinics, physicians, and insurance carriers with clear and effective communication.
• Prepare and file first- and second-level appeals for denied, unpaid, or underpaid claims, and route higher-level appeals for review before submission.
• Process claim billing, including adding required chart notes, referrals, or other supporting records when necessary.
• Research eligibility, authorization, and insurance coverage details for preemie-related claims before billing activity begins.
• Resolve straightforward denial work items, post share-of-cost updates when patients pay directly, and escalate payer-specific concerns or trends to leadership.• At least 1 to 2 years of experience in healthcare billing, collections, patient accounts, or comparable industry training.
• Working knowledge of medical billing processes, denial management, insurance follow-up, and payment review practices.
• Familiarity with NextGen and the ability to manage assigned tasks efficiently within a billing workflow.
• Understanding of explanation of benefits documents, payer reimbursement guidelines, and insurance payment policies.
• Ability to navigate payer portals and evaluate whether claim payments align with expected contract pricing.
• Strong written and verbal communication skills with the ability to interact effectively with patients, payers, physicians, and internal teams.
• Proven ability to stay organized, adapt quickly to changing priorities, and perform well in a high-volume, deadline-driven setting.
• Customer-focused approach with professionalism, patience, empathy, and the ability to work both independently and collaboratively.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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