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Insurance Follow Up Rep Jobs (NOW HIRING)

Insurance Follow Up Representative Pay Range: $18.00 - $23.00 per hour (Commensurate with experience) Schedule: Monday - Friday (Standard Business Hours) Location: Hybrid About the Role Are you ...

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Insurance Follow Up Rep information

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How much do insurance follow up rep jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for insurance follow up rep in the United States is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Follow Up Rep, and why are they important?

To thrive as an Insurance Follow Up Rep, you need strong knowledge of healthcare billing, insurance claim processes, and accounts receivable, typically supported by a high school diploma or equivalent. Familiarity with medical billing software, EHR systems, and payer portals is often required. Attention to detail, persistence, and effective communication are crucial soft skills for resolving claim issues and negotiating with insurance companies. These skills and qualities are important to ensure accurate reimbursement, minimize claim denials, and support the financial health of healthcare organizations.

What is the difference between Insurance Follow Up Rep vs Claims Processor?

AspectInsurance Follow Up RepClaims Processor
Primary RoleFollow up on unpaid or delayed insurance claims to ensure paymentReview and process insurance claims for accuracy and approval
Required SkillsCommunication, persistence, knowledge of insurance policiesAttention to detail, data entry, understanding of claims procedures
Work EnvironmentOffice setting, healthcare or insurance companiesOffice setting, insurance or healthcare organizations
CertificationsGenerally none required, knowledge of insurance helpfulOften requires knowledge of claims processing systems, certifications vary

Both roles are essential in insurance operations, with the Insurance Follow Up Rep focusing on collection efforts and the Claims Processor handling claim review and approval. While they share similar environments and some skills, their core responsibilities differ in focus and daily tasks.

What are Insurance Follow Up Reps?

Insurance Follow Up Representatives are professionals who work in healthcare billing or medical offices to ensure that insurance claims are processed and paid in a timely manner. They review outstanding insurance claims, communicate with insurance companies to resolve denials or delays, and update patient accounts accordingly. Their role is crucial for maintaining the financial health of medical practices by minimizing unpaid claims and ensuring accurate reimbursement.

What are some common challenges faced by Insurance Follow Up Reps, and how can they be addressed?

Insurance Follow Up Reps often encounter challenges such as navigating complex payer requirements, handling claim denials, and meeting productivity targets. To address these, reps benefit from staying updated on payer policies, utilizing denial management tools, and maintaining clear communication with both payers and internal billing teams. Strong organizational skills and persistence are crucial, as resolving claims can require multiple follow-ups and thorough documentation. Regular training and collaboration with experienced team members also help reps stay effective and efficient in their role.
More about Insurance Follow Up Rep jobs
What cities are hiring for Insurance Follow Up Rep jobs? Cities with the most Insurance Follow Up Rep job openings:
What states have the most Insurance Follow Up Rep jobs? States with the most job openings for Insurance Follow Up Rep jobs include:
Infographic showing various Insurance Follow Up Rep job openings in the United States as of June 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,222 per year, or $18.9 per hour.
Insurance Follow Up Representative

Insurance Follow Up Representative

Medix

San Antonio, TX • On-site

$18 - $23/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 23 days ago


Job description

Job Title: Insurance Follow Up Representative
Pay Range: $18.00 - $23.00 per hour (Commensurate with experience) Schedule: Monday - Friday (Standard Business Hours) Location: Hybrid
About the Role
Are you looking to elevate your career in healthcare administration? This is a premier opportunity to get your foot in the door with Healthcare Revenue Cycle Management. Whether you are a seasoned pro or looking to transition into the field, we provide the hands-on training and mentorship needed to help you master the complexities of medical billing and collections.
Work Flexibility (Hybrid Model)
We believe in balance. Our hybrid scheduling is designed to reward expertise and growth:
  • Experienced Pros: Enjoy a hybrid schedule with 2 days remote per week after training & showcasing productivity.
  • Career Starters: For those new to insurance follow-up, you will be eligible for our hybrid schedule after your initial 90-day training period and ability to hit productivity metrics.

Day-to-Day Responsibilities
As a Revenue Cycle Specialist, you will be the engine that keeps our financial operations running smoothly. Your daily tasks will include:
  • Claim Management: Monitor and track claim statuses, identifying and resolving rejections or denials with urgency.
  • Payer Communication: Conduct regular follow-ups with insurance companies to resolve outstanding issues and ensure timely payment.
  • Appeals & Resolution: Review and appeal denied claims, ensuring all documentation adheres to strict deadlines and payer requirements.
  • Compliance & Knowledge: Stay sharp by maintaining up-to-date knowledge of insurance regulations, billing guidelines, and coding updates.
  • Cross-Functional Collaboration: Partner with internal teams to address billing discrepancies and ensure we remain compliant with all payer mandates.
  • Data Analysis: Generate and analyze billing/collection reports to identify trends and suggest process improvements.

Qualifications
Must-Haves:
  • Prior Healthcare Experience: A foundational understanding of the healthcare environment is required.
  • Industry Interest: A strong desire to grow within the Revenue Cycle field.
  • Detail Oriented: Exceptional organizational skills and a knack for spotting errors.

Nice-to-Haves:
  • Previous experience specifically within Insurance Follow-Up.
  • Familiarity with Revenue Cycle Management (RCM) software.

Why Join Us?
"This isn't just a job; it's a career path. We prioritize internal growth and provide the technical training necessary to turn healthcare enthusiasts into revenue cycle experts."
Benefits
  • Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
  • Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
  • 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
  • Short Term Disability Insurance.
  • Term Life Insurance Plan.

* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
* As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

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About Medix Staffing Solutions

Sourced by ZipRecruiter

Since 2001, we’ve been dedicated to helping you achieve your goals. Medix was created to become a leading provider of workforce solutions for clients and candidates across the healthcare and life sciences industries. Today, we are that leader. Headquartered in Chicago, we have 23 offices across the United States, and staff talent around the world. Medix is committed to fulfilling our core purpose as an organization: to positively impact the lives of our talent, clients, and teammates through employment, philanthropy, and opportunity. The combination of purpose and values has nurtured our thriving culture that encourages our internal team to excel at work and in everyday life.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US