ZipRecruiter

Log In

1

Insurance Follow Up Rep Jobs (NOW HIRING)

CHI Health Clinic

Insurance Follow Up Rep

Omaha, NE · On-site

$17.24 - $24.35/hr

Job Summary and Responsibilities As our Insurance Follow Up Rep, you will be a crucial asset in our revenue cycle management team, responsible for corresponding with commercial and government health ...

CHI Health Clinic

Insurance Follow Up Rep

Omaha, NE

$17.24 - $24.35/hr

Job Summary and Responsibilities As our Insurance Follow Up Rep, you will be a crucial asset in our revenue cycle management team, responsible for corresponding with commercial and government health ...

CHI Health Clinic

$17.24 - $24.35/hr

Job Summary and Responsibilities As our Insurance Follow Up Rep, you will be a crucial asset in our revenue cycle management team, responsible for corresponding with commercial and government health ...

CHI Health Clinic

Insurance Follow Up Rep

Omaha, NE

$17.24 - $24.35/hr

Job Summary and Responsibilities As our Insurance Follow Up Rep, you will be a crucial asset in our revenue cycle management team, responsible for corresponding with commercial and government health ...

CHI Health Clinic

Insurance Follow Up Rep

Omaha, NE · On-site +1

$17.24 - $24.35/hr

Job Summary and Responsibilities As our Insurance Follow Up Rep, you will be a crucial asset in our revenue cycle management team, responsible for corresponding with commercial and government health ...

CommonSpirit Health

Insurance Follow Up Rep

Omaha, NE

$15.75 - $18.75/hr

As our Insurance Follow Up Rep, you will be a crucial asset in our revenue cycle management team, responsible for corresponding with commercial and government health insurance payers. Your primary ...

CHI Health Clinic

Insurance Follow Up Rep

Omaha, NE

$17.24 - $24.35/hr

Job Summary and Responsibilities As our Insurance Follow Up Rep, you will be a crucial asset in our revenue cycle management team, responsible for corresponding with commercial and government health ...

Baptist Health

Insurance Follow Up Rep

Little Rock, AR · On-site

$16.75 - $20.25/hr

This is a first level position for an Insurance Follow-up/Denial Representative. The representative performs all functions necessary to obtain timely reimbursement or resolve denial issues. The ...

Baptist Health

Insurance Follow Up Rep

Little Rock, AR · On-site

$16.75 - $20.25/hr

This is a first level position for an Insurance Follow-up/Denial Representative. The representative performs all functions necessary to obtain timely reimbursement or resolve denial issues. The ...

Chattanooga Heart Institute

$16.42 - $23.19/hr

Responsible for follow up of insurance to include: claims submitted, appeal processes and inquiries; monthly accounts receivable reports to ensure timely and maximum reimbursement from assigned ...

next page

Showing results 1-20

All JobsInsurance Follow Up Rep Jobs

Insurance Follow Up Rep information

See salary details

$13

$18

$24

How much do insurance follow up rep jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for insurance follow up rep in the United States is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Follow Up Rep, and why are they important?

To thrive as an Insurance Follow Up Rep, you need strong knowledge of healthcare billing, insurance claim processes, and accounts receivable, typically supported by a high school diploma or equivalent. Familiarity with medical billing software, EHR systems, and payer portals is often required. Attention to detail, persistence, and effective communication are crucial soft skills for resolving claim issues and negotiating with insurance companies. These skills and qualities are important to ensure accurate reimbursement, minimize claim denials, and support the financial health of healthcare organizations.

How much does an insurance follow-up specialist make?

Insurance follow-up specialists typically earn between $35,000 and $50,000 annually, depending on experience, location, and employer. Some roles may offer additional compensation through bonuses or commissions, especially in customer service or collections environments.

What jobs pay 4000 a week without a degree?

An Insurance Follow Up Representative typically earns less than $4,000 per week, but high-level sales roles, insurance agents with commissions, or specialized financial advisors can reach or exceed this income level without a degree, especially with experience and strong client networks. These roles often require excellent communication skills, industry knowledge, and sometimes licensing or certifications rather than formal degrees.

What is the difference between Insurance Follow Up Rep vs Claims Processor?

AspectInsurance Follow Up RepClaims Processor
Primary RoleFollow up on unpaid or delayed insurance claims to ensure paymentReview and process insurance claims for accuracy and approval
Required SkillsCommunication, persistence, knowledge of insurance policiesAttention to detail, data entry, understanding of claims procedures
Work EnvironmentOffice setting, healthcare or insurance companiesOffice setting, insurance or healthcare organizations
CertificationsGenerally none required, knowledge of insurance helpfulOften requires knowledge of claims processing systems, certifications vary

Both roles are essential in insurance operations, with the Insurance Follow Up Rep focusing on collection efforts and the Claims Processor handling claim review and approval. While they share similar environments and some skills, their core responsibilities differ in focus and daily tasks.

What are Insurance Follow Up Reps?

Insurance Follow Up Representatives are professionals who work in healthcare billing or medical offices to ensure that insurance claims are processed and paid in a timely manner. They review outstanding insurance claims, communicate with insurance companies to resolve denials or delays, and update patient accounts accordingly. Their role is crucial for maintaining the financial health of medical practices by minimizing unpaid claims and ensuring accurate reimbursement.

What is an insurance follow-up representative?

An insurance follow-up representative is a professional who contacts clients or insurance companies to track the status of claims, verify coverage, and ensure timely processing. They often use customer service skills and insurance software to resolve issues and improve claim outcomes.

What does an insurance follow-up do?

An insurance follow-up representative contacts clients and insurance companies to track claim statuses, gather additional information, and ensure timely processing of claims. They use communication skills and may utilize insurance software to update records and resolve issues efficiently.

What are some common challenges faced by Insurance Follow Up Reps, and how can they be addressed?

Insurance Follow Up Reps often encounter challenges such as navigating complex payer requirements, handling claim denials, and meeting productivity targets. To address these, reps benefit from staying updated on payer policies, utilizing denial management tools, and maintaining clear communication with both payers and internal billing teams. Strong organizational skills and persistence are crucial, as resolving claims can require multiple follow-ups and thorough documentation. Regular training and collaboration with experienced team members also help reps stay effective and efficient in their role.
More about Insurance Follow Up Rep jobs
What cities are hiring for Insurance Follow Up Rep jobs? Cities with the most Insurance Follow Up Rep job openings:
What states have the most Insurance Follow Up Rep jobs? States with the most job openings for Insurance Follow Up Rep jobs include:
What job categories do people searching Insurance Follow Up Rep jobs look for? The top searched job categories for Insurance Follow Up Rep jobs are:
What are popular job titles related to Insurance Follow Up Rep jobs? For Insurance Follow Up Rep jobs, the most frequently searched job titles are:
Insurance Follow Up Rep jobs near you
Infographic showing various Insurance Follow Up Rep job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,222 per year, or $18.9 per hour.
Insurance Follow Up Rep

Insurance Follow Up Rep

CommonSpirit Health

Chattanooga, TN

$16 - $19/hr

Full-time

Posted 21 days ago

CommonSpirit Health rating

7.1

Company rating: 7.1 out of 10

Based on 521 frontline employees who took The Breakroom Quiz

374th of 886 rated healthcare providers

Job description

CommonSpirit Medical Group (Mountain Management Services) is a leading provider of comprehensive office management services and affiliated physicians in Southeast Tennessee and North Georgia. Our award-winning, faith-based organization is dedicated to supporting the delivery of exceptional healthcare in the region. We are proud to be consistently recognized for excellence by organizations like U.S. News & World Report, PINC AI™, CMS, Healthgrades®, Leapfrog, and as one of the Best Places to Work in Tennessee. We are honored to be your trusted ally in health, dedicated to serving our community with compassion and excellence.


As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers.
Every day you will review denials, initiate follow-up with insurers, rectify billing errors, submit appeals, and negotiate for maximum reimbursement.
To be successful, you will understand billing regulations, possess strong problem-solving skills, and communicate effectively to optimize revenue recovery.

  • Follows-up with insurance payers to research and resolve unpaid insurance accounts receivable; makes necessary corrections in the practice management system to ensure appropriate reimbursement is received for all FMG providers.
  • Applies a thorough understanding/interpretation of Explanation of Benefits (EOBs) and remittance advices, including when and how to ensure that correct and appropriate payment has been received.
  • Communicates effectively over the phone and through written correspondence to explain why a balance is outstanding, denied and/or underpaid using accurate and supported reasoning based on EOBs, reimbursement, and payer specific requirements.
  • Resubmits claims with necessary information when requested through paper or electronic methods.
  • Anticipates potential areas of concern within the follow-up function; identify issues/trends and conducts staff training to address and rectify.
  • Recognizes when additional assistance is needed to resolve insurance balances and escalates appropriately and timely through defined communication and escalation channels.

Required

  • High School Graduate, upon hire or
  • High School GED, upon hire 


Preferred

  • Other Graduation from a post-high school program in medical billing or other business-related field and Two years of revenue cycle or related work experience that demonstrates attainment of the requisite job knowledge and abilities

What CommonSpirit Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply