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Insurance Follow Up Rep Jobs (NOW HIRING)

CFS

Insurance Follow Up

Greenwood, IN

... representatives while aggressively pursuing claim resolution. This Insurance Follow Up Specialist role offers an excellent opportunity for someone with healthcare billing and denial management ...

CFS

Insurance Follow Up

Greenwood, IN · On-site

... representatives while aggressively pursuing claim resolution. This Insurance Follow Up Specialist role offers an excellent opportunity for someone with healthcare billing and denial management ...

RevOne Companies

Insurance Follow-up

Greenwood, IN · On-site

$36.50K - $50.20K/yr

Position Summary The Insurance Follow-up Representative is responsible is to insure that all necessary processing has been completed for any and all involved insurance policies to resolve account ...

RevOne Companies

Insurance Follow-up

Greenwood, IN · On-site

$16 - $19/hr

Job Type Full-time Description Position Summary The Insurance Follow-up Representative is responsible is to insure that all necessary processing has been completed for any and all involved insurance ...

Complete Billing Services

Insurance Follow-up

Greenwood, IN

$36.50K - $50.20K/yr

Description Position Summary The Insurance Follow-up Representative is responsible is to insure that all necessary processing has been completed for any and all involved insurance policies to resolve ...

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How much do insurance follow up rep jobs pay per hour?

As of May 31, 2026, the average hourly pay for insurance follow up rep in the United States is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Follow Up Rep, and why are they important?

To thrive as an Insurance Follow Up Rep, you need strong knowledge of healthcare billing, insurance claim processes, and accounts receivable, typically supported by a high school diploma or equivalent. Familiarity with medical billing software, EHR systems, and payer portals is often required. Attention to detail, persistence, and effective communication are crucial soft skills for resolving claim issues and negotiating with insurance companies. These skills and qualities are important to ensure accurate reimbursement, minimize claim denials, and support the financial health of healthcare organizations.

What are some common challenges faced by Insurance Follow Up Reps, and how can they be addressed?

Insurance Follow Up Reps often encounter challenges such as navigating complex payer requirements, handling claim denials, and meeting productivity targets. To address these, reps benefit from staying updated on payer policies, utilizing denial management tools, and maintaining clear communication with both payers and internal billing teams. Strong organizational skills and persistence are crucial, as resolving claims can require multiple follow-ups and thorough documentation. Regular training and collaboration with experienced team members also help reps stay effective and efficient in their role.

What are Insurance Follow Up Reps?

Insurance Follow Up Representatives are professionals who work in healthcare billing or medical offices to ensure that insurance claims are processed and paid in a timely manner. They review outstanding insurance claims, communicate with insurance companies to resolve denials or delays, and update patient accounts accordingly. Their role is crucial for maintaining the financial health of medical practices by minimizing unpaid claims and ensuring accurate reimbursement.

What is the difference between Insurance Follow Up Rep vs Claims Processor?

AspectInsurance Follow Up RepClaims Processor
Primary RoleFollow up on unpaid or delayed insurance claims to ensure paymentReview and process insurance claims for accuracy and approval
Required SkillsCommunication, persistence, knowledge of insurance policiesAttention to detail, data entry, understanding of claims procedures
Work EnvironmentOffice setting, healthcare or insurance companiesOffice setting, insurance or healthcare organizations
CertificationsGenerally none required, knowledge of insurance helpfulOften requires knowledge of claims processing systems, certifications vary

Both roles are essential in insurance operations, with the Insurance Follow Up Rep focusing on collection efforts and the Claims Processor handling claim review and approval. While they share similar environments and some skills, their core responsibilities differ in focus and daily tasks.

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What are popular job titles related to Insurance Follow Up Rep jobs? For Insurance Follow Up Rep jobs, the most frequently searched job titles are:
Insurance Follow Up Rep jobs near you
Infographic showing various Insurance Follow Up Rep job openings in the United States as of May 2026, with employment types broken down into 74% Full Time, 21% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $39,222 per year, or $18.9 per hour.
Remote Insurance Follow Up Representative

Remote Insurance Follow Up Representative

Physical Rehabilitation Network

Dallas, TX • On-site, Remote

$17 - $19/hr

Full-time, Per diem

Posted 5 days ago

Physical Rehabilitation Network rating

6.3

Company rating: 6.3 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Pay: $17-19/hr
Location: Remote
Candidate MUST be in one of these States: NV, ID, AZ, NM, TX, MT, OK, WY, SD, ND, MN, MO, KY, TN
About the Role: If you LOVE working in a Revenue Cycle or Medical Billing in a fast-paced environment, but from the comfort of your own home, then this might be an exciting opportunity for you. We are rapidly growing and leading physical therapy (PT) clinic platform in the U.S. We own and operate 200+ PT clinics that provide a variety of outpatient rehabilitation services, including physical therapy, occupational therapy, hand therapy and other ancillary services. Voted Glassdoor's "Best Places to Work 2021", we are seeking an independent and extremely detail oriented Follow Up Representative. The position is responsible for the full range of Payor follow up with different types of Payors. This position is full time (40 hours/week, Monday-Friday).
Job Duties:
  • Manage primary and secondary claims
  • Respond promptly to billing inquiries from patients, insurance companies and departments
  • Work with clinics to identify and resolve issues regarding outstanding account balances
  • Resolve denials and submit appeals
  • Utilizes the most efficient resources to secure timely payment of open claims
  • Research assigned correspondence and takes necessary action to resolve requests
  • Ensures daily accomplishments contribute toward company goals for A/R
  • Resolve accounts in follow-up queues

Job Requirements:
  • High School/G.E.D requirement or equivalent combination of education and experience required
  • 1-year prior medical receivable collections experience preferred
  • Understanding of medical claims processing
  • Experience with insurance systems
  • Knowledge of insurance including State and Federal rules and regulations as they relate to billing and collections
  • Ability to understand claim denials/rejections
  • Ability to read an Explanation of Benefits
  • Knowledge of medical terminology

About Our Company:
Founded in 1991, Physical Rehabilitation Network (PRN) is a physical therapy organization headquartered in Carlsbad, California. We currently support over 200 independently owned and operated physical rehabilitation clinics across sixteen states with more than 1,800 employees.
As the leading, therapist-friendly physical rehabilitation organization in the west, our purpose is to provide our therapist partners full operational and administrative support so they can focus on what they do best deliver the highest levels of quality care and experiences for patients.
Title: Follow Up Representative

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