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Insurance Follow Up Rep Jobs (NOW HIRING)

HOPCo

Insurance Follow-Up Rep

Phoenix, AZ · On-site +1

$38K - $52K/yr

The Insurance Follow-Up Rep is responsible for the facilitation of insurance billing and collection activities, following patient accounts through the billing process to the payor, working with the ...

HOPCo

Insurance Follow Up Representative

Phoenix, AZ · On-site +1

$16.75 - $20.25/hr

Reviews insurance denials and rejections to determine the next appropriate action steps and obtain the necessary information to resolve any outstanding denials/rejections. * Verifies patient ...

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Insurance Follow Up Rep information

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How much do insurance follow up rep jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for insurance follow up rep in the United States is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Follow Up Rep, and why are they important?

To thrive as an Insurance Follow Up Rep, you need strong knowledge of healthcare billing, insurance claim processes, and accounts receivable, typically supported by a high school diploma or equivalent. Familiarity with medical billing software, EHR systems, and payer portals is often required. Attention to detail, persistence, and effective communication are crucial soft skills for resolving claim issues and negotiating with insurance companies. These skills and qualities are important to ensure accurate reimbursement, minimize claim denials, and support the financial health of healthcare organizations.

How much does an insurance follow-up specialist make?

Insurance follow-up specialists typically earn between $35,000 and $50,000 annually, depending on experience, location, and employer. Some roles may offer additional compensation through bonuses or commissions, especially in customer service or collections environments.

What jobs pay 4000 a week without a degree?

An Insurance Follow Up Representative typically earns less than $4,000 per week, but high-level sales roles, insurance agents with commissions, or specialized financial advisors can reach or exceed this income level without a degree, especially with experience and strong client networks. These roles often require excellent communication skills, industry knowledge, and sometimes licensing or certifications rather than formal degrees.

What is the difference between Insurance Follow Up Rep vs Claims Processor?

AspectInsurance Follow Up RepClaims Processor
Primary RoleFollow up on unpaid or delayed insurance claims to ensure paymentReview and process insurance claims for accuracy and approval
Required SkillsCommunication, persistence, knowledge of insurance policiesAttention to detail, data entry, understanding of claims procedures
Work EnvironmentOffice setting, healthcare or insurance companiesOffice setting, insurance or healthcare organizations
CertificationsGenerally none required, knowledge of insurance helpfulOften requires knowledge of claims processing systems, certifications vary

Both roles are essential in insurance operations, with the Insurance Follow Up Rep focusing on collection efforts and the Claims Processor handling claim review and approval. While they share similar environments and some skills, their core responsibilities differ in focus and daily tasks.

What are Insurance Follow Up Reps?

Insurance Follow Up Representatives are professionals who work in healthcare billing or medical offices to ensure that insurance claims are processed and paid in a timely manner. They review outstanding insurance claims, communicate with insurance companies to resolve denials or delays, and update patient accounts accordingly. Their role is crucial for maintaining the financial health of medical practices by minimizing unpaid claims and ensuring accurate reimbursement.

What is an insurance follow-up representative?

An insurance follow-up representative is a professional who contacts clients or insurance companies to track the status of claims, verify coverage, and ensure timely processing. They often use customer service skills and insurance software to resolve issues and improve claim outcomes.

What does an insurance follow-up do?

An insurance follow-up representative contacts clients and insurance companies to track claim statuses, gather additional information, and ensure timely processing of claims. They use communication skills and may utilize insurance software to update records and resolve issues efficiently.

What are some common challenges faced by Insurance Follow Up Reps, and how can they be addressed?

Insurance Follow Up Reps often encounter challenges such as navigating complex payer requirements, handling claim denials, and meeting productivity targets. To address these, reps benefit from staying updated on payer policies, utilizing denial management tools, and maintaining clear communication with both payers and internal billing teams. Strong organizational skills and persistence are crucial, as resolving claims can require multiple follow-ups and thorough documentation. Regular training and collaboration with experienced team members also help reps stay effective and efficient in their role.
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What are popular job titles related to Insurance Follow Up Rep jobs? For Insurance Follow Up Rep jobs, the most frequently searched job titles are:
Insurance Follow Up Rep jobs near you
Infographic showing various Insurance Follow Up Rep job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,222 per year, or $18.9 per hour.
Insurance Follow Up Rep

Insurance Follow Up Rep

Chattanooga Heart Institute

Chattanooga, TN • On-site

$16.42 - $23.19/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description


Job Summary and Responsibilities

Job Summary:

Responsible for follow up of insurance to include: claims submitted, appeal processes and inquiries; monthly accounts receivable reports to ensure timely and maximum reimbursement from assigned insurance carriers.

Essential Responsibilities:

  • Field patient and insurance calls regarding patient account receivables.
  • Audit patient accounts for accuracy regarding charges, payments, demographics, insurance information and filing to ensure contractual agreements are being met.
  • Request adjustments, write-off, payment, refunds/recoups, and transfers when appropriate.
  • Work insurance aging reports, review claims status, patient eligibility, accuracy of account information and modify as needed to ensure proper and timely payment while maintaining A/R aging per company guidelines to maximize reimbursement.
  • Submit patient claims, paper and electronic, after corrections have been made or when re-billing is needed.  Create appeal letters to submit to insurance carrier for timely payment.
  • Review and reply (as needed) to all insurance correspondence, including assigned carrier newsletters and guidelines as well as maintain a working knowledge of assigned carrier website.
  • Maintain current knowledge of insurance guidelines through newsletters and websites.
  • Assist with demographic/charge entry and capture of all hospital charges.
  • Work in all areas of the department during peak times, vacations, illnesses, etc.
  •  
Job Requirements

Education:

High school diploma or equivalent; some college preferred.

Qualifications:

Two or more years in health insurance processing; medical office experience preferred.

Where You'll Work

The Chattanooga Heart Institute offers the most comprehensive cardiac care available in this region. Founded in 1976, we now have six offices in Tennessee and one in Georgia. Our practice is made up of 29 board-certified cardiologists, three cardiothoracic surgeons and three vascular surgeons. We merged with CHI Memorial Health Care System in 2011 which is part of CommonSpirit Health. CommonSpirit has more than 700 care sites across the U.S. and is committed to building healthy communities.

Qualifications:

Education:

High school diploma or equivalent; some college preferred.

Qualifications:

Two or more years in health insurance processing; medical office experience preferred.

Employment Type: Full Time

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