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Insurance Follow Up Representative Jobs (NOW HIRING)

Baptist Health

Insurance Follow Up Rep

Little Rock, AR · On-site

$16.75 - $20.25/hr

This is a first level position for an Insurance Follow-up/Denial Representative. The representative performs all functions necessary to obtain timely reimbursement or resolve denial issues. The ...

Baptist Health

Insurance Follow Up Rep

Little Rock, AR · On-site

$16.75 - $20.25/hr

This is a first level position for an Insurance Follow-up/Denial Representative. The representative performs all functions necessary to obtain timely reimbursement or resolve denial issues. The ...

Baptist Health

Insurance Follow Up Rep

Little Rock, AR · On-site

$16.75 - $20.25/hr

This is a first level position for an Insurance Follow-up/Denial Representative. The representative performs all functions necessary to obtain timely reimbursement or resolve denial issues. The ...

Baptist Health

Insurance Follow Up Rep

Little Rock, AR · On-site

$16.75 - $20.25/hr

This is a first level position for an Insurance Follow-up/Denial Representative. The representative performs all functions necessary to obtain timely reimbursement or resolve denial issues. The ...

Resource Hub

Insurance Follow Up Representative

Indianapolis, IN · On-site

$16.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We are looking for an Insurance Authorization Representative to join our team! Education and Experience: * High School Diploma required Overview: The Insurance Authorization Representative will ...

Catholic Health

Insurance Follow-up Representative

Melville, NY · On-site +1

$24 - $31/hr

  • Medical

  • Retirement

Job Details Under the direction of the Physician Revenue Realization Manager, the Insurance Follow-Up Representative is responsible for investigating claims status with insurance carriers, correcting ...

HOPCo

Insurance Follow-Up Rep

Phoenix, AZ · On-site +1

$38K - $52K/yr

  • Medical

  • Retirement

The Insurance Follow-Up Rep is responsible for the facilitation of insurance billing and collection activities, following patient accounts through the billing process to the payor, working with the ...

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Insurance Follow Up Representative information

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How much do insurance follow up representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for insurance follow up representative in the United States is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.19 per hour, depending on experience, location, and employer.

What is an insurance follow up representative?

Insurance Follow Up Representatives are professionals who work in healthcare or insurance organizations to ensure that insurance claims are processed, followed up on, and paid in a timely manner. They review outstanding claims, communicate with insurance companies to resolve issues or denials, and update patient accounts accordingly. Their role is essential for maintaining the financial health of healthcare providers by minimizing delays and maximizing reimbursement from insurance carriers.

What are the key skills and qualifications needed to thrive as an insurance follow up representative?

To thrive as an Insurance Follow Up Representative, you need a solid understanding of medical billing, insurance claims processes, and often a high school diploma or equivalent. Familiarity with healthcare billing software, EHR systems, and payer portals is typically required, and certifications like Certified Revenue Cycle Specialist (CRCS) can be advantageous. Strong attention to detail, persistence, and effective communication skills help you resolve claim denials and collaborate with insurance companies. These skills ensure timely reimbursement, minimize revenue loss, and maintain accurate patient billing records.

What are some common challenges faced by insurance follow up representatives in managing claim denials and how can they be addressed?

Insurance Follow Up Representatives often encounter challenges such as frequent claim denials, delayed payments, and complex payer requirements. To address these, representatives must stay updated on insurance policies, document interactions meticulously, and communicate effectively with both patients and insurance companies. Developing strong problem-solving skills and leveraging claim management software can help streamline the process and reduce errors. Collaboration with billing teams and maintaining up-to-date knowledge of payer rules also play a key role in overcoming these challenges.

What is the difference between Insurance Follow Up Representative vs Claims Processor?

AspectInsurance Follow Up RepresentativeClaims Processor
CredentialsHigh school diploma; some roles may prefer insurance certificationsHigh school diploma; insurance or claims certifications beneficial
Work EnvironmentOffice setting, interacting with insurance companies and clientsOffice setting, reviewing and processing insurance claims
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Primary FocusFollowing up on unpaid or delayed claims, ensuring paymentReviewing claim details, approving or denying claims

The main difference is that Insurance Follow Up Representatives focus on contacting insurance companies to resolve unpaid claims, while Claims Processors handle the initial review and decision-making on claims. Both roles require knowledge of insurance policies and strong communication skills, but their responsibilities differ in the claims lifecycle.

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Insurance Follow Up Representative jobs near you
Infographic showing various Insurance Follow Up Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,222 per year, or $18.9 per hour.

Insurance Follow Up Rep

Baptist Health

Little Rock, AR • On-site

$16.75 - $20.25/hr

Full-time

Re-posted 27 days ago

Baptist Health South Florida rating

8.1

Company rating: 8.1 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

1st of 24 rated health and beauty retailers

Job description

Department: Clinic-PB Patient Fin Service
Shift: Day
Working Hours: 8-5
Summary:
This is a first level position for an Insurance Follow-up/Denial Representative. The representative performs all functions necessary to obtain timely reimbursement or resolve denial issues. The position is responsible for meeting productivity and quality audit standards and must operate as a team player within the department and demonstrate and adhere to Baptist Health's beliefs, mission, and values.
Other information:
MINIMUM QUALIFICATIONS
  1. HS Diploma or GED equivalent is required
  2. Experience in medical billing and collections or ICD-10 and CPT coding or exhibits the capability to learn.
  3. Ability to read and understand billing policies and obtain information from a variety of resources.
  4. Ability to use a computer and various software and navigate websites to accomplish set goals.
  5. Work with a positive attitude with patients, families, coworkers, leadership, payors and other internal and external customers.

This job will be authorized 80.00 hours bi-weekly.

What Baptist Health South Florida employees say

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About Baptist Health South Florida

Sourced by ZipRecruiter

Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 27,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World's Most Ethical Companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Miami, FL, US

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