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Insurance Follow Up Representative Jobs in Milwaukee, WI

Medix

Account Rep II

Wauwatosa, WI · On-site

$22/hr

Job Summary The Accounts Receivable (AR) Specialist / Billing Representative utilizes a strong ... Minimum 1 year of experience in insurance follow-up or billing. * Experience resolving denial ...

Novir

Insurance Verification Representative

Milwaukee, WI · On-site

$16.75 - $21.50/hr

The Insurance Verification Representative (Registration Representative) supports the patient intake ... claims. * Follow up on unpaid or denied claims and assist in preparing insurance appeals.

Novir

Insurance Verification Representative

Milwaukee, WI

$16.75 - $21.50/hr

The Insurance Verification Representative (Registration Representative) supports the patient intake ... claims. * Follow up on unpaid or denied claims and assist in preparing insurance appeals.

Novir

Insurance Verification Representative

Milwaukee, WI

$16.75 - $21.50/hr

The Insurance Verification Representative (Registration Representative) supports the patient intake ... claims. * Follow up on unpaid or denied claims and assist in preparing insurance appeals.

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All JobsInsurance Follow Up Representative JobsInsurance Follow Up Representative Jobs in Milwaukee, WI

Insurance Follow Up Representative information

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How much do insurance follow up representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for insurance follow up representative in Milwaukee, WI is $18.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $19.90 per hour, depending on experience, location, and employer.

What is an insurance follow up representative?

Insurance Follow Up Representatives are professionals who work in healthcare or insurance organizations to ensure that insurance claims are processed, followed up on, and paid in a timely manner. They review outstanding claims, communicate with insurance companies to resolve issues or denials, and update patient accounts accordingly. Their role is essential for maintaining the financial health of healthcare providers by minimizing delays and maximizing reimbursement from insurance carriers.

What are the key skills and qualifications needed to thrive as an insurance follow up representative?

To thrive as an Insurance Follow Up Representative, you need a solid understanding of medical billing, insurance claims processes, and often a high school diploma or equivalent. Familiarity with healthcare billing software, EHR systems, and payer portals is typically required, and certifications like Certified Revenue Cycle Specialist (CRCS) can be advantageous. Strong attention to detail, persistence, and effective communication skills help you resolve claim denials and collaborate with insurance companies. These skills ensure timely reimbursement, minimize revenue loss, and maintain accurate patient billing records.

What are some common challenges faced by insurance follow up representatives in managing claim denials and how can they be addressed?

Insurance Follow Up Representatives often encounter challenges such as frequent claim denials, delayed payments, and complex payer requirements. To address these, representatives must stay updated on insurance policies, document interactions meticulously, and communicate effectively with both patients and insurance companies. Developing strong problem-solving skills and leveraging claim management software can help streamline the process and reduce errors. Collaboration with billing teams and maintaining up-to-date knowledge of payer rules also play a key role in overcoming these challenges.

What is the difference between Insurance Follow Up Representative vs Claims Processor?

AspectInsurance Follow Up RepresentativeClaims Processor
CredentialsHigh school diploma; some roles may prefer insurance certificationsHigh school diploma; insurance or claims certifications beneficial
Work EnvironmentOffice setting, interacting with insurance companies and clientsOffice setting, reviewing and processing insurance claims
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Primary FocusFollowing up on unpaid or delayed claims, ensuring paymentReviewing claim details, approving or denying claims

The main difference is that Insurance Follow Up Representatives focus on contacting insurance companies to resolve unpaid claims, while Claims Processors handle the initial review and decision-making on claims. Both roles require knowledge of insurance policies and strong communication skills, but their responsibilities differ in the claims lifecycle.

What are popular job titles related to Insurance Follow Up Representative jobs in Milwaukee, WI?

For Insurance Follow Up Representative jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Insurance Follow Up Representative jobs in Milwaukee, WI look for?

The top searched job categories for Insurance Follow Up Representative jobs in Milwaukee, WI are:

Insurance Follow Up Representative jobs near you
Infographic showing various Insurance Follow Up Representative job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,644 per year, or $18.6 per hour.

Account Representative - Insurance Follow-up and Client Relations

Billing Management Inc

Racine, WI • On-site

Full-time

Re-posted 6 days ago

Job description

Job Title: Account Representative - Level One
Department: Account Representatives Department
Reports To: Manager

Job Summary:
The Account Representative is responsible for the direct management of assigned accounts through working the accounts receivable to obtain payment on outstanding balances, running client reports, creating patient statements, and communicating directly with the client(s).

Supervisory Responsibilities:
None

Essential Responsibilities:
1. Ensures compliance with established workflows, regulations, laws, ethics, compliance program, and contracting agreements related to billing by remaining up-to-date with requirements and established workflows.
2. Assists in identifying risk areas and preventing abuse and fraud.
3. Maintains confidentiality.
4. Works cooperatively with others.
5. Organizes work, sets priorities to meet deadlines, and adjusts as required.
6. Manages account receivable balances and contacts third-party payers to determine the reason for non-payment of claims.
7. Corrects errors and re-submits claims to receive payment.
8. Writes appeals for denials.
9. Conducts necessary follow-up in a timely manner until claims are paid or no further action can be taken.
10. Applies appropriate adjustments to claim outstanding balances.
11. Assists in determining which accounts are sent to collections.
12. Prepares patient refund request documentation.
13. Completes assigned tasks in a timely manner.
14. Updates patient demographic information when necessary.
15. Serves as a liaison between the client and third-party payers.
16. Completes detailed and accurate account notes for any work completed on the claim/account.
17. Prepares client reports based on client specifications.
18. Prepares patient statements.
Educational or Experience Requirements:
 High School Diploma
 One year of related experience
Skill Requirements:
 Demonstrated proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
 Knowledge federal, state, and payer-specific regulations and policies pertaining to documentation, coding, and billing for services.
 Excellent verbal and written communication skills.

Physical Requirements:
 Prolonged periods of sitting at a desk and working on a computer.