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Insurance Follow Up Representative Jobs in Washington

RSI

Insurance Follow-up Agent

Sterling, VA · On-site +1

The job of the Recovery Specialist (insurance billing and collections) is to reconcile aged ... The physical demands described here are representative of those that must be met by an employee to ...

Luminis Health

Cash Operations Representative

Annapolis, MD · On-site

$17.20 - $23.71/hr

Experience and knowledge in overall claims processing and insurance follow up collections preferred ... representative of those an employee encounters while performing the essential functions of this ...

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All JobsInsurance Follow Up Representative JobsInsurance Follow Up Representative Jobs in Washington

Insurance Follow Up Representative information

See Washington salary details

$15

$21

$27

How much do insurance follow up representative jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for insurance follow up representative in Washington is $21.36, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $22.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Follow Up Representative, and why are they important?

To thrive as an Insurance Follow Up Representative, you need a solid understanding of medical billing, insurance claims processes, and often a high school diploma or equivalent. Familiarity with healthcare billing software, EHR systems, and payer portals is typically required, and certifications like Certified Revenue Cycle Specialist (CRCS) can be advantageous. Strong attention to detail, persistence, and effective communication skills help you resolve claim denials and collaborate with insurance companies. These skills ensure timely reimbursement, minimize revenue loss, and maintain accurate patient billing records.

What is the difference between Insurance Follow Up Representative vs Claims Processor?

AspectInsurance Follow Up RepresentativeClaims Processor
CredentialsHigh school diploma; some roles may prefer insurance certificationsHigh school diploma; insurance or claims certifications beneficial
Work EnvironmentOffice setting, interacting with insurance companies and clientsOffice setting, reviewing and processing insurance claims
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Primary FocusFollowing up on unpaid or delayed claims, ensuring paymentReviewing claim details, approving or denying claims

The main difference is that Insurance Follow Up Representatives focus on contacting insurance companies to resolve unpaid claims, while Claims Processors handle the initial review and decision-making on claims. Both roles require knowledge of insurance policies and strong communication skills, but their responsibilities differ in the claims lifecycle.

What are some common challenges faced by Insurance Follow Up Representatives in managing claim denials and how can they be addressed?

Insurance Follow Up Representatives often encounter challenges such as frequent claim denials, delayed payments, and complex payer requirements. To address these, representatives must stay updated on insurance policies, document interactions meticulously, and communicate effectively with both patients and insurance companies. Developing strong problem-solving skills and leveraging claim management software can help streamline the process and reduce errors. Collaboration with billing teams and maintaining up-to-date knowledge of payer rules also play a key role in overcoming these challenges.

What are Insurance Follow Up Representatives?

Insurance Follow Up Representatives are professionals who work in healthcare or insurance organizations to ensure that insurance claims are processed, followed up on, and paid in a timely manner. They review outstanding claims, communicate with insurance companies to resolve issues or denials, and update patient accounts accordingly. Their role is essential for maintaining the financial health of healthcare providers by minimizing delays and maximizing reimbursement from insurance carriers.
What are popular job titles related to Insurance Follow Up Representative jobs in Washington? For Insurance Follow Up Representative jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Insurance Follow Up Representative jobs in Washington look for? The top searched job categories for Insurance Follow Up Representative jobs in Washington are:
What are popular job titles related to Insurance Follow Up Representative jobs in WA? For Insurance Follow Up Representative jobs in WA, the most frequently searched job titles are:
Insurance Follow Up Representative jobs near you
Infographic showing various Insurance Follow Up Representative job openings in Washington as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,423 per year, or $21.4 per hour.
Insurance Follow-up Agent

Insurance Follow-up Agent

RSI

Sterling, VA • On-site, Remote

Full-time

Posted 13 hours ago

Job description

Job Type
Full-time
Description
Meet and/or exceed production standards and monthly revenue/billing goals
Position Summary:
The job of the Recovery Specialist (insurance billing and collections) is to reconcile aged receivable accounts to determine where the outstanding balance lies. Once that is determined, the Recovery Specialist will then need to take the appropriate action; whether that be contact the insurance company for a reprocess, submit a reprint/rebill or appeal to the insurance, submit for the appropriate write off/adjustment, and/or close out the remaining balance to patient responsibility.
Tasks and Responsibilities:
  • Investigate/Reconcile outstanding accounts to determine the cause for the remaining balance
  • Make insurance calls to resolve the outstanding account balance and obtain any pertinent information regarding the outstanding claim
  • Resubmit reprints, rebills, and/or appeals to the insurance for processing
  • Identify and submit any needed contractual adjustments or other write-offs
  • Identify remaining patient responsibility, close out the balance to the patient

PM20
Requirements
Education/Experience/Skills Required:
Education
  • High school diploma or GED equivalent.

Skills
  • Strong communication skills
  • Medical terminology
  • Insurance contract experience
  • Medical billing/claim generation experience
  • Understanding of UB04 and HCFA1500 forms
  • Strong mathematics
  • Basic Microsoft Office knowledge
  • The ability to Multitask
  • Excellent customer service
  • Practice effective written and oral communication
  • Experience in Cerner billing system a plus!

Functional Experience
  • Organization
  • Time Management
  • Stick to client specific processes and procedures
  • The ability to handle multiple computer systems at one time
  • Creative talk offs, effective negotiation skills and proper follow up habits
  • Compliance with HIPAA, FCRA, FDCPA and all other applicable laws and regulations

Attributes:
  • Dependable
  • Effective listening skills
  • Organized and the ability to multitask
  • Fast learner and the ability to troubleshoot
  • Properly handle highly confidential information

Physical Requirements:
While performing the duties of this job, the employee is frequently required to use their hands to type; regularly required to sit for extended periods of time, talk, hear and read; occasionally required to walk and reach with hands and arms. The employee is occasionally required to lift and/or move up to 25 pounds. Special vision requirements for this job include close vision and ability to adjust focus. The noise level in the work environment is usually moderate. This position may require some reimbursable travel.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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