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Insurance Follow Up Representative information

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$15

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$27

How much do insurance follow up representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for insurance follow up representative in Washington is $21.36, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $22.88 per hour, depending on experience, location, and employer.

What is an insurance follow up representative?

Insurance Follow Up Representatives are professionals who work in healthcare or insurance organizations to ensure that insurance claims are processed, followed up on, and paid in a timely manner. They review outstanding claims, communicate with insurance companies to resolve issues or denials, and update patient accounts accordingly. Their role is essential for maintaining the financial health of healthcare providers by minimizing delays and maximizing reimbursement from insurance carriers.

What are the key skills and qualifications needed to thrive as an insurance follow up representative?

To thrive as an Insurance Follow Up Representative, you need a solid understanding of medical billing, insurance claims processes, and often a high school diploma or equivalent. Familiarity with healthcare billing software, EHR systems, and payer portals is typically required, and certifications like Certified Revenue Cycle Specialist (CRCS) can be advantageous. Strong attention to detail, persistence, and effective communication skills help you resolve claim denials and collaborate with insurance companies. These skills ensure timely reimbursement, minimize revenue loss, and maintain accurate patient billing records.

What are some common challenges faced by insurance follow up representatives in managing claim denials and how can they be addressed?

Insurance Follow Up Representatives often encounter challenges such as frequent claim denials, delayed payments, and complex payer requirements. To address these, representatives must stay updated on insurance policies, document interactions meticulously, and communicate effectively with both patients and insurance companies. Developing strong problem-solving skills and leveraging claim management software can help streamline the process and reduce errors. Collaboration with billing teams and maintaining up-to-date knowledge of payer rules also play a key role in overcoming these challenges.

What is the difference between Insurance Follow Up Representative vs Claims Processor?

AspectInsurance Follow Up RepresentativeClaims Processor
CredentialsHigh school diploma; some roles may prefer insurance certificationsHigh school diploma; insurance or claims certifications beneficial
Work EnvironmentOffice setting, interacting with insurance companies and clientsOffice setting, reviewing and processing insurance claims
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Primary FocusFollowing up on unpaid or delayed claims, ensuring paymentReviewing claim details, approving or denying claims

The main difference is that Insurance Follow Up Representatives focus on contacting insurance companies to resolve unpaid claims, while Claims Processors handle the initial review and decision-making on claims. Both roles require knowledge of insurance policies and strong communication skills, but their responsibilities differ in the claims lifecycle.

What are popular job titles related to Insurance Follow Up Representative jobs in Washington?

For Insurance Follow Up Representative jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Insurance Follow Up Representative jobs in Washington look for?

The top searched job categories for Insurance Follow Up Representative jobs in Washington are:

What are popular job titles related to Insurance Follow Up Representative jobs in WA?

For Insurance Follow Up Representative jobs in WA, the most frequently searched job titles are:

Insurance Follow Up Representative jobs near you
Infographic showing various Insurance Follow Up Representative job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 2% Temporary, and 8% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $44,423 per year, or $21.4 per hour.

Bilingual Licensed Insurance Sales Representative - Spanish

State Farm Insurance

Kensington, MD

$11.25 - $12.75/hr

Full-time, Contractor

PTO

Re-posted 21 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,554 frontline employees who took The Breakroom Quiz

238th of 310 rated insurance

Job description

Tim Navarro - State Farm Agency, located in Kensington, MD has an immediate opening for a full-time Bilingual (Spanish) Licensed Insurance Sales Professional. We are an award winning State Farm agency focused on fulfilling the needs of our customers and creating success for our team. My Unique Ability is empowering others to achieve their potential and strategizing simple solutions that build confidence in our shared future.

If you have experience in the insurance industry, I invite you to apply for the position in my office. Only candidates who meet the following criteria will be considered for this role:

1. Must have an active Property and Casualty insurance license.
2. Must be able to make the commute to our agency location in Kensington, MD. This is an in-office position.

Responsibilities include but not limited to:

  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
  • Establish customer relationships and follow up with customers, as needed
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification

What we provide:

  • Salary plus Commission
  • Paid Time Off (two weeks vacation and two personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office

Requirements:

  • Bilingual English/Spanish required
  • Insurance Sales Experience/ Property & Casualty and L/H licenses preferred
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Successful track record of meeting sales goals/quotas preferred
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Ability to multi-task
  • Ability to effectively relate to a customer
  • Maryland Property & Casualty license
  • Maryland Life & Health license

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

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