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Insurance Follow Up Jobs in Washington (NOW HIRING)

RSI

Insurance Follow-up Agent

Sterling, VA · On-site +1

The job of the Recovery Specialist (insurance billing and collections) is to reconcile aged ... Creative talk offs, effective negotiation skills and proper follow up habits * Compliance with ...

Westat

Survey Telephone Follow-Up (Hourly)

Bethesda, MD · On-site

$18/hr

MD - Bethesda Survey Telephone Follow-Up (Hourly) 29445BR Job Summary Westat is seeking qualified ... Travel Accident Insurance * Westat Wellness Program * Medical Insurance * Health Savings Account ...

Reyes Insurance LLC

Insurance Office Manager

Annapolis, MD · On-site

$75K - $110K/yr

Build relationships with new and existing customers * Follow up with leads and close new business ... Insurance stipend * Ongoing training and professional development * Opportunity for growth within ...

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All JobsInsurance Follow Up JobsInsurance Follow Up Jobs in Washington

Insurance Follow Up information

See Washington salary details

$15

$21

$27

How much do insurance follow up jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for insurance follow up in Washington is $21.36, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $22.88 per hour, depending on experience, location, and employer.

What is the difference between Insurance Follow Up vs Insurance Claims Processor?

AspectInsurance Follow UpInsurance Claims Processor
CredentialsTypically requires knowledge of insurance policies and customer service skillsRequires understanding of claims procedures and insurance policies
Work EnvironmentOffice setting, often customer-facing or via phone/emailOffice-based, handling claim documentation and processing
Employer & IndustryInsurance companies, healthcare providers, or third-party administratorsInsurance companies, healthcare providers, or claims processing centers
Primary FocusFollowing up on unpaid or pending claims, customer communicationReviewing, processing, and adjudicating insurance claims

Insurance Follow Up and Insurance Claims Processor roles both operate within the insurance industry but focus on different stages of the claims process. Insurance Follow Up emphasizes communication and collection of pending claims, while Insurance Claims Processors handle the detailed review and processing of claims. Understanding these distinctions helps job seekers and employers target the right skills and responsibilities for each position.

What is insurance follow up?

Insurance follow up refers to the process of contacting insurance companies to check the status of submitted claims, resolve denials, and ensure timely payment for healthcare services. Professionals in this role review accounts, identify unpaid or underpaid claims, and communicate with insurers to address issues or provide additional documentation. Their work helps healthcare providers maintain steady cash flow and reduces claim rejections or delays. Effective insurance follow up is crucial for the financial health of medical practices and hospitals.

What does an insurance follow-up specialist do?

An insurance follow-up specialist manages communication with clients, insurance companies, and healthcare providers to ensure claims are processed accurately and promptly. They review claim statuses, resolve discrepancies, and may use claims management software to track progress and improve claim outcomes.

What are the key skills and qualifications needed to thrive as an insurance follow up specialist?

To thrive as an Insurance Follow Up Specialist, you need a solid understanding of medical billing, insurance processes, and account reconciliation, typically supported by experience in healthcare administration. Familiarity with claims management software, electronic health records (EHRs), and payer portals is essential for efficient workflow. Attention to detail, persistence, and strong communication skills help resolve claim denials and negotiate with insurance representatives. These skills are crucial for maximizing reimbursements, reducing claim backlogs, and ensuring financial health for healthcare providers.

What are some common challenges faced in an insurance follow up role, and how can they be managed effectively?

One of the main challenges in an Insurance Follow Up role is dealing with delayed or denied claims, which often requires persistent communication with insurance companies and careful attention to detail. Additionally, navigating complex billing systems and staying updated on changing insurance policies can be demanding. Effective time management, strong organizational skills, and a proactive approach to problem-solving help professionals stay on top of their tasks and ensure timely reimbursement. Regular collaboration with billing teams and healthcare providers also supports accurate claim resolution and improves overall workflow.

What are the most commonly searched types of Insurance Follow Up jobs in Washington?

The most popular types of Insurance Follow Up jobs in Washington are:

What are popular job titles related to Insurance Follow Up jobs in Washington?

For Insurance Follow Up jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Insurance Follow Up jobs in Washington look for?

The top searched job categories for Insurance Follow Up jobs in Washington are:

Insurance Follow Up jobs near you
Infographic showing various Insurance Follow Up job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $44,423 per year, or $21.4 per hour.

Insurance Follow-up Agent

RSI ENTERPRISES INC

Sterling, VA

Full-time

Re-posted 25 days ago

Job description

Description

Meet and/or exceed production standards and monthly revenue/billing goals  

Position Summary:  

 

The job of the Recovery Specialist (insurance billing and collections) is to reconcile aged receivable accounts to determine where the outstanding balance lies.  Once that is determined, the Recovery Specialist will then need to take the appropriate action; whether that be contact the insurance company for a reprocess, submit a reprint/rebill or appeal to the insurance, submit for the appropriate write off/adjustment, and/or close out the remaining balance to patient responsibility.

Tasks and Responsibilities:

 

  • Investigate/Reconcile outstanding accounts to determine the cause for the remaining balance
  • Make insurance calls to resolve the outstanding account balance and obtain any pertinent information regarding the outstanding claim
  • Resubmit reprints, rebills, and/or appeals to the insurance for processing
  • Identify and submit any needed contractual adjustments or other write-offs
  • Identify remaining patient responsibility, close out the balance to the patient

PM20

Requirements

Education/Experience/Skills Required:

 

Education

  • High school diploma or GED equivalent.

Skills

  • Strong communication skills
  • Medical terminology
  • Insurance contract experience
  • Medical billing/claim generation experience
  • Understanding of UB04 and HCFA1500 forms
  • Strong mathematics
  • Basic Microsoft Office knowledge
  • The ability to Multitask
  • Excellent customer service
  • Practice effective written and oral communication
  • Experience in Cerner billing system a plus!

Functional Experience

  • Organization
  • Time Management
  • Stick to client specific processes and procedures
  • The ability to handle multiple computer systems at one time
  • Creative talk offs, effective negotiation skills and proper follow up habits
  • Compliance with HIPAA, FCRA, FDCPA and all other applicable laws and regulations

 

Attributes:

 

  • Dependable
  • Effective listening skills
  • Organized and the ability to multitask
  • Fast learner and the ability to troubleshoot
  • Properly handle highly confidential information

 

Physical Requirements:

While performing the duties of this job, the employee is frequently required to use their hands to type; regularly required to sit for extended periods of time, talk, hear and read; occasionally required to walk and reach with hands and arms.  The employee is occasionally required to lift and/or move up to 25 pounds.  Special vision requirements for this job include close vision and ability to adjust focus.  The noise level in the work environment is usually moderate.  This position may require some reimbursable travel.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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