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Insurance Follow Up Jobs in Ohio (NOW HIRING)

CFS

Medical Billing Specialist

Dayton, OH

$17.75 - $22.75/hr

The Medical Billing Specialist manages accounts receivable, insurance follow-up, denials, and collections. * The Medical Billing Specialist researches and resolves claim denials to ensure timely ...

APS Medical

Client Rep

Toledo, OH · On-site +1

$50K - $70K/yr

Monitors the timeliness of charges, payments, and insurance follow-up to ensure contractual obligation set forth by the client is met * Conducts month-end financial and operation reviews with clients

Dental Metrics Maven

Office Manager

Trenton, OH · On-site

$62K - $66K/yr

Manage billing, collections, insurance follow-up, and accounts receivable. * Monitor key performance indicators and practice goals. * Ensure exceptional patient service from scheduling through ...

Dental Metrics Maven

Office Manager

Trenton, OH · On-site

$62K - $66K/yr

Manage billing, collections, insurance follow-up, and accounts receivable. * Monitor key performance indicators and practice goals. * Ensure exceptional patient service from scheduling through ...

Equitas Health

Medical Billing Specialist

Dayton, OH · On-site

$23.55 - $32.98/hr

Extensive insurance follow-up and working knowledge of the appeals resolution process is required. * Responsible for contacting insurance companies and navigating insurance websites to secure and ...

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Insurance Follow Up information

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How much do insurance follow up jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for insurance follow up in Ohio is $17.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $19.18 per hour, depending on experience, location, and employer.

What is insurance follow up?

Insurance follow up refers to the process of contacting insurance companies to check the status of submitted claims, resolve denials, and ensure timely payment for healthcare services. Professionals in this role review accounts, identify unpaid or underpaid claims, and communicate with insurers to address issues or provide additional documentation. Their work helps healthcare providers maintain steady cash flow and reduces claim rejections or delays. Effective insurance follow up is crucial for the financial health of medical practices and hospitals.

What are the key skills and qualifications needed to thrive as an insurance follow up specialist?

To thrive as an Insurance Follow Up Specialist, you need a solid understanding of medical billing, insurance processes, and account reconciliation, typically supported by experience in healthcare administration. Familiarity with claims management software, electronic health records (EHRs), and payer portals is essential for efficient workflow. Attention to detail, persistence, and strong communication skills help resolve claim denials and negotiate with insurance representatives. These skills are crucial for maximizing reimbursements, reducing claim backlogs, and ensuring financial health for healthcare providers.

What are some common challenges faced in an insurance follow up role, and how can they be managed effectively?

One of the main challenges in an Insurance Follow Up role is dealing with delayed or denied claims, which often requires persistent communication with insurance companies and careful attention to detail. Additionally, navigating complex billing systems and staying updated on changing insurance policies can be demanding. Effective time management, strong organizational skills, and a proactive approach to problem-solving help professionals stay on top of their tasks and ensure timely reimbursement. Regular collaboration with billing teams and healthcare providers also supports accurate claim resolution and improves overall workflow.

What is the difference between Insurance Follow Up vs Insurance Claims Processor?

AspectInsurance Follow UpInsurance Claims Processor
CredentialsTypically requires knowledge of insurance policies and customer service skillsRequires understanding of claims procedures and insurance policies
Work EnvironmentOffice setting, often customer-facing or via phone/emailOffice-based, handling claim documentation and processing
Employer & IndustryInsurance companies, healthcare providers, or third-party administratorsInsurance companies, healthcare providers, or claims processing centers
Primary FocusFollowing up on unpaid or pending claims, customer communicationReviewing, processing, and adjudicating insurance claims

Insurance Follow Up and Insurance Claims Processor roles both operate within the insurance industry but focus on different stages of the claims process. Insurance Follow Up emphasizes communication and collection of pending claims, while Insurance Claims Processors handle the detailed review and processing of claims. Understanding these distinctions helps job seekers and employers target the right skills and responsibilities for each position.

What does an insurance follow-up specialist do?

An insurance follow-up specialist manages communication with clients, insurance companies, and healthcare providers to ensure claims are processed accurately and promptly. They review claim statuses, resolve discrepancies, and may use claims management software to track progress and improve claim outcomes.

What are the most commonly searched types of Insurance Follow Up jobs in Ohio?

The most popular types of Insurance Follow Up jobs in Ohio are:

What are popular job titles related to Insurance Follow Up jobs in Ohio?

For Insurance Follow Up jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Insurance Follow Up jobs in Ohio look for?

The top searched job categories for Insurance Follow Up jobs in Ohio are:

What cities in Ohio are hiring for Insurance Follow Up jobs?

Cities in Ohio with the most Insurance Follow Up job openings:

Insurance Follow Up jobs near you
Infographic showing various Insurance Follow Up job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,289 per year, or $17.9 per hour.

Senior Insurance Follow Up Specialist

University of Toledo Physicians

Toledo, OH • On-site

Full-time

Medical, Retirement

Posted 24 days ago

Job description


University of Toledo Physicians' mission is to improve the human condition through excellence in patient care and medical discovery. Representing more than 200 physicians, UT Physicians are leaders in clinical care, research and education of the future physicians, providing care in a wide range of medical specialties from the most complex diagnoses and treatments to primary care for the entire family. The primary site of inpatient care services is at the University of Toledo Medical Center, but many of our physicians’ practice at hospitals and medical offices throughout the region.

University of Toledo Physicians offers competitive pay and benefits including: 403B, Pension, health and tuition waiver at UT.

The Senior Insurance Follow Up Specialist performs job duties in accordance to established procedures, policies, and detailed instructions, drive resolution and promote peak performance while delivering world class revenue cycle outcomes. This position interacts daily with team members, insurance representatives and other departments in an effort to quickly resolve outstanding account balances while enhancing the patient experience and promoting code of conduct to ensure integrity and compliance. This role serves as a subject matter expert.

ESSENTIAL JOB FUNCTIONS AND ACCOUNTABILITIES:

  • Documents all responses and actions taken to reach claim or account resolution in the practice management system.
  • Exhibits strong communication skills and positive attitude with internal (team members, other departments, providers and leadership) and external customers (patients, insurance companies, vendors and employers). Directs customer complaints to management for immediate response if unable to resolve.
  • Follows workflow process to ensure correct registration, coding, payment/adjustment posting and insurance processing of claims.
  • Conducts verbal and written inquiries to determine the reasons for unpaid/denied claims to reach resolution.
  • Successfully manages claims in assigned worklists to meet/exceed productivity standards.
  • Participates as a team member by performing additional assignments not directly related to the job description when workload requires and as directed by management.
  • Selects priorities and organizes work and time to meet them in order of importance.
  • Ensures claims are submitted to the appropriate responsible party within designated filing limit guidelines and makes certain that appropriate claim resolution is a priority of the department.
  • Recognizes and researches problematic trends regarding non-payment in an effort to implement preventive measures to increase velocity of cash collections.
  • Travels to practice locations to provide on-site support and participates in regular meetings with practice leadership to promote positive revenue cycle performance outcomes.
  • Maintains the confidentiality of all patient records and accounts.
  • Actively participates in staff meetings and process improvement planning sessions.
  • Maintains work area in a clean and orderly fashion making sure all source documents are stored electronically on the shared network.
  • Understands HIPAA policies and procedures and uses this knowledge to practice in a manner that maintains the confidentiality of protected health information (PHI) in compliance with HIPAA.
  • Performs other duties as assigned.
REQUIRED QUALIFICATIONS:
  • Education: High School diploma or equivalent
  • Years of experience: 2+ years in resolving insurance denials and/or revenue cycle
  • Skills:
    • A basic understanding of insurance requirements and regulations, contract benefits, credit and collection procedures, financial assistance programs as well as a familiarity of medical terminology.
    • Advanced reading, writing and oral communication skills as well as the knowledge to perform mathematical calculations.
    • Interpersonal skills necessary for making patient and third-party payer contacts. Must be able to work with interruption by co-workers or other internal customers needing assistance with patient accounts.
    • Analytical and critical thinking ability to diagnose account issues and active listening skills to provide service excellence. Demonstrated project and time management skills and an ability to work effectively over the phone and in a team environment.
    • Demonstrated proficiency in data entry and computers.
PREFERRED QUALIFICATIONS:
  • Skills:
    • Knowledge of CPT and ICD terminology.
    • Familiarity with billing software.
    • EPIC experience.

WORKING CONDITIONS:

Works in an open office environment; area is well ventilated, lighted, and close to equipment and materials required for daily work functioning.


The above list of duties is intended to describe the general nature and level of work performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of duties performed by the people so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct and control the work of employees under his/her supervision.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity or gender expression, age, disability, military or veteran status, height, weight, familial or marital status, or genetics.

Equal Opportunity Employer/Drug-Free Workplace